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Added 12 mins ago
(CAN) Customer Service Desk Associate
Walmart Canada
Smiths Falls, ON
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 12 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
Contract
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 14 mins ago
Entrance Attendant
HealthCareersInSask.ca
Saskatoon, SK
Part-time
Job Description: Position is responsible for greeting and assisting visitors, patients and staff when accessing health care facilities to ensure prompt and high levels of customer service.
Added 14 mins ago
Trenchless Rehabilitation Specialist / Engineer in Training (EIT)
Stantec
Toronto, ON
Full-time
Commitment to thrive in a proactive organization where client service is second to none.
Added 14 mins ago
Community Lead, L'Avenue (Montreal)
WeWork
Montreal, QC · L'Avenue
Full-time
…savoir-faire, et mettre en œuvre des améliorations proactives du…
Added 14 mins ago
Community Associate, L'Avenue (Montreal)
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Montreal, QC · L'Avenue
Full-time
Drive growth and promotion of WeWork-provided service offerings.
Added 29 mins ago
PepsiCo Beverages Full Time Merchandiser - 6 Month Contract
PepsiCo
Fraserville, ON
Full-time · Temporary
…to be out in the world rolling up your sleeves than behind a desk all…
Added 29 mins ago
Senior Business Analyst
Fraser Health
BC · Fraser Health, British Columbia
Full-time
Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.
Added 29 mins ago
Fashion Associate (Part time) - Vaughan Mills
Reitmans (Canada) Ltée/Ltd
Vaughan, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 29 mins ago
Keyholder (Part time) - Reitmans
Reitmans (Canada) Ltée/Ltd
Toronto, ON
Part-time
…in the fitting room, or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping…
Added 43 mins ago
Student Service and Financial Aid Administrator
Discovery Community College
Kelowna, BC
Full-time
We are seeking a dedicated Student Service and Financial Aid Administrator to support student enrollment, campus operations, and technical troubleshooting on our Kelowna Campus. This…
Added 43 mins ago
TeleNurse - HealthLink BC / Burnaby or Langley, BC
Provincial Health Services Authority
Langley (District), BC · City of Langley, BC
Part-time
Respond to or initiate telephone calls from callers, or their designates, utilizing customer service and therapeutic communication skills.
Added 43 mins ago
Entry Level HR
Aerotek
Markham, ON
Temporary
…receive superior onboarding, time & expense collection, and service. This is a customer-facing role that supports customer interactions, problem resolution, and maintaining general office…
Added 43 mins ago
Technical Project Manager – Building Automation Systems (BAS) - Calgary, AB
Siemens
Calgary, AB
Full-time
…success. You won't just be managing schedules and budgets from a desk, you will be on-site, leading a technical team, supporting clients with energy-saving initiatives, and ensuring that…
Added 44 mins ago
Director, Project Management Office (PMO)
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Vancouver, BC
$190,000 to $205,000 CAD / year
Full-time
Added 44 mins ago
Jr. Category Manager- Outdoor & New Business (Fixed 12+ month term)
Article
Vancouver, BC
$85,000 to $100,000 CAD / year
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Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
Added 44 mins ago
Cashier
STONG'S MARKETS LIMITED
Vancouver, BC
products in the check-stands and Customer Service desk
Added 59 mins ago
Guest Services Representative
Westmont Hospitality Group
London, ON
Part-time
The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying…
Added 1 hour ago
Temporary Fashion Associate - Avalon Mall
RW&CO
St. John's, NL
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Fashion Associate (Part time) - Vaughan Mills
RW&CO
Concord, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Director of Operations
Hays
Burnaby, BC
$250,000 to $285,000 CAD / year
Full-time
Desire to provide timely service to customers, deal with industry expectations, time sensitivities, and pressures.
Added 1 hour ago
Senior Manager, Revenue Operations
Texada Software
Remote, Canada
Full-time · Remote
…equipment dealerships and rental businesses, connecting sales, service, and rental on a single cloud-native, API-first system. With Industrial CRM, Equipment-Aware Service Management, and…
Added 1 hour ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 1 hour ago
METS Principal Information Security Engineer - ITS5
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Added 1 hour ago
Federal Project Accountant - Accounting Officer Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at…

ALS

Project Manager (12 month term)

Dartmouth, NS, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Experience: Minimum of 2 years office related experience;
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About The Position

The Project Manager will be responsible for providing exceptional customer service to Atlantic clients including top clients that have a national presence. The position will deal with all aspects of client service on a proactive and professional basis.

Specific Responsibilities

Act as the primary contact for assigned clients and act as backup for Project Manager absences;
Provide training for Small Client Project Managers and log-in staff for cash clients;
Provide any required sampling and handling information/instructions to clients with the ability to make test method recommendations;
Receive and respond to client calls, emails, quotes, and requests for information within Client Services guidelines and client timeframes;
Maintain familiarity with industry and government regulations;
Prepare invoices and process payments to client specifications;
Preparing complete sample bottle request forms and pre-filled Chain of Custody;
Meet with clients on a regular basis according to the goals set out by ALS Management, including the coordination and participation in lunch and learns, and client events;
Maintain a regular schedule of depot visits as determined by the Client Service Manager;
Reviewing and finalizing all aspects of client reports to ensure client specifications are met;
Prepare, issue, and follow up on quotes and pricing with clients;
Communicating any special client requests to Laboratory staff;
Review, follow up, and communicate current TAT with staff and clients including late file notifications;
Adhere to ALS Client Services Guidelines as provided in the Client Service Manual and National and Local Standard Procedures including Quality procedures;
Knowledge of ALS literature including price lists, statements of qualifications, one-pagers, and marketing tools;
Issue rechecks and corrective actions reports for work submitted;
Ensure timely completion and transmission of final and draft client reports;
Provide direction, information and specifics on client samples and projects to appropriate laboratory, sample management and office services staff;
Observes established safety regulations and comply with all ALS health and safety policies and procedures; and,
Other duties assigned.

Required Knowledge, Skills & Abilities

Strong customer service focus, interpersonal and organizational abilities;
Pleasant and professional telephone manner;
Excellent English communication skills, written and verbal; and,
Excellent computer skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Required Qualifications

Completion of Grade 12;
Minimum of 2 years office related experience;
Completion of an office administration or scientific certificate or diploma preferred.

Physical Demands

Ability to stand, walk or sit for an extended period of time;
Reaching by extending hand(s) or arm(s) in any direction;
Finger dexterity required to manipulate objects with fingers (ex. using a keyboard);
Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
You may be exposed to unpleasant odours; and,
Please note that after hours and weekend work could be a possibility in specific circumstances.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and persons living with disabilities.  

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. 

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How To Apply

Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for assigned clients, responding to requests, preparing quotes and invoices, coordinating sample and testing information, and maintaining client relationships. Coordinate with laboratory and office teams to manage project details, turnaround times, reports, corrective actions, and compliance with client service, quality, and safety procedures.

Requirements

Requires Grade 12 completion and at least two years of office-related experience; an office administration or scientific certificate or diploma is preferred. Candidates should have strong customer service, interpersonal, organizational, and English communication skills, along with proficiency in Microsoft Office.

Skills

Customer Service
Written Communication
Verbal Communication
Interpersonal Skills
Organization
Telephone Etiquette
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Quote Preparation
Invoice Processing
Report Review
Sample Handling
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Project Management
Customer Service
Scientific Testing
Data-Driven Insights
Sample Management
Sample Handling
Test Methods
Chain Of Custody
Quotes
Pricing
Invoice Processing
Client Reports
Turnaround Time
Corrective Actions
Quality Procedures
Industry Regulations
Government Regulations
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Health And Safety

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