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Added 56 mins ago
SA
Assistant Restaurant Manager
SSP America
Calgary, AB
- Full-time
Proficient level of computer literacy, including MS Office and Point-of-Sale (POS) systems.
Added 57 mins ago
Manager Salvage Services
Insurance Corporation of British Columbia
BC · Nanaimo, BC · New Westminster, BC · Prince George, BC · Vernon, BC · Victoria, Brit
…supports continuous improvement initiatives across salvage…
Added 1 hour ago
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Maison Host
Adecco
Toronto, ON
- Full-time
Temporary position that could lead to a permanent position
Added 2 hours ago
TC
Senior Distribution Services Operations Trainer
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
Lead the rollout and execution of training programs across Distribution Centers, covering operations, systems, technology, leadership development, loss prevention, health & safety, and…
Added 2 hours ago
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Forward Deployment Engineer Lead - Manufacturing
''
Toronto, ON
- Full-time
- Other
Position Title: Forward Deployment Engineer Lead - Manufacturing
Added 2 hours ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Lead the daily operations of ARC Restaurant and Lounge, as well as In Room Dining operations, ensuring consistent service, food, beverage, and presentation standards.
Added 2 hours ago
UO
Coordinator, Varsity Sports
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
Assist with and performs a variety of tasks to support the administrative operations of the Recreation and Varsity Sports, while ensuring compliance with applicable policies and procedures.
Added 2 hours ago
J
Cloud - Bare Metal Infrastructure Engineer
Jobgether
Canada
- Full-time
Lead the deployment of the first colocation site, taking it from an empty facility space to production-ready infrastructure, and scale the architecture across additional sites and thousands…
Added 2 hours ago
Administrative Secretary
Health Sciences North
Sudbury, ON
Provide efficient and confidential administrative support to the Regional Translation Office and the Communications, Brand and Public Affairs team, while ensuring the day-to-day operations…
Added 2 hours ago
Bed Allocation Associate
Health Sciences North
Sudbury, ON
Initiate and lead patient flow strategies across the organization in an effort to place the right patient in the right bed at the right time. Problem solve flow and occupancy pressures in a…
Added 2 hours ago
Administrative Secretary
Health Sciences North
Sudbury, ON
Provide efficient and confidential administrative support to the Regional Translation Office and the Communications, Brand and Public Affairs team, while ensuring the day-to-day operations…
Added 3 hours ago
A
Support Systems Engineer - NAMER
Ashby
Canada
- Full-time
We’re looking for someone who wants to plant a flag in Support Operations, with the experience to independently lead a system implementation and the ambition to keep raising the bar as our…
Added 3 hours ago
AC
Support Services Operator Lead
Aramark Canada
Aurora, ON
- Full-time
…Food Service Supervisor is responsible to oversee the daily operations of housekeeping, laundry, and food service departments.This position ensures a clean, safe, comfortable, and welcoming…
Added 3 hours ago
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Sr Financial Analyst
CBRE
Toronto, ON
- Full-time
This job is part of the Financial Strategy and Operations job function. They are responsible for maintaining accounting, financial, and reporting policies and controls.
Added 3 hours ago
A
Shipping and Logistics Clerk
ABB
Quebec, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 3 hours ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Reports to the designated office lead. Works closely with preparers, reviewers, partners/managers, and administrative support staff.
Added 3 hours ago
RI
Senior Clinical IAM & RBAC Business Analyst - Healthcare
Rose International
Fredericton, NB
- Full-time
Proficiency with Microsoft Office products including Word, Excel, PowerPoint, Visio, and Teams (5+ Years)
Added 3 hours ago
RC
Management Consulting Manager, Supply Chain Advisory
RSM Canada
Toronto, ON
- Full-time
…help them develop new supply chain strategies and refine their operations. As the leader of the middle market, we know the unique challenges and opportunities our client’s face. We bring…
Added 3 hours ago
BB
Senior Technician - Security
Bosch Building Technologies North America
AB · Edmonton, AB
- Full-time
Lead projects at the site level while providing mentorship and technical guidance to junior technicians in testing, troubleshooting, fine-tuning, and optimizing systems for peak operational…
Added 4 hours ago
Manager, Indigenous Relations
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
…where decisions and relationships may affect BCLC’s reputation, operations, social purpose and long-term…
Added 4 hours ago
M
Staff Software Architect - Ground Control Software
MDA
Brampton, ON
- Full-time
We’re seeking a Staff Software Architect to join our Robotics & Space Operations team at our Brampton office and lead the design of our Ground Control Software Products.
Added 4 hours ago
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Organizing Director
GoodWork.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Maintain standards: Keep all operations aligned with GPO Human Resources and Safe Spaces policies.
Added 4 hours ago
GC
Coordinator, Materials
Glencore Canada
Elkford, BC
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 4 hours ago
SCM Category Manager, Rotating, Process & E&I Equipment, Pacific Link
Trans Mountain
Calgary, AB
…Manager, Rotating, Process & E&I Equipment. In this role, you will lead strategic sourcing, procurement, and supplier relationship management activities for critical rotating equipment,…
Added 4 hours ago
LH
SENIOR MICROSOFT SYSTEMS ADMINISTRATOR
Logic Hire Solutions LTD
ON · Ontario, Canada
- $110,000 to $160,000 CAD / year
- Full-time

Alsco Uniforms

Customer Service Coordinator

Surrey, BC, Canada

$20.26 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $20.26 CAD / hour
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Service Coordinator (Non-Exempt)

We are seeking a friendly, organized, and proactive Customer Service Coordinator (CSC) to join our Service team. In this role, you will be the first point of contact for our customers, helping to drive loyalty and satisfaction through exceptional service. You’ll handle inbound and outbound calls, coordinate information for the Service Department, and ensure customer needs are addressed promptly and professionally.

This position is full-time, non-exempt, and reports to the Service Manager. Wage $20.26/hour

What You’ll Do

Customer Interaction & Support

Handle inbound customer calls and make outbound calls in a courteous, professional manner.
Assist customers with audits, problem resolution, sales lead referrals, customer follow-up, up-selling opportunities, and order processing.
Build strong customer relationships by communicating clearly, educating customers on services, and proactively addressing concerns.

Service Department Coordination

Coordinate the flow of information within the Service Department to ensure smooth operations.
Maintain accurate call logs and files.
Check and respond to night messages, contact appropriate personnel, print daily reports, and arrange deliveries.
Prepare, distribute, and track Welcome packets, renewals, service agreements, and monthly/yearly reports.

Business Support

Monitor and report competitive activity and customer feedback.
Follow written and verbal instructions, attend team meetings, and complete tasks assigned by supervision.
Collaborate with and support other service personnel as needed.

What We’re Looking For

Strong, professional telephone skills and a customer-first mindset.
Proven internal and/or external customer service experience, with strength in sales support and relationship building.
Proficiency with Microsoft Office (Word, Excel, Outlook) and basic administrative tasks.
Excellent verbal and written communication skills in English.
Ability to understand and follow directions, manage time effectively, and work well as part of a team.
Basic math skills (accurate counting, addition, subtraction).
Ability to recognize colors, sizes, and product types.

Work Environment

This role is based in an office within an industrial laundry facility. While primarily office‑based, the employee may occasionally be exposed to temperature variations, odors, humidity, lint, or dust when entering plant areas. Regular sitting, standing, walking, talking, and hearing in an office environment.

Why Choose Alsco Uniforms?

Join a company that values innovation, professional growth, and operational excellence. We're committed to providing the resources and support you need to succeed while making a meaningful impact on our operations.

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Compensation

Comprehensive Medical & Dental Benefits
Matched Registered Pension Plan
Employee Assistance Plan (EAP)

Alsco Uniforms is an equal opportunity employer. We are committed to employment equity and to maintaining a diverse, inclusive workplace. We welcome applications from all qualified candidates, including women, Indigenous peoples, members of visible minorities, and persons with disabilities, and consider applicants without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital or family status, genetic characteristics, or any other characteristic protected by applicable federal or provincial human rights legislation. Accommodation is available on request for candidates taking part in all aspects of the recruitment and selection process.

Pre-employment testing, including drug and alcohol screening, may be required.

Apply today to join our team.

Apply About employer

More about this job

Responsibilities

Handle inbound and outbound customer calls, resolve issues, process orders, support sales opportunities, and build customer relationships. Coordinate information and administrative tasks for the Service Department, maintain records and reports, arrange deliveries, and share customer feedback and competitive activity.

Requirements

Candidates should have customer service experience, strong professional telephone and communication skills, and proficiency with Microsoft Word, Excel, Outlook, and basic administrative tasks. They should be able to follow instructions, manage time, work collaboratively, perform basic math, and recognize colors, sizes, and product types.

Skills

Customer Service
Telephone Skills
Sales Support
Relationship Building
Verbal Communication
Written Communication
Microsoft Word
Microsoft Excel
Microsoft Outlook
Administrative Tasks
Time Management
Teamwork
Problem Resolution
Order Processing
Basic Math

Benefits

Medical Benefits
Dental Benefits
Matched Registered Pension Plan
Employee Assistance Plan
Competitive Compensation
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inbound Calls
Outbound Calls
Customer Follow-Up
Problem Resolution
Sales Support
Upselling
Order Processing
Call Logs
Customer Relationship Building
Customer Feedback
Competitive Activity
Microsoft Word
Microsoft Excel
Microsoft Outlook
Administrative Tasks
Welcome Packets
Renewals
Service Agreements
Daily Reports
Monthly Reports
Yearly Reports
Delivery Coordination
Industrial Laundry
Uniform Rental
Linen Rental

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