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SC
Account Manager
STERIS Canada Sales ULC (Canada Sales)
Montreal, QC
- Full-time
As a Reprocessing Capital and Consumable (Hybrid) Account Manager at STERIS, you are responsible for the overall financial performance and Customer satisfaction in the assigned territory.…
Added 15 mins ago
GT
Transfer Pricing Manager (Happy to talk flexible working)
Grant Thornton Cyber Defence Centre
Manchester, NS
- Full-time
Joining us as a Manager in Transfer Pricing, the minimum criteria you’ll need is a professional qualification (ACA, CA, ACCA, CTA, CFA, ATII or equivalent (Level 7)) with post qualification…
Added 15 mins ago
VC
Senior Relationship Manager - Group Benefits
Victor Canada
Mississauga, ON
- Full-time
…insurance solutions – from specialty property and casualty and professional liability insurance to group and retiree benefits. Victor is committed to building on 65-plus years of experience…
Added 15 mins ago
R
Human Resources Manager
Resonaite
Belleville, ON
- $115,000 to $145,000 CAD / year
- Full-time
We're seeking an experienced Human Resources Manager to lead our people and safety functions at the Autosystems Belleville Division. The successful candidate will be a collaborative and…
Added 1 hour ago
RB
Client Advisor Intern
Royal Bank of Canada
Montreal, QC
- Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 1 hour ago
PH
Social Worker - Medicine (NSPH)
Providence Health Care
Vancouver, BC
- Full-time
Reporting to the designated Social Work Site Leader and receiving guidance and support from the Professional Practice Leader and/or Research, Education and Practice Coordinator, the…
Added 1 hour ago
CS
Manager, Fund Development & Engagement
CHISHOLM SERVICES FOR CHILDREN
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
Chisholm Services for Children is a Nova Scotia nonprofit dedicated to helping children and families build brighter, healthier, safer and more hopeful futures.
Added 1 hour ago
AU
Customer Service Coordinator
Alsco Uniforms
Surrey, BC
- $20.26 CAD / hour
- Full-time
This position is full-time, non-exempt, and reports to the Service Manager. Wage $20.26/hour
Added 1 hour ago
TA
General Manager
Third Avenue Spa
Ottawa, ON
- Full-time
Workplace Culture: Foster a positive work environment that encourages accountability, professional development, and employee engagement.
Added 1 hour ago
TC
Program Coordinator 2, Full-Time
Taproot Community Support Services
Parksville, BC
- Full-time
At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a…
Added 1 hour ago
KD
Premier directeur/Première directrice, Intelligence d’affaires et rapports | Senior Manager, Business Intelligence & Reporting
Keurig Dr Pepper
Mississauga, ON · Montreal, QC
- Full-time
…d’approvisionnement. Vous travaillerez avec les dirigeants des services Ventes, Finances, Marketing, Chaîne d’approvisionnement et TI afin de transformer les données en informations…
Added 1 hour ago
EC
Technical Product Specialist
Eaton Corporation
Toronto, ON
- Full-time
…and Cables.) to Marketing & Sales, Customer Service and Field Services Divisions. In this role, you will review incoming orders during the approval drawing process to ensure all necessary…
Added 1 hour ago
V
Anlst II, IT
Vale
Canada
- Full-time
You are a highly organized and detail-oriented IT professional with a passion for delivering smooth and high-quality service transitions. You excel at working across teams, managing…
Added 1 hour ago
NS
Pharmacist - Seniors Care
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
The Pharmacist works under the supervision of the Manager of Seniors, Western Zone in collaboration with the Clinical Pharmacy Manager at YRH and acts as a member of the interdisciplinary…
Added 1 hour ago
IH
Coordinator | Central Functions
Interior Health Authority
Sparwood, BC
- Full-time
…coordinating activities of the assigned areas in accordance with professional standards; and supporting the goals and strategic direction of…
Added 1 hour ago
NS
Clinical Therapist - Mental Health & Addictions
Nova Scotia Health Authority
Port Hawkesbury, NS
- Full-time
Reporting to the Manager, Adult Outpatient - Mental Health & Addictions, the Clinical Therapist, as a member of a multi-disciplinary team, is responsible for the delivery of time-limited,…
Added 1 hour ago
RC
Recreation Aide
Retirement Concepts
White Rock, BC
- $31.64 CAD / hour
- Temporary
The Recreation Aide reports to the Therapeutic Recreation Manager/ Recreation Manager or designate. This role assists in planning, implementing and evaluating activity programs to meet the…
Added 1 hour ago
YP
Business Development Manager
Yellow Pages / Pages Jaunes – Canada
Canada
- Full-time
We are looking for an experienced business development professional to help expand our presence by identifying, developing and securing high-value customer relationships.
Added 1 hour ago
RC
Community Relations Manager
Retirement Concepts
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads,…
Added 1 hour ago
MG
Mental Health Clinician/Social Worker II
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting To The Manager Of Child & Youth Health Services, The Mental Health Clinician Will Provide Therapy To Youth And Young Adults (16-25) With Mental Health And/or Substance Use Needs.…
Added 1 hour ago
NS
Clinical Therapist (Masters) - Adult Outpatients - Mental Health & Addictions
Nova Scotia Health Authority
Truro, NS
- Full-time
Reporting to the Manager, Adult Outpatient - Mental Health & Addictions, the Clinical Therapist, as a member of a multi-disciplinary team, is responsible for the delivery of time-limited,…
Added 1 hour ago
MC
Senior Manager, Data Governance (36122)
Myticas Consulting
Toronto, ON
- Full-time
Our client is an established financial services organization providing a range of consumer financial products and services, including lending, money transfers, and payment solutions. With a…
Added 1 hour ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Prince George, BC
- $21.36 to $23.98 CAD / hour
- Other
The TECH Retail Merchandising Manager is responsible for developing sales through the presentation and merchandising of the TECH area. As a merchant leader, they must have a good…
Added 1 hour ago
EG
Senior Municipal Engineer
Egis Group
Calgary, AB · Toronto, Ontario
- $130,000 to $170,000 CAD / year
- Full-time
…multi-disciplinary inputs such as watermain systems, stormwater and sanitary services, utility coordination, and drainage design, within a consulting engineering delivery framework aligned…
Added 2 hours ago
IH
Coordinator | Central Functions
Interior Health Authority
Kelowna, BC
- Full-time
…coordinating activities of the assigned areas in accordance with professional standards; and supporting the goals and strategic direction of…

Alsco Uniforms

Customer Service Coordinator

Surrey, BC, Canada
Vancouver, BC, V3W 3K3, Canada

Wage $20.26/hour · Full-time

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Job details

Pay: Wage $20.26/hour
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Service Coordinator (Non-Exempt)

We are seeking a friendly, organized, and proactive Customer Service Coordinator (CSC) to join our Service team. In this role, you will be the first point of contact for our customers, helping to drive loyalty and satisfaction through exceptional service. You’ll handle inbound and outbound calls, coordinate information for the Service Department, and ensure customer needs are addressed promptly and professionally.

This position is full-time, non-exempt, and reports to the Service Manager. Wage $20.26/hour

What You’ll Do

Customer Interaction & Support

Handle inbound customer calls and make outbound calls in a courteous, professional manner.
Assist customers with audits, problem resolution, sales lead referrals, customer follow-up, up-selling opportunities, and order processing.
Build strong customer relationships by communicating clearly, educating customers on services, and proactively addressing concerns.

Service Department Coordination

Coordinate the flow of information within the Service Department to ensure smooth operations.
Maintain accurate call logs and files.
Check and respond to night messages, contact appropriate personnel, print daily reports, and arrange deliveries.
Prepare, distribute, and track Welcome packets, renewals, service agreements, and monthly/yearly reports.

Business Support

Monitor and report competitive activity and customer feedback.
Follow written and verbal instructions, attend team meetings, and complete tasks assigned by supervision.
Collaborate with and support other service personnel as needed.

What We’re Looking For

Strong, professional telephone skills and a customer-first mindset.
Proven internal and/or external customer service experience, with strength in sales support and relationship building.
Proficiency with Microsoft Office (Word, Excel, Outlook) and basic administrative tasks.
Excellent verbal and written communication skills in English.
Ability to understand and follow directions, manage time effectively, and work well as part of a team.
Basic math skills (accurate counting, addition, subtraction).
Ability to recognize colors, sizes, and product types.

Work Environment

This role is based in an office within an industrial laundry facility. While primarily office‑based, the employee may occasionally be exposed to temperature variations, odors, humidity, lint, or dust when entering plant areas. Regular sitting, standing, walking, talking, and hearing in an office environment.

Why Choose Alsco Uniforms?

Join a company that values innovation, professional growth, and operational excellence. We're committed to providing the resources and support you need to succeed while making a meaningful impact on our operations.

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Compensation

Comprehensive Medical & Dental Benefits
Matched Registered Pension Plan
Employee Assistance Plan (EAP)

Alsco Uniforms is an equal opportunity employer. We are committed to employment equity and to maintaining a diverse, inclusive workplace. We welcome applications from all qualified candidates, including women, Indigenous peoples, members of visible minorities, and persons with disabilities, and consider applicants without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital or family status, genetic characteristics, or any other characteristic protected by applicable federal or provincial human rights legislation. Accommodation is available on request for candidates taking part in all aspects of the recruitment and selection process.

Pre-employment testing, including drug and alcohol screening, may be required.

Apply today to join our team.

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More about this job

Responsibilities

The Customer Service Coordinator acts as the primary point of contact for customers, managing inbound and outbound calls to drive satisfaction and loyalty. They also coordinate information flow within the Service Department and handle administrative tasks such as order processing and report generation.

Requirements

Candidates must possess strong professional telephone skills, a customer-first mindset, and proficiency in Microsoft Office. The role requires the ability to follow directions, manage time effectively, and work collaboratively within a team environment.

Skills

Customer service
Telephone skills
Sales support
Relationship building
Microsoft Office
Order processing
Problem resolution
Communication
Time management
Administrative tasks
Math skills
Data entry

Benefits

Medical benefits
Dental benefits
Matched registered pension plan
Employee assistance plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Service Department
Microsoft Office
Word
Excel
Outlook
Sales Support
Order Processing
Administrative
Industrial Laundry
Relationship Building
Communication
Reporting
Data Entry
Customer Loyalty

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