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Added 11 mins ago
C
Financial Service Representative II
CIBC
Burnaby, BC
- Full-time
Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented
Added 11 mins ago
W
Principal Electrical Engineer
Worley
Vancouver, BC
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 11 mins ago
W
Principal Structural Designer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 11 mins ago
W
Graduate Technical Consultant, Environmental Scientist
Worley
Calgary, AB · Edmonton, AB
- Full-time
This role provides an excellent opportunity for an early-career environmental professional to gain meaningful field experience, work alongside experienced environmental specialists, and…
Added 11 mins ago
NT
Manager Security Assurance
NZ Transport Agency Waka Kotahi
Hamilton, ON
- Full-time
We’re looking for an experienced security assurance professional to lead NZ Transport Agency Waka Kotahi’s (NZTA) independent Security Assurance function and a team of five specialists.
Added 25 mins ago
PC
Truck Driver
Perma Corp
Burlington, ON
- Full-time
3-5 years professional driving experience preferred.
Added 25 mins ago
OB
Sales Manager
Olympic Building Centre
Winnipeg, MB
- Full-time
Develop positive relationships and secure sales from customers, educate customers on products, service customer needs, conduct job site visits and resolve conflicts
Added 25 mins ago
A
Welder
ARCMIX
Toronto, ON
- Full-time
…steel solutions tailored to each project. Founded by industry professional Soroush Osouli, ARCMIX is committed to high-quality, cost-effective, and customized structures that meet unique…
Added 41 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
Montreal, QC
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future…
Added 41 mins ago
EI
Test Specialist - CDU
Ecolab Inc.
Calgary, AB
- Full-time
$1,000 annual professional development allowance.
Added 41 mins ago
EI
Mechanical Designer
Ecolab Inc.
Calgary, AB
- Full-time
$1,000 Annual professional development allowance to support your ongoing learning, skill development, and career growth.
Added 41 mins ago
W
(CAN) Asset Protection Associate
Walmart
Mississauga, ON
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 41 mins ago
AC
Operations Coordinator
Aston Carter
Langley (District), BC · Langley, British Columbia
- $21.63 to $24.04 CAD / hour
- Contract
Process and enter customer and internal orders accurately into the mainframe system.
Added 41 mins ago
A
Medical Science Liaison , Solid Tumour, Western Canada
AbbVie
Vancouver, BC
- $93,000 to $143,000 CAD / year
- Full-time
Previous experience in a customer-facing role in the healthcare industry.
Added 41 mins ago
TC
Retail Store Associate Part Time Temporary Winners - Park Place
TJX Companies
Barrie, ON
- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 56 mins ago
AU
Customer Service Coordinator
Alsco Uniforms
Surrey, BC
- $20.26 CAD / hour
- Full-time
Handle inbound customer calls and make outbound calls in a courteous, professional manner.
Added 56 mins ago
TA
General Manager
Third Avenue Spa
Ottawa, ON
- Full-time
…understands the importance of delivering an exceptional guest…
Added 56 mins ago
R&
Director, Governance, Risk & Compliance (GRC)
Robertson & Company Ltd.
Toronto, ON
- Full-time
10+ years of experience in cybersecurity, information security, technology risk, IT controls, or related disciplines
Added 56 mins ago
D(
Intermediate Casualty Claims Adjuster
DWF (Canada)
Toronto, ON
- Full-time
5 years+ adjusting OR 7-8 years’ of examining experience in casualty claims.
Added 56 mins ago
GM
Service plumber/ boiler technician
Gateway Mechanical Services
Calgary, AB
- Full-time
…supervisors, and maintain accurate service records. Providing professional customer service, communicating work performed, and supporting emergency and scheduled service calls are key parts…
Added 1 hour ago
J
Digital Marketing Specialist / Spécialiste en marketing numérique
Jobgether
Canada
- Full-time
Hands-on experience building automated email and SMS journeys, customer segmentation strategies, and customer retention programs.
Added 1 hour ago
W
Principal Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 1 hour ago
W
Principal Piping Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 1 hour ago
W
Principal Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 1 hour ago
W
Senior Buyer
Worley
Oakville, ON
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…

Alsco Uniforms

Customer Service Coordinator

Surrey, BC, Canada

$20.26 CAD / hour · Full-time

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Job details

Pay: $20.26 CAD / hour
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Service Coordinator (Non-Exempt)

We are seeking a friendly, organized, and proactive Customer Service Coordinator (CSC) to join our Service team. In this role, you will be the first point of contact for our customers, helping to drive loyalty and satisfaction through exceptional service. You’ll handle inbound and outbound calls, coordinate information for the Service Department, and ensure customer needs are addressed promptly and professionally.

This position is full-time, non-exempt, and reports to the Service Manager. Wage $20.26/hour

What You’ll Do

Customer Interaction & Support

Handle inbound customer calls and make outbound calls in a courteous, professional manner.
Assist customers with audits, problem resolution, sales lead referrals, customer follow-up, up-selling opportunities, and order processing.
Build strong customer relationships by communicating clearly, educating customers on services, and proactively addressing concerns.

Service Department Coordination

Coordinate the flow of information within the Service Department to ensure smooth operations.
Maintain accurate call logs and files.
Check and respond to night messages, contact appropriate personnel, print daily reports, and arrange deliveries.
Prepare, distribute, and track Welcome packets, renewals, service agreements, and monthly/yearly reports.

Business Support

Monitor and report competitive activity and customer feedback.
Follow written and verbal instructions, attend team meetings, and complete tasks assigned by supervision.
Collaborate with and support other service personnel as needed.

What We’re Looking For

Strong, professional telephone skills and a customer-first mindset.
Proven internal and/or external customer service experience, with strength in sales support and relationship building.
Proficiency with Microsoft Office (Word, Excel, Outlook) and basic administrative tasks.
Excellent verbal and written communication skills in English.
Ability to understand and follow directions, manage time effectively, and work well as part of a team.
Basic math skills (accurate counting, addition, subtraction).
Ability to recognize colors, sizes, and product types.

Work Environment

This role is based in an office within an industrial laundry facility. While primarily office‑based, the employee may occasionally be exposed to temperature variations, odors, humidity, lint, or dust when entering plant areas. Regular sitting, standing, walking, talking, and hearing in an office environment.

Why Choose Alsco Uniforms?

Join a company that values innovation, professional growth, and operational excellence. We're committed to providing the resources and support you need to succeed while making a meaningful impact on our operations.

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Compensation

Comprehensive Medical & Dental Benefits
Matched Registered Pension Plan
Employee Assistance Plan (EAP)

Alsco Uniforms is an equal opportunity employer. We are committed to employment equity and to maintaining a diverse, inclusive workplace. We welcome applications from all qualified candidates, including women, Indigenous peoples, members of visible minorities, and persons with disabilities, and consider applicants without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital or family status, genetic characteristics, or any other characteristic protected by applicable federal or provincial human rights legislation. Accommodation is available on request for candidates taking part in all aspects of the recruitment and selection process.

Pre-employment testing, including drug and alcohol screening, may be required.

Apply today to join our team.

Apply About employer

More about this job

Responsibilities

Handle inbound and outbound customer calls, resolve issues, process orders, support sales opportunities, and build customer relationships. Coordinate information and administrative tasks for the Service Department, maintain records and reports, arrange deliveries, and share customer feedback and competitive activity.

Requirements

Candidates should have customer service experience, strong professional telephone and communication skills, and proficiency with Microsoft Word, Excel, Outlook, and basic administrative tasks. They should be able to follow instructions, manage time, work collaboratively, perform basic math, and recognize colors, sizes, and product types.

Skills

Customer Service
Telephone Skills
Sales Support
Relationship Building
Verbal Communication
Written Communication
Microsoft Word
Microsoft Excel
Microsoft Outlook
Administrative Tasks
Time Management
Teamwork
Problem Resolution
Order Processing
Basic Math

Benefits

Medical Benefits
Dental Benefits
Matched Registered Pension Plan
Employee Assistance Plan
Competitive Compensation
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inbound Calls
Outbound Calls
Customer Follow-Up
Problem Resolution
Sales Support
Upselling
Order Processing
Call Logs
Customer Relationship Building
Customer Feedback
Competitive Activity
Microsoft Word
Microsoft Excel
Microsoft Outlook
Administrative Tasks
Welcome Packets
Renewals
Service Agreements
Daily Reports
Monthly Reports
Yearly Reports
Delivery Coordination
Industrial Laundry
Uniform Rental
Linen Rental

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