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Added 21 mins ago
Student Services & Accomodation Coordinator
Bayswater
Vancouver, BC
Full-time
Bayswater Vancouver is looking for an experienced and student-focused Student Services & Accommodation Coordinator to join our team. This role is responsible for supporting students…
Added 35 mins ago
Student Services & Accommodation Coordinator
Bayswater
Toronto, ON
Full-time
Bayswater Toronto is looking for an experienced and student-focused Student Services & Accommodation Coordinator to join our team. This role is responsible for supporting students…
Added 35 mins ago
CPPU Program Support
The University of British Columbia
Vancouver, BC
$4,449 to $4,676 CAD / month
Full-time
CUPE 2950 Salaried - Administrative Support 3 (Gr6)
Added 35 mins ago
Team Coordinator (AKA chief acrobat)
Nascent
Canada
Full-time
You'll be the operational backbone of a high-output team - the person who makes everything around them run. As Team Coordinator you'll own a wide surface area: from recruiting and…
Added 51 mins ago
Site and Supplier Management Coordinator
Interior Health Authority
Kelowna, BC
Full-time
The Coordinator also plays a fundamental role in supporting the Director responsible for overseeing the day-to-day operations and maintenance of Digital Health staff occupied sections of…
Added 51 mins ago
Kettle Office Assistant
The Salvation Army in Canada
Calgary, AB
Full-time
Provide regular weekly report with updates to the Kettle Coordinator regarding campaign operations, volunteer coverage, donations, and concerns.
Added 52 mins ago
Service Coordinator - Sherwood Park Hyundai
AutoCanada Inc.
Sherwood Park, AB
$19 to $23 CAD / hour
Full-time
Assisting the Service Manager with the day-to-day operations of the Service Department, helping to manage client inquires and concerns.
Added 1 hour ago
Wellness Coordinator
Native Counselling Services of Alberta
Red Deer, AB
$50,000 to $55,000 CAD / year
Full-time
…motivated individual to fill the full-time position of wellness coordinator to assist residents to self-determine, develop healing plans and follow through on actions to create positive…
Added 1 hour ago
Food Share Coordinator
The Salvation Army in Canada
Hazelton, BC
Part-time
Food Bank Coordinator provides wholistic care (physical, emotional, and spiritual) to Gitxsan Lax’Yip (Gitxsan nation) through integrated ministry of guests of the food bank of the…
Added 1 hour ago
Kettle Coordinator
The Salvation Army in Canada
Kemptville, ON
Full-time
Oversee the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers.
Added 1 hour ago
Kettle Coordinator
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
Kettle Coordinator position is a short-term contract position. The incumbent is responsible for oversight of the Salvation Army Christmas Kettle campaign.
Added 1 hour ago
Maintenance Coordinator
Thales
Victoria, BC
Full-time
We have a current vacancy for a Maintenance Coordinator to join our Team in Victoria, BC. The Maintenance Coordinator provides work package support to the Ship Maintenance Leads and the…
Added 1 hour ago
Commercial Tenant Services Coordinator (On-Site) - New Market
Sterling Karamar Property Management
Newmarket, ON
$45,000 to $50,000 CAD / year
Full-time
The Tenant Services Coordinator is responsible for the day to day operations of the assigned property.
Added 1 hour ago
Transportation Claims Coordinator
American Iron & Metal (AIM)
Montreal, QC
Full-time
As the Loss Prevention Coordinator and DCE System Support, you will be responsible for managing and coordinating incident and accident files related to mobile vehicles, as well as…
Added 1 hour ago
Human Resources and Admin Coordinator
Yemen HR Consulting
Aden
Full-time
The Coordinator supports the Human Resources and Administrative Services Manager in running and monitoring organization-wide HR and administrative systems. The role helps ensure consistent…
Added 1 hour ago
Customer Service & Operations Support Coordinator, - Food Services
City of Mississauga
Mississauga, ON
Full-time
Reporting to the Supervisor, Food Services the successful candidate will be responsible for administrative duties in supporting food service operations at various city facilities.
Added 1 hour ago
Inventory Coordinator
Altasciences
Laval, QC
Full-time
The Inventory Coordinator is responsible for supporting day-to-day receiving, stocking, replenishment, and inventory control activities within assigned storage areas to ensure reliable…
Added 1 hour ago
Parssy Program Coordinator
Africa Centre
Edmonton, AB
Full-time
Coordinates the day-to-day operations of the program and implements programmatic and administrative services to attain program goals and objectives.
Added 2 hours ago
Customer Service Representative/ Route Coordinator
Water Treatment Equipment Co
North Battleford, SK
Full-time
The Customer Service Representative/ Route Coordinator is responsible for overseeing the retail front at our store, ensuring excellent customer service for walk-in clients, answering and…
Added 2 hours ago
Kettle Office Assistant
The Salvation Army Canada and Bermuda Territory
Calgary, AB
Full-time
Provide regular weekly report with updates to the Kettle Coordinator regarding campaign operations, volunteer coverage, donations, and concerns.
Added 2 hours ago
Project Coordinator
Hays
Calgary, AB
$70,000 to $90,000 CAD / year
Full-time
…collaborative team environment, they are looking to add a Project Coordinator to support the successful delivery of commercial construction…
Added 2 hours ago
Property Services Coordinator
BGIS
AB · Alberta, Canada
Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 2 hours ago
Property Services Coordinator
BGIS
AB · Alberta, Canada
Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 2 hours ago
Wellness Coordinator
Native Counselling Services of Alberta
Red Deer, AB
$50,000 to $55,000 CAD / year
Full-time
…motivated individual to fill the full-time position of wellness coordinator to assist residents to self-determine, develop healing plans and follow through on actions to create positive…
Added 2 hours ago
Service Coordinator
GRUNDFOS
Brockville, ON
Full-time
As our new Service Coordinator, you will be coordinating end-to-end service activities that keep our customers' pump and water technology systems running at peak performance, from…

Alsco Uniforms

Customer Service Coordinator

Surrey, BC, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Applications open in a new tab.

Original job description

Classification: Non-Exempt

Job Summary

The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the Service Manager. Wage $20.26/Hr + bonuses

Essential Functions

In a courteous and professional manner, respond to customer service needs according to company policy and procedures.
Make outbound calls or respond to inbound calls, performing such tasks as audits, up-selling opportunities, problem resolution, sales lead referral, customer follow-up and processing order requests.
Coordinate the flow of information within the Service Department, maintain call logs and files, check night messages, contact personnel as appropriate, print daily reports and arrange deliveries.
Ensure customer loyalty and outstanding customer service, all with a sense of urgency. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
Prepare, distribute and track Welcome packets, renewals, service agreements, yearly/monthly reports, and other paperwork.
Monitor and report competitive activity.
Follow written and verbal instructions, attend meetings and perform other tasks as directed by supervision.

Additional Functions

Work with and support other service personnel as required by supervision.

Qualifications

Demonstrate excellence in telephone skills.
Demonstrate excellence in internal/external customer service, sales and relationship building skills.
Good experience and skills in MS Office and basic administrative tasks.
Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and being a team player.
Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

High School graduation or similar experience.

Travel Requirements

None.

Typical Environmental Conditions

Offices and service areas of a typical industrial laundry facility, Service Center or depot.

Our Benefits

Registered Pension Plan (RPP)
Extended Health Care, Dental Care
Life Insurance, Disability
Accidental Death and Dismemberment (AD&D)
Sick Time
Employee Assistance Program (EAP)

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

About Us

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Accommodation

Alsco Uniforms is an equal opportunity employer. All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression.

In accordance with Accessible Canada Act, we are committed to providing accommodation for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please contact the branch with your request.

Thank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background and drug screening.

Revised: 11/18/2021

Apply About employer

More about this job

Responsibilities

Respond to inbound customer calls and make outbound calls to resolve issues, identify sales opportunities, process orders, and follow up to ensure customer satisfaction. Coordinate service department information and paperwork, maintain records and reports, and build customer loyalty through proactive, professional service.

Requirements

Applicants should have a high school education or similar experience, strong telephone and customer service skills, and experience with sales, relationship building, Microsoft Office, and basic administrative tasks. Excellent English communication, the ability to follow instructions, time management, teamwork, and accurate counting and basic arithmetic are also required.

Skills

Telephone Skills
Customer Service
Sales
Relationship Building
Verbal Communication
Written Communication
Microsoft Office
Administrative Skills
Problem Resolution
Customer Follow-Up
Time Management
Teamwork
Call Logging
Order Processing
Attention to Detail

Benefits

Registered Pension Plan
Extended Health Care
Dental Care
Life Insurance
Disability Insurance
Accidental Death and Dismemberment Insurance
Sick Time
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Loyalty
Inbound Calls
Outbound Calls
Telephone Skills
Sales
Upselling
Problem Resolution
Sales Lead Referral
Customer Follow-Up
Order Processing
Call Logs
Customer Relationship Building
Welcome Packets
Service Agreements
Renewals
Reports
Competitive Activity Monitoring
Microsoft Office
Administrative Tasks
Industrial Laundry
Uniform Rental
Linen Rental

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