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Route Sales Representative

  • Edmonton, AB, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Classification

Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Job Summary

The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities including driving a daily route to deliver products to customers and return old back to facility. Performs other duties as required. Scheduled shifts are ten (10) hours per day, for four (4) days per week. Reports to the District Manager.

Essential Functions

  • Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
  • Actively participate in promotions and contests, training and audits.
  • Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
  • Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
  • Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
  • Handle and process customer payments. Keep route paperwork current.
  • Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
  • Monitor and report competitive activity. Keep service agreements current and renewed.
  • Return from route and off load soiled textiles in the receiving area of facility.
  • Accurately prepare route paperwork and follow check-in procedures.
  • Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

  • May work with and support other service personnel as required by supervision.

Qualifications

  • Have and maintain a valid drivers license.
  • Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
  • Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
  • Demonstrate excellent skills in customer service and route sales.
  • Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
  • Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

  • High School graduation or similar experience.

Travel Requirements

  • Daily, by delivery vehicle within a route.

Typical Environmental Conditions

  • Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
  • Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

  • Physical Demands - sitting, grasping, driving, stooping, climbing stairs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Compensation

  • $25.00 per hour pay to start, plus commission bonuses paid out based on the total revenue of the route worked.
  • Paid time off.
  • Health and Dental Insurance plan enrollment.
  • Registered Pension Plan enrollment with contribution matched by employer.

Alsco Uniforms is an Equal Employment Opportunity Employer.

Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.
More about this job

Responsibilities

The Route Sales Representative manages daily delivery routes, providing superior customer service through product delivery and the collection of soiled textiles. They are responsible for driving revenue growth via up-selling and cross-selling while maintaining strong customer relationships.

Requirements

Candidates must possess a valid driver's license with a clean driving record and at least one year of safe driving experience. A high school diploma or equivalent is required, along with the physical ability to lift up to 75 lbs.

Skills

  • Route Sales
  • Customer Service
  • Up-selling
  • Cross-selling
  • Safe Driving
  • Vehicle Inspection
  • Payment Processing
  • Inventory Management
  • Relationship Building
  • Time Management
  • Verbal Communication
  • Written Communication

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Registered pension plan with employer match

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Logistics
  • Customer Service & Support
  • Transportation
  • Consulting

Keywords

  • Route Sales
  • Textile Services
  • Industrial Laundry
  • Delivery Vehicle
  • Customer Retention
  • Product Mix
  • Service Agreements
  • Facilities Services
  • Logistics
  • Revenue Growth

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