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Added 4 mins ago
NC
Automotive Detailer - Car Washer - Calgary Airport
National Car Rental
Calgary, AB
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 4 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 4 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 4 mins ago
DA
Technology Support Technician
Downingtown Area School District
NB · Chiasson Office, NB
- Full-time
Effectively uses Service Desk to meet customer service support needs
Added 4 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Toronto, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Grand Falls, NB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Grand Falls, NB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Peace River, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 4 mins ago
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Account Executive, Mobility & Immigration, Enterprise | North America
Deel
Canada
- Full-time
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have…
Added 4 mins ago
WC
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Pointe-Claire, QC
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 4 mins ago
FC
Seasonal Courier-2
FedEx Canada
Corunna, ON
- Part-time
…shipments for conformance to Federal Express Canada features of service; to provide related customer service…
Added 4 mins ago
WC
(CAN) Leader d’équipe, alimentation et produits consommables
Walmart Canada
Brossard, QC
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 4 mins ago
S
Clerical Support - (SecurTek Customer Care Associate)
SaskTel
Yorkton, SK
- Full-time
Responsible for providing quality customer service necessary to meet the needs of customers by utilizing inbound and outbound calling for all types of inquiries. Interprets, verifies and…
Added 4 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Lethbridge, AB
- Contract
Position Summary....A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 4 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Sussex, NB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 mins ago
S
Admin Asst (System Dev & Support)
SaskTel
Regina, SK
- Full-time
At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're…
Added 4 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Kemptville, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brandon, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Woodstock, NB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 mins ago
WC
(CAN) Stocking 1 Team Lead
Walmart Canada
Hamilton, ON
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 4 mins ago
E
Automotive Detailer
Enterprise
Ottawa, ON · Kanata, ON
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 4 mins ago
CC
Senior Manager, Regional Service
Canon Canada
Montreal, QC
- Full-time
As the Senior Regional Service Manager, you will be responsible for executing and driving regional change under the strategic direction of the Director of Service. You will optimize…
Added 4 mins ago
EG
Regional Product Business Manager, Analytical
Endress+Hauser Group
Montreal, QC
- Full-time
…investment justification efforts on behalf of customers and lead/co-lead business development objectives for product, service and solutions…
Added 4 mins ago
PL
Yora Front Desk Supervisor
Pomeroy Lodging
Kananaskis, AB
- Full-time
Demonstrated ability to lead by example while remaining actively involved in guest service.
Added 4 mins ago
GH
Clinical Care Lead (LPN/RN)
Granddaughters Home Care
Calgary, AB
- Full-time
…and leadership capabilities to join our team as Clinical Care Lead. In this role, you will provide clinical oversight, support new and existing care staff, ensure quality standards are met…

Alsco Uniforms

Customer Service Coordinator

Surrey, BC, Canada
Vancouver, BC, V3W 3K3, Canada

Wage $20.26/hour · Full-time

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Job details

Pay: Wage $20.26/hour
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Service Coordinator (Non-Exempt)

We are seeking a friendly, organized, and proactive Customer Service Coordinator (CSC) to join our Service team. In this role, you will be the first point of contact for our customers, helping to drive loyalty and satisfaction through exceptional service. You’ll handle inbound and outbound calls, coordinate information for the Service Department, and ensure customer needs are addressed promptly and professionally.

This position is full-time, non-exempt, and reports to the Service Manager. Wage $20.26/hour

What You’ll Do

Customer Interaction & Support

Handle inbound customer calls and make outbound calls in a courteous, professional manner.
Assist customers with audits, problem resolution, sales lead referrals, customer follow-up, up-selling opportunities, and order processing.
Build strong customer relationships by communicating clearly, educating customers on services, and proactively addressing concerns.

Service Department Coordination

Coordinate the flow of information within the Service Department to ensure smooth operations.
Maintain accurate call logs and files.
Check and respond to night messages, contact appropriate personnel, print daily reports, and arrange deliveries.
Prepare, distribute, and track Welcome packets, renewals, service agreements, and monthly/yearly reports.

Business Support

Monitor and report competitive activity and customer feedback.
Follow written and verbal instructions, attend team meetings, and complete tasks assigned by supervision.
Collaborate with and support other service personnel as needed.

What We’re Looking For

Strong, professional telephone skills and a customer-first mindset.
Proven internal and/or external customer service experience, with strength in sales support and relationship building.
Proficiency with Microsoft Office (Word, Excel, Outlook) and basic administrative tasks.
Excellent verbal and written communication skills in English.
Ability to understand and follow directions, manage time effectively, and work well as part of a team.
Basic math skills (accurate counting, addition, subtraction).
Ability to recognize colors, sizes, and product types.

Work Environment

This role is based in an office within an industrial laundry facility. While primarily office‑based, the employee may occasionally be exposed to temperature variations, odors, humidity, lint, or dust when entering plant areas. Regular sitting, standing, walking, talking, and hearing in an office environment.

Why Choose Alsco Uniforms?

Join a company that values innovation, professional growth, and operational excellence. We're committed to providing the resources and support you need to succeed while making a meaningful impact on our operations.

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Compensation

Comprehensive Medical & Dental Benefits
Matched Registered Pension Plan
Employee Assistance Plan (EAP)

Alsco Uniforms is an equal opportunity employer. We are committed to employment equity and to maintaining a diverse, inclusive workplace. We welcome applications from all qualified candidates, including women, Indigenous peoples, members of visible minorities, and persons with disabilities, and consider applicants without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital or family status, genetic characteristics, or any other characteristic protected by applicable federal or provincial human rights legislation. Accommodation is available on request for candidates taking part in all aspects of the recruitment and selection process.

Pre-employment testing, including drug and alcohol screening, may be required.

Apply today to join our team.

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More about this job

Responsibilities

The Customer Service Coordinator acts as the primary point of contact for customers, managing inbound and outbound calls to drive satisfaction and loyalty. They also coordinate information flow within the Service Department and handle administrative tasks such as order processing and report generation.

Requirements

Candidates must possess strong professional telephone skills, a customer-first mindset, and proficiency in Microsoft Office. The role requires the ability to follow directions, manage time effectively, and work collaboratively within a team environment.

Skills

Customer service
Telephone skills
Sales support
Relationship building
Microsoft Office
Order processing
Problem resolution
Communication
Time management
Administrative tasks
Math skills
Data entry

Benefits

Medical benefits
Dental benefits
Matched registered pension plan
Employee assistance plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Service Department
Microsoft Office
Word
Excel
Outlook
Sales Support
Order Processing
Administrative
Industrial Laundry
Relationship Building
Communication
Reporting
Data Entry
Customer Loyalty

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