Program Management Office Analyst

The IS Infrastructure PMO Analyst supports the IS Infrastructure Project Management Office (PMO) and IT Projects Administration by working with internal business units, infrastructure teams, and external vendors.

Responsibilities include project reporting, governance, contractor resource management, financial reconciliation, and administration of project management applications. The role also supports project accruals, journal vouchers, financial transfers, contractor administration, and ongoing IT Capital and Operations activities.

Key Responsibilities

• Support PMO planning, project governance, and compliance with the Software Development Lifecycle (SDLC).
• Conduct periodic project audits and maintain governance documentation, processes, templates, performance reports, and resource utilization reports.
• Administer project management tools, including Oracle Projects, Oracle Contingent Worker records, SharePoint, and OnePlan.
• Investigate and resolve application issues with Project Managers, Finance, Procurement, Supply Chain, and other internal teams.
• Prepare project and financial reports and investigate discrepancies using Oracle Projects and Business Intelligence (BI).
• Support financial reconciliation, monthly and year-end operating and capital accruals, journal vouchers, and financial transfers.
• Manage project tools, documentation, system permissions, and process updates.
• Train new project resources on PMO standards, processes, and procedures.
• Coordinate contractor onboarding, extensions, offboarding, system access, and equipment requests.
• Prepare weekly contractor time reports and monthly vendor billing reports, and adjust contractor timesheets as required.
• Support governance reviews and respond to requests from infrastructure teams and business units.
• Perform other duties as assigned by the Manager, Infrastructure Program Delivery.

Required Skills and Experience

• Diploma in Business Administration, Information Systems Management, or an equivalent qualification from a recognized technical institute.
• University degree in Business or Computer Science is an asset.
• Minimum 4 years of PMO or project governance experience, including at least 2 years supporting IT infrastructure projects.
• Strong knowledge of PMO activities, processes, procedures, and project documentation.
• Understanding of basic accounting practices; PMBOK knowledge and vendor management experience are assets.
• SharePoint site ownership experience, including permissions and workflows, is preferred.
• Experience with Oracle Projects, Oracle Purchase Orders/Receiving, and Oracle BI is a strong asset.
• OnePlan experience is an asset.
• Strong Microsoft Office skills, particularly Excel, including macros, pivot tables, and Power Query (M Query).
• Strong communication, analytical, organizational, and problem-solving skills.
• Ability to work independently, manage competing priorities, and collaborate with different levels of management.

Preferred Qualifications and Competencies

The ideal candidate demonstrates accuracy, accountability, attention to detail, and a strong focus on results.

• Ability to learn new systems and adapt to changing processes quickly.
• Strong time management and prioritization skills, with the ability to recognize urgency and manage multiple tasks.
• Excellent verbal, written, and listening communication skills.
• Ability to understand stakeholder needs and resolve issues effectively.
• Strong analytical, logical reasoning, and mathematical skills.
• Ability to work independently and collaboratively in a fast-paced team environment.