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Added 10 mins ago
Shift Supervisor
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$41,100 to $43,160 CAD / year
Full-time
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Montreal, QC
We seek a passionate Train Operations Supervisor to ensure that train movements are operated on time, safely, efficiently and economically over the entire transit system consistent with our…
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Alstom

Train Operations Supervisor

Montreal, QC, Canada

Posting language: English
Posted: Sep 21, 2026

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Original job description

Req ID:530074

At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail. We're more than 85,000 people worldwide creating the industry's most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems.

More Than a Job: A Mission

We seek a passionate Train Operations Supervisor to ensure that train movements are operated on time, safely, efficiently and economically over the entire transit system consistent with our customer and Alstom mission of providing excellent Customer Service

Your Role, Your Impact

Ensure that all transportation and Customer Service activities are performed safely, promptly while providing a courteous service to clients in accordance with corporate policies, practices, government regulations, Canadian Rail Operating Rules and special instructions.
Coordinate, direct and supervise locomotive engineers and train operators through the application of a high level of technical and managerial skills related to Customer service delivery and the safe operation of trains and the provision of a quality service in accordance with the advertised train schedules;
Report all accidents, derailments or disruptions assuming the senior role coordinating all Bombardier Transportation and Equipment Maintenance activities with the host railway to minimize adverse effects to passengers while ensuring an expeditious return to normal operations. Investigate customer complaints, accidents, injuries, rule violations and other staff failures.
Monitor and undertake action to ensure performance of locomotive engineers and train operators on board trains;
Asses train reports for on-time performance and Interface regularly with host railways rail traffic control centers as well as host railway operating officers to ensure coordination and daily performance of train operations and to immediately respond and correct deviations to the operating plan;

What You Bring

A high school diploma or equivalent, combined with rail operations experience is required.
Railway operations experience is essential
Locomotive Engineer Certification with Rules Qualification and Canadian Rail Operating Rules (CROR) certification.
Cumulate minimum five (5) years of experience in the rail industry as either locomotive Engineer, Train Operator, Supervisor, Trainmaster; in addition you have relevant experience in train crew management
Bilingual in French and English, with the ability to work and communicate fully in French as the primary language of operations.
Proven leadership skills with the ability to coach, motivate, and develop frontline operational teams.
Proficiency with Microsoft Office and SAP.
Ability to work a rotating schedule, including early morning, afternoon, evening, and overnight shifts.
Able to commit to a fixed-term role through June 2027

How Success Is Measured

Maintaining a strong safety culture through consistent compliance with operational, regulatory, and safety standards.
Achieving on-time performance and service reliability targets across the network.
Effectively managing operational disruptions and restoring service quickly to minimize customer impact.

Alstom, A Great Place to Grow

Work with advanced technologies and contribute to strategic vision
Make a global impact from our offices in the Greater Montreal area
Advance your career through continuous learning and development

Knowledge of a language other than French is an asset to facilitate communication with our partners, suppliers, colleagues, and international clients. In Quebec, French remains the primary working language of our company.

Here, progress isn't always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.

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More about this job

Responsibilities

The Train Operations Supervisor ensures safe, efficient, and on-time train movements while coordinating with locomotive engineers and train operators. They are responsible for investigating operational incidents, managing service disruptions, and maintaining compliance with regulatory and safety standards.

Requirements

Candidates must have a high school diploma and at least five years of experience in the rail industry, including Locomotive Engineer certification. Proficiency in both French and English is required, along with strong leadership skills and the ability to work a rotating schedule.

Skills

Rail operations
Train crew management
Leadership
Coaching
Safety compliance
Incident investigation
Customer service
Microsoft Office
SAP
Communication
Bilingualism
Operational planning

Benefits

Continuous learning and development
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Rail transportation
Train operations
Locomotive engineer
CROR
Canadian Rail Operating Rules
Safety culture
Operational compliance
Incident management
Train crew management
SAP
Microsoft Office
Rotating schedule
Customer service
Rail traffic control
Infrastructure
Logistics
Transportation management

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