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Alstom

Special Process Expert

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 9, 2026

Original job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future Role

This position offers the opportunity to shape safe, capable, and repeatable installation processes across Alstom’s wayside and onboard signalling projects. You will connect signalling design with site and vehicle realities, reduce installation risk, strengthen supplier and subcontractor capability, and ensure that special processes, tooling, controls, and competencies are ready to deliver quality installations in line with programme commitments.

As Special Process Expert, you will own the technical framework for assigned installation special processes across wayside and onboard signalling, from requirements and risk analysis through qualification, deployment, control, supplier and subcontractor support, technology transfer, and continuous improvement. You will act as a key technical reference while ensuring full compliance with the Alstom Quality System, EHS requirements, signalling installation rules, and applicable external standards.

We'll look to you for:

We value passion and attitude as well as experience. The following responsibilities will help you succeed and grow in this role:

Manage installation risk through Process FMEA and associated improvement action plans, and foster generic FMEAs for standard wayside and onboard signalling installation processes.
Define Design for Installation requirements and rules for the tooling, test equipment, access, handling, cabling, termination, mounting, and site or vehicle means needed to start installation.
Qualify the product/installation-process pair and the associated field means in line with the wayside or onboard signalling design.
Support Sourcing and Supplier Quality Development teams in qualifying and monitoring suppliers and subcontractors concerned by installation special processes, and contribute to their development.
Manage the evolution of quality-control processes dedicated to wayside and onboard signalling installation, including inspection and installation-record requirements.
Ensure deployment and validation of new installation processes in line with signalling product, site, vehicle, and project planning.
Issue and maintain relevant installation instructions, qualification records, control plans, and Quality System documents.
Manage technicians who may be assigned to the role, setting priorities and supporting their technical development across wayside and onboard activities.
Support transfer of technology for signalling installation special processes through documentation, validation of methods and means, and training of field teams, suppliers, and subcontractors.
Comply with Alstom EHS requirements, railway-site and vehicle-working rules, and applicable external standards.

All about you

Degree in installation, railway systems, signalling, electrical, electronics, mechanical, or a comparable engineering discipline, or equivalent relevant professional experience.
Five to eight years of experience in Installation, Field Operations, Signalling, Quality, Testing and Commissioning, or Supply Chain, involving wayside or onboard signalling equipment.
Demonstrated experience with installation special-process qualification, validation, control, and continuous improvement.
Practical knowledge of Process FMEA, risk-reduction action plans, control plans, capability assessment, root-cause analysis, and corrective actions.
Experience defining Design for Installation requirements and specifying, qualifying, or validating installation tooling, test equipment, methods, and field means.
Experience supporting supplier and subcontractor qualification, quality follow-up, audits, and development in collaboration with Sourcing and SQD teams.
Working knowledge of Quality Management Systems, controlled installation documentation, qualification records, and applicable railway signalling standards.
Experience deploying new installation processes in accordance with wayside and onboard product and project milestones.
Experience supporting technology transfer through installation documentation, validation of methods and means, training, and field handover.
Awareness of EHS obligations and the ability to apply Alstom, rail-site, depot, vehicle, and external safety and environmental standards.

Strong technical expertise in assigned installation special processes and their interactions with wayside and onboard signalling design, equipment, cabling, tooling, test equipment, access constraints, installers, and inspection methods.
Ability to analyse installation risks, define robust controls, interpret field data, and lead structured problem-solving and improvement actions.
Ability to translate signalling design intent into practical installation requirements, acceptance criteria, and qualification plans for wayside sites and onboard vehicles.
Strong organization, configuration control, prioritization, documentation, and follow-through, with close attention to detail.
Clear communication and influencing skills when working with Signalling Engineering, Installation, Field Operations, Quality, Sourcing, SQD, Testing and Commissioning, suppliers, subcontractors, and EHS stakeholders.
Ability to train and coach technicians, installers, supervisors, and supplier or subcontractor personnel on installation requirements, controls, and good practices.
Leadership capability to coordinate technical activities and manage technicians who may report to the role.
Collaborative, proactive working style with ownership from requirement definition through qualification, site or vehicle deployment, support, and improvement.
Fluent in English, with strong professional communication, facilitation, training, and presentation capability.
Availability to support wayside sites, depots, vehicles, suppliers, and subcontractors as required.

Recognized qualification or certification related to signalling installation, the assigned special process, quality, auditing, Lean, or Six Sigma.
Experience leading installation-process transfers between projects, sites, depots, vehicle platforms, suppliers, or subcontractors.
Knowledge of Alstom wayside and onboard signalling products, installation processes, Quality System requirements, and EHS standards.

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

Enjoy stability, challenges, and a long-term career free from boring daily routines.

Work with advanced wayside and onboard signalling installation methods, robust quality standards, and specialised field processes.

Collaborate with transverse teams and helpful colleagues.
Contribute to innovative projects shaping the future of mobility.
Utilise our flexible and inclusive working environment.
Steer your career in whatever direction you choose across functions and countries.
Benefit from our investment in your development, through award-winning learning programs.
Progress towards senior leadership or technical expert roles.
Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

Compensation

The expected compensation for this role is $80,000 – $105,000 CAD per year, plus benefits and eligibility for an annual performance bonus. Final compensation will be based on skills, experience, and internal equity.

Use of Artificial Intelligence in Hiring

We do not use artificial intelligence in the recruiting process for this role.

Interview Process & Candidate Communication

Candidates who participate in an interview for this role will be informed of the hiring decision within 45 days of their final interview date.

This job posting represents an existing vacancy.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

If you require accommodation during the hiring process, please email us at humanresources.accessibility@alstomgroup.com while referring to the job requisition number, job title and location you applied to.

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

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More about this job

Responsibilities

The Special Process Expert will own the technical framework for installation processes across wayside and onboard signalling projects, ensuring compliance with quality and safety standards. They will manage installation risks, define design requirements, and support the development of suppliers and subcontractors.

Requirements

Candidates must hold a degree in a relevant engineering discipline and possess five to eight years of experience in installation, signalling, or quality operations. Strong technical expertise in process qualification, risk management, and railway signalling standards is essential.

Skills

Process FMEA
Risk analysis
Quality management systems
Railway signalling
Installation process qualification
Root-cause analysis
Technical documentation
Supplier quality development
EHS compliance
Project management
Coaching
Tooling specification
Validation
Continuous improvement
Configuration control

Benefits

Life insurance
Medical insurance
Pension plan
Performance bonus
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Signalling
Wayside
Onboard
Process FMEA
Quality Management System
EHS
Railway Systems
Installation
Root-cause analysis
Supplier Quality
Tooling
Test Equipment
Lean
Six Sigma
Configuration Control
Field Operations
Commissioning
Supply Chain
Risk Reduction
Technology Transfer

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