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ALPHA HOUSE

Overnight Addiction Support Worker

Calgary, AB, T2G 1G4, Canada

Pay: $24.95+ $2 night premium between 11pm-7am · Full-time

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Job details

Pay: Pay: $24.95+ $2 night premium between 11pm-7am
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Type: Permanent Full-Time (3 days on and 3 days off, 7pm-7am)

Pay: $24.95+ $2 night premium between 11pm-7am

About the Role

As an Addiction Support Worker, you are front-line, working as part of a team, interacting directly with our clients in our shelter, the majority of which are homeless and under the influence of drugs and or alcohol. The primary responsibility is to ensure that client's needs are assessed and met appropriately, while clients are visiting our shelter.

Completes admissions and discharges of individuals, including those who are under the influence of drugs and alcohol
Treats clients with respect and dignity, interacting with them in a caring, non-judgmental manner
Monitors clients' safety and well-being, ensuring their withdrawal symptoms are being monitored appropriately, and getting support when needed
Provide one on one support to clients who need extra care and attention, including assisting with showering
Monitor the outside of the building, conducting rounds and picking and/or sweeping up garbage around the building; and if necessary, with the help of a team member, assist clients that are sleeping in proximity to the building inside or find a safe place for them
Monitor the line-ups, assessing high intox clients and bring them into shelter first, physically assisting them if needed
Attends to crisis situations (i.e. seizures, disagreements, overdoses) both inside and outside focusing on defusing situations before they escalate
Interacts with other addiction agencies and community members, community services including police and EMS.
Role model Alpha House’s value’s and be a positive ambassador when interacting with the public, partners and businesses
Completing daily and nightly chores, including cleaning and laundry
Following established protocols, required to ensure bodily fluids are properly cleaned up and area is disinfected
Provides clients with information regarding treatment options, and makes referrals as required
Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources
Ensure compliance with regulatory standards (MSDS, OH&S, WHMIS etc.), which includes assisting in maintaining cleanliness of the building both inside and
Support other programs in the agency as needed, by working a shift in PSH, Outreach or Detox/Stabilization

About You

We are looking for an Addition Support Worker to join our Shelter program. The ideal candidate would have the following:

A minimum two-year program related to Human Services, from a Public Post Secondary Educational Institution, or in progress towards one
Front line experience working with vulnerable populations and a desire to work with people socially disadvantaged.
An understanding of addictions including: withdrawal management, harm reduction, stages of change, trauma informed-care, crisis management and crisis counseling, and impact of mental health issues.
Must be tolerant, non-judgmental with a high degree of compassion and empathy towards the homeless and those struggling with addictions and or mental health
Proven crisis management, problem solving skills, rapport-building and advocacy skills
Strong interpersonal communication skills and the ability to communicate showing respect and dignity as well as with discretion and maintain confidentiality of clients
A well-developed sense of diplomacy, including conflict resolution, de-escalation and people management skills
Team player with strong written and oral English communication skills
Have ethically responsible practices with staff and clients alike including a thorough understanding and appreciation of the Protection of Persons in Care Act
Computer literacy, including effective working skills in MS Word, Excel and Outlook

Position Requirements

Must have, or be in-progress to complete, a two-year diploma program or Bachelor’s degree from a Public Post-Secondary Institution
Be able to physically assist clients from prone to sitting or standing, and vice versa
Able to provide a Vulnerable Sector Search, valid within the last six months, that does not contain any results material to the position
Able to complete FOIP & “It’s your Move” training, or equivalent Patient Lift training

About Alpha House:

Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability.

Benefits of working at Alpha House

Meaningful work supporting vulnerable populations
Medical Benefits after six months of continuous work
Personal Development and training opportunities

If this role sounds like something you are interested in, we urge you to apply!

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More about this job

Responsibilities

The Addiction Support Worker provides front-line care to vulnerable clients in a shelter, managing admissions, monitoring safety, and responding to crises. They also perform daily cleaning tasks and facilitate referrals to treatment options while maintaining a respectful and non-judgmental environment.

Requirements

Candidates must have or be pursuing a two-year diploma or degree in Human Services from a public institution. The role requires physical ability to assist clients, experience with vulnerable populations, and knowledge of addiction and mental health protocols.

Skills

Crisis management
Addiction support
Harm reduction
Trauma-informed care
De-escalation
Conflict resolution
Rapport-building
Advocacy
Interpersonal communication
Case management
Client assessment
First aid
Documentation
Regulatory compliance
Teamwork

Benefits

Medical benefits
Personal development opportunities
Training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Addiction Support
Shelter
Harm Reduction
Crisis Management
Withdrawal Management
Trauma-Informed Care
Human Services
Mental Health
Case Management
De-escalation
Vulnerable Populations
MSDS
WHMIS
OH&S
Patient Lift Training
Referrals
Client Advocacy
Documentation
Cleaning Protocols
Public Post-Secondary

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