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Added 2 mins ago
CH
Winter 2026/27 - First Cook
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 2 mins ago
CH
Facilities Maintenance Technician - Bugaboos
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 2 mins ago
GC
Front Line Leader - Finished Products
Global Cellulose Fibers
Grande Prairie, AB
- Full-time
Work with the Department Learning Leader to promote staff development and training needs
Added 2 mins ago
WC
(CAN) Leader d’équipe, alimentation et produits consommables
Walmart Canada
Brossard, QC
- Full-time
Position Summary...Assists in the leadership of the Food and Consumable areas and department processes, respond to problems and inquiries and develop associates through teaching and…
Added 2 mins ago
WC
(CAN) Leader d’équipe, marchandise générale
Walmart Canada
Valleyfield, PE
- Full-time
Position Summary...Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and…
Added 2 mins ago
T
Business Banking Specialist
TD
Montreal, QC
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 2 mins ago
T
Commercial Banking Intern / Co-Op
TD
Windsor, ON
- Full-time
Added 2 mins ago
Senior Manager, Enterprise Capabilities
City of Vancouver
Vancouver, BC
The City of Vancouver is looking for an experienced, visionary leader to support our objective of service modernization. Responsible for the delivery of reusable enterprise capabilities…
Added 2 mins ago
F
Director of Finance
FORM
Vancouver, BC
- $135,000 to $170,000 CAD / year
- Full-time
…step up as the role expands. This role requires a hands-on leader who likes being close to the…
Added 17 mins ago
PH
Social Worker - Emergency Department (NSPH)
Providence Healthcare
Vancouver, BC
- Part-time
Reporting to the designated Social Work Site Leader and receiving guidance and support from the Professional Practice Leader and/or Research, Education and Practice Coordinator, the…
Added 31 mins ago
PP
Support Services Manager
Park Place Seniors Living, Inc.
Surrey, BC
- Full-time
Hiring: Has authority to select and hire staff for the department within the approved staffing plan. Leads interviews, checks references and makes hiring decisions. Site Leader approval is…
Added 31 mins ago
IT
Service Manager
Inland Truck & Equipment
Brandon, MB
- Full-time
…responsible for running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all…
Added 32 mins ago
NL
Assistant-Analyste de laboratoire - Assistant Analyst
Neopharm Labs
Blainville, QC
- Full-time
Join a growing Canadian leader in the life sciences industry.
Added 32 mins ago
V
Sorter
Veolia
Edmonton, AB
- Full-time
…provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment,…
Added 32 mins ago
UO
BKC Administrative Assistant, Faculty of Science
University of Calgary
Calgary, AB
- Full-time
The Department of Earth, Energy and Environment in the Faculty of Science invites applications for a BKC Administrative Assistant. This Full-time Fixed Term position is for approximately 12…
Added 32 mins ago
A
Information Technology (IT) Manager
Argus
AB · Edmonton, AB
- Full-time
Lead and work directly with the Leadership Team (LT) and each department, monitoring performance and correcting day-to-day issues impacting our ability to meet customer needs, including…
Added 32 mins ago
S
Production Finish Manager
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to manufacturing major…
Added 32 mins ago
W
(CAN) Leader d’équipe, alimentation et produits consommables
Walmart
Brossard, QC
- Full-time
Assists in the leadership of the Food and Consumable areas and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high…
Added 32 mins ago
PP
Support Services Manager
Park Place Seniors Living
Surrey, BC
- Full-time
Hiring: Has authority to select and hire staff for the department within the approved staffing plan. Leads interviews, checks references and makes hiring decisions. Site Leader approval is…
Added 32 mins ago
FH
Leader, Strategic Transformation (Quality & Safety)
Fraser Health
Surrey, BC
- Full-time
Are you a dynamic and strategic leader with a passion for making a positive impact in healthcare? Do you find fulfillment in improving quality and safety in complex healthcare environments?…
Added 32 mins ago
FH
Leader, Strategic Transformation (Workday and Business Transformation)
Fraser Health
Surrey, BC
- Full-time
Are you a dynamic and strategic leader with a passion for making a positive impact in healthcare? Do you find fulfillment in bringing corporate and clinical partners together to redesign…
Added 47 mins ago
UO
Energy Conservation Engineer
University of British Columbia
Vancouver, BC · UBCV | Campus Energy Centre (CEC)
- $9,599.75 to $14,385.5 CAD / month
- Full-time
Added 47 mins ago
T
Personal Banker Trainee
TD
Wetaskiwin, AB
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 47 mins ago
T
Customer Experience Associate - Monkland & Melrose
TD
Montreal, QC
- Part-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 47 mins ago
T
Product Control Analyst
TD
Toronto, ON
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…

Alsco Uniforms

Customer Service Coordinator

Surrey, BC, Canada
Vancouver, BC, V3W 3K3, Canada

Wage $20.26/hour · Full-time

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Applications open in a new tab.

Job details

Pay: Wage $20.26/hour
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Service Coordinator (Non-Exempt)

We are seeking a friendly, organized, and proactive Customer Service Coordinator (CSC) to join our Service team. In this role, you will be the first point of contact for our customers, helping to drive loyalty and satisfaction through exceptional service. You’ll handle inbound and outbound calls, coordinate information for the Service Department, and ensure customer needs are addressed promptly and professionally.

This position is full-time, non-exempt, and reports to the Service Manager. Wage $20.26/hour

What You’ll Do

Customer Interaction & Support

Handle inbound customer calls and make outbound calls in a courteous, professional manner.
Assist customers with audits, problem resolution, sales lead referrals, customer follow-up, up-selling opportunities, and order processing.
Build strong customer relationships by communicating clearly, educating customers on services, and proactively addressing concerns.

Service Department Coordination

Coordinate the flow of information within the Service Department to ensure smooth operations.
Maintain accurate call logs and files.
Check and respond to night messages, contact appropriate personnel, print daily reports, and arrange deliveries.
Prepare, distribute, and track Welcome packets, renewals, service agreements, and monthly/yearly reports.

Business Support

Monitor and report competitive activity and customer feedback.
Follow written and verbal instructions, attend team meetings, and complete tasks assigned by supervision.
Collaborate with and support other service personnel as needed.

What We’re Looking For

Strong, professional telephone skills and a customer-first mindset.
Proven internal and/or external customer service experience, with strength in sales support and relationship building.
Proficiency with Microsoft Office (Word, Excel, Outlook) and basic administrative tasks.
Excellent verbal and written communication skills in English.
Ability to understand and follow directions, manage time effectively, and work well as part of a team.
Basic math skills (accurate counting, addition, subtraction).
Ability to recognize colors, sizes, and product types.

Work Environment

This role is based in an office within an industrial laundry facility. While primarily office‑based, the employee may occasionally be exposed to temperature variations, odors, humidity, lint, or dust when entering plant areas. Regular sitting, standing, walking, talking, and hearing in an office environment.

Why Choose Alsco Uniforms?

Join a company that values innovation, professional growth, and operational excellence. We're committed to providing the resources and support you need to succeed while making a meaningful impact on our operations.

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Compensation

Comprehensive Medical & Dental Benefits
Matched Registered Pension Plan
Employee Assistance Plan (EAP)

Alsco Uniforms is an equal opportunity employer. We are committed to employment equity and to maintaining a diverse, inclusive workplace. We welcome applications from all qualified candidates, including women, Indigenous peoples, members of visible minorities, and persons with disabilities, and consider applicants without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital or family status, genetic characteristics, or any other characteristic protected by applicable federal or provincial human rights legislation. Accommodation is available on request for candidates taking part in all aspects of the recruitment and selection process.

Pre-employment testing, including drug and alcohol screening, may be required.

Apply today to join our team.

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More about this job

Responsibilities

The Customer Service Coordinator acts as the primary point of contact for customers, managing inbound and outbound calls to drive satisfaction and loyalty. They also coordinate information flow within the Service Department and handle administrative tasks such as order processing and report generation.

Requirements

Candidates must possess strong professional telephone skills, a customer-first mindset, and proficiency in Microsoft Office. The role requires the ability to follow directions, manage time effectively, and work collaboratively within a team environment.

Skills

Customer service
Telephone skills
Sales support
Relationship building
Microsoft Office
Order processing
Problem resolution
Communication
Time management
Administrative tasks
Math skills
Data entry

Benefits

Medical benefits
Dental benefits
Matched registered pension plan
Employee assistance plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Service Department
Microsoft Office
Word
Excel
Outlook
Sales Support
Order Processing
Administrative
Industrial Laundry
Relationship Building
Communication
Reporting
Data Entry
Customer Loyalty

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