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Added 2 mins ago
SC
shift supervisor - Store# 22605, AVALON MALL
Starbucks Coffee Company
St. John's, NL
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 mins ago
H
Directeur Ingenierie Mecanique (support à la production) / Manager – Mechanical engineering (support to Production)
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
- Full-time
…reliable, and resilient energy future. As Mechanical Engineering Manager, you will oversee a team responsible for the design, development, and technical support of transformer products…
Added 32 mins ago
S
Account Executive, Enterprise (Restaurants)
Solink
Remote, Canada
- $240,000 to $300,000 CAD / year
- Full-time
- Remote
Partner closely with Customer Success, Product, Marketing, and Implementation to ensure a strong customer experience.
Added 47 mins ago
AU
Customer Service Coordinator
Alsco Uniforms
Surrey, BC
- $20.26 CAD / hour
- Full-time
This position is full-time, non-exempt, and reports to the Service Manager. Wage $20.26/hour
Added 1 hour ago
KD
Directeur·rice, Intelligence consommateurs | Consumer Insights Manager
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 1 hour ago
F
Principal Process Engineer - Power Projects
Fluor
Calgary, AB
- Full-time
Ability to work effectively with clients, suppliers, contractors, management, and multidisciplinary project teams.
Added 1 hour ago
M
Group Finance Manager, Canada Enterprise Team
Microsoft
Toronto, ON
- Full-time
Are you seeking a Group Finance Manager role that is at the forefront of making an impact with some of our largest Canadian enterprises? Looking for an opportunity to be part of a dynamic…
Added 1 hour ago
EC
Technical Product Specialist
Eaton Corporation
Toronto, ON
- Full-time
Eaton’s Electrical sector is currently seeking a Technical Product Specialist to join our team. This hybrid position is based at our Toronto, ON facility and offers benefits from day one.
Added 1 hour ago
SH
Sunglass Hut Market Manager Prairies North
Sunglass Hut
Fredericton, NB
- Full-time
The Market Manager- Sun drives results, oversees a group of stores within a region, and reports to the regional manager. The Market Manager supports the team to succeed on all measures and…
Added 1 hour ago
P
Store Manager-Devonshire Mall
Pandora
Windsor, ON
- Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 1 hour ago
RO
Food & Beverage Receiver
Resorts of the Canadian Rockies
Golden, BC
- Full-time
Be responsible for receiving all F&B orders of product and materials
Added 1 hour ago
C
Specialist Product Management-CA
CN
Quebec, QC
- Full-time
Support the Product Manager in evolving the product management discipline
Added 1 hour ago
CL
Marketing Digital Coordinator
CRAFT Living Inc.
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…department. The successful candidate will keep campaigns moving, product and sales information accurate, e-communications and website content up to date, and marketing performance clearly…
Added 1 hour ago
LD
Senior Manager, E-Commerce - Digital Merchandising (Contract)
Loblaw Digital
Toronto, ON
- Full-time
Senior Manager, Digital Merchandising, Shoppers Drug Mart
Added 1 hour ago
1
Product Builder / Senior Product Engineer - AI Products
15Rock
Toronto, ON
- Full-time
A product manager seat that writes specs for others to build
Added 1 hour ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Prince George, BC
- $21.36 to $23.98 CAD / hour
- Other
The TECH Retail Merchandising Manager is responsible for developing sales through the presentation and merchandising of the TECH area. As a merchant leader, they must have a good…
Added 1 hour ago
RS
VRF & Ductless Technical Support Representative
Refrigerative Supply Limited
Abbotsford, BC · Burnaby, BC · Coquitlam, BC · Langley (District), BC · Vancouver, BC · Langley, BC
- Full-time
Collaborate with manufacturers, the warranty department, and the branch manager regarding requests for unit replacement. Escalate to the Lead Technician for approval when necessary.
Added 1 hour ago
M
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck
Toronto, ON · Kirkland, QC
- Full-time
…Entrepreneurship, Interpersonal Relationships, Marketing Budget Management, Marketing Operations, Market Research, Product Launch Planning, Product Rollouts, Project…
Added 1 hour ago
FL
Représentant(e) des ventes internes et techniques / Technical Inside Sales Representative
Flex-Pression Ltée
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Inside Sales Manager, the incumbent will address technical and commercial inquiries and provide support to the sales team:
Added 1 hour ago
NH
Store Manager
Nordic Holdings Ltd.
AB · Edmonton, AB
- Full-time
The Store Manager is responsible for driving sales performance, fostering a high-energy and customer-focused retail environment, and ensuring that our team delivers an exceptional shopping…
Added 2 hours ago
L
Territory Manager - Healthcare
Linde
Fredericton, NB
- Full-time
The Territory Manager identifies and develops sales opportunities by visiting key (targeted) physicians and referral sources to promote the company's products and services, conduct product…
Added 2 hours ago
WW
Structural Drafter, Junior
WhiteWater West-
Richmond, BC
- Full-time
Structural Drafter supports structural engineers in all phases of product development initiatives or projects from conceptual/proposal stage to engineering design process to…
Added 2 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Corner Brook, NL
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 2 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Grand Falls, NB
- Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 2 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Sudbury, ON
- Full-time
Resolves customer issues and refers concerns to management where appropriate.

Alsco Uniforms

Customer Service Coordinator

Surrey, BC, Canada
Vancouver, BC, V3W 3K3, Canada

Wage $20.26/hour · Full-time

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Job details

Pay: Wage $20.26/hour
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Service Coordinator (Non-Exempt)

We are seeking a friendly, organized, and proactive Customer Service Coordinator (CSC) to join our Service team. In this role, you will be the first point of contact for our customers, helping to drive loyalty and satisfaction through exceptional service. You’ll handle inbound and outbound calls, coordinate information for the Service Department, and ensure customer needs are addressed promptly and professionally.

This position is full-time, non-exempt, and reports to the Service Manager. Wage $20.26/hour

What You’ll Do

Customer Interaction & Support

Handle inbound customer calls and make outbound calls in a courteous, professional manner.
Assist customers with audits, problem resolution, sales lead referrals, customer follow-up, up-selling opportunities, and order processing.
Build strong customer relationships by communicating clearly, educating customers on services, and proactively addressing concerns.

Service Department Coordination

Coordinate the flow of information within the Service Department to ensure smooth operations.
Maintain accurate call logs and files.
Check and respond to night messages, contact appropriate personnel, print daily reports, and arrange deliveries.
Prepare, distribute, and track Welcome packets, renewals, service agreements, and monthly/yearly reports.

Business Support

Monitor and report competitive activity and customer feedback.
Follow written and verbal instructions, attend team meetings, and complete tasks assigned by supervision.
Collaborate with and support other service personnel as needed.

What We’re Looking For

Strong, professional telephone skills and a customer-first mindset.
Proven internal and/or external customer service experience, with strength in sales support and relationship building.
Proficiency with Microsoft Office (Word, Excel, Outlook) and basic administrative tasks.
Excellent verbal and written communication skills in English.
Ability to understand and follow directions, manage time effectively, and work well as part of a team.
Basic math skills (accurate counting, addition, subtraction).
Ability to recognize colors, sizes, and product types.

Work Environment

This role is based in an office within an industrial laundry facility. While primarily office‑based, the employee may occasionally be exposed to temperature variations, odors, humidity, lint, or dust when entering plant areas. Regular sitting, standing, walking, talking, and hearing in an office environment.

Why Choose Alsco Uniforms?

Join a company that values innovation, professional growth, and operational excellence. We're committed to providing the resources and support you need to succeed while making a meaningful impact on our operations.

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Compensation

Comprehensive Medical & Dental Benefits
Matched Registered Pension Plan
Employee Assistance Plan (EAP)

Alsco Uniforms is an equal opportunity employer. We are committed to employment equity and to maintaining a diverse, inclusive workplace. We welcome applications from all qualified candidates, including women, Indigenous peoples, members of visible minorities, and persons with disabilities, and consider applicants without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital or family status, genetic characteristics, or any other characteristic protected by applicable federal or provincial human rights legislation. Accommodation is available on request for candidates taking part in all aspects of the recruitment and selection process.

Pre-employment testing, including drug and alcohol screening, may be required.

Apply today to join our team.

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More about this job

Responsibilities

The Customer Service Coordinator acts as the primary point of contact for customers, managing inbound and outbound calls to drive satisfaction and loyalty. They also coordinate information flow within the Service Department and handle administrative tasks such as order processing and report generation.

Requirements

Candidates must possess strong professional telephone skills, a customer-first mindset, and proficiency in Microsoft Office. The role requires the ability to follow directions, manage time effectively, and work collaboratively within a team environment.

Skills

Customer service
Telephone skills
Sales support
Relationship building
Microsoft Office
Order processing
Problem resolution
Communication
Time management
Administrative tasks
Math skills
Data entry

Benefits

Medical benefits
Dental benefits
Matched registered pension plan
Employee assistance plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Service Department
Microsoft Office
Word
Excel
Outlook
Sales Support
Order Processing
Administrative
Industrial Laundry
Relationship Building
Communication
Reporting
Data Entry
Customer Loyalty

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