Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 22 mins ago
SG
Site Systems Administrator
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Must possess a valid Class 5 Driver’s Licence
Added 37 mins ago
R
Senior Consultant, Technical - SR&ED
Ryan
Mississauga, ON
- Full-time
Must have excellent organization and time management skills, strong communication skills, and willingness to learn and be a team player · Valid driver’s license required
Added 37 mins ago
P
Practice Director (Consulting) - Data Projects (Snowflake, Databricks, Redis) - Toronto
Propel
Toronto, ON
- Full-time
This is an opportunity for a Practice Director to take ownership of a growing data practice within a specialist technology consultancy. The role sits at the intersection of strategy and…
Added 37 mins ago
Specialist, Business Process (18-month temporary position)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 52 mins ago
S
Quality Engineering Specialist
Syntronic
Ottawa, ON
- Full-time
Develop and improve internal audit processes and support compliance with IPC-A-610, ISO 9001, and other applicable customer or industry requirements.
Added 1 hour ago
TG
IT Operations Specialist
TalentForce Group
Toronto, ON · North York, ON
- Full-time
…Infrastructure Lead to transition our IT operations from reactive support to proactive, automated, and AI-driven systems. In this role, you will take ownership of our internal network,…
Added 1 hour ago
GM
Sr. Calibration Specialist
General Motors
Markham, ON
- Full-time
· Lead or support technical reviews and peer reviews with Calibration Engineers, Software Strategists, and Calibration Technical Specialists.
Added 1 hour ago
S
Business Systems Analyst
SearchLabs
Markham, ON
- Full-time
technical support for new and existing applications: documenting processes and
Added 1 hour ago
C
Senior Data Integration Specialist
Co-operators
Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Burlington, ON · Montreal, QC · Quebec, QC · Regina, SK · Calgary, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 1 hour ago
UH
Technical Specialist
University Health Network
Toronto, ON
- Full-time
The Technical Specialist work closely with other Business Intelligence (BI) Analyst and Developer, Data Engineers, Clinical/SME teams and Other Epic Application Team, this position is…
Added 1 hour ago
B
Senior Vulnerability Management Analyst
BRP
Montreal, QC
- Full-time
We are looking for a Senior Vulnerability Management Specialist responsible for leading the identification, assessment, prioritization, reporting, and remediation oversight of cybersecurity…
Added 1 hour ago
D
servicenow developer
Dexian
Toronto, ON
- $85 to $105 CAD / hour
- Contract
Support CMDB health initiatives including completeness, correctness, compliance, and relationship integrity.
Added 1 hour ago
QT
Cyber Threat Intelligence Specialist
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $105,000 to $115,000 CAD / year
- Full-time
Working Model: Onsite - 5 days per week
Added 1 hour ago
AC
RQ11861 - Systems Administrator/Operations Support Specialist - Junior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
Systems Administrator/Operations Support Specialist
Added 1 hour ago
M
Sr. Specialist (Five 9)
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Sr. Specialist (Five 9) to help design, build, and optimize our enterprise contact center platforms that support critical healthcare operations. This hands-on…
Added 1 hour ago
AC
Change Management Specialist (Full time, 6 month contract)
Amplify Care
Kitchener, ON
- Full-time
The Change Management Specialist will play a key role in the successful implementation and adoption of digital health technologies. By applying a structured change management approach and…
Added 1 hour ago
MM
Manager, Regulatory & Government Affairs
Mitsubishi Motor Sales of Canada, Inc.
Mississauga, ON
- $105,000 to $115,000 CAD / year
- Full-time
…regulatory and government affairs at MMSCAN. The manager must ensure technical compliance with all required government safety, emission and industry regulations in Canada, including…
Added 1 hour ago
SN
Field Placement and Program Specialist
Six Nations Polytechnic
Brantford, ON
- Full-time
The Field Placement & Program Specialist is responsible for managing field placement processes, providing specialized academic and operational program support, and promoting student…
Added 1 hour ago
A
Ingénierie en Chef - Systèmes avion (train d’atterrissage, freins, air, carburant) / Chief Engineering - Aircraft Systems (Landing Gear, Brakes, Air, Fuel)
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Aider les équipes de support client et de production à définir les causes profondes et les solutions aux problèmes affectant ces domaines;
Added 2 hours ago
FO
Workday Student Reporting Specialist
Focus on WD
Canada
- Temporary
***************You must be based in Ontario or willing to relocate before starting the role · Candidates must have experience building reports specifically within Workday Student
Added 2 hours ago
CV
Marketing Coordinator
Canadian Venture Capital & Private Equity Association (CVCA)
Toronto, ON
- Full-time
It is a hybrid position based in Toronto, with the expectation of working in the office three days per week
Added 2 hours ago
IF
Software Developer Specialist (Software Development CL & SL)
Intact FC
Montreal, QC
- Full-time
Why Join Us? You will join a collaborative team where your technical expertise and leadership will directly contribute to the success of important projects. You will have the opportunity to…
Added 2 hours ago
M
Energy & GHG Management Specialist
Metrolinx
Canada
- Full-time
Our Environmental Management team is looking for an Energy & GHG Management Specialist to support with the development and implementation of the enterprise-wide energy and greenhouse gas…
Added 2 hours ago
E
Facilities Maintenance Specialist - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- Up to $55,000 CAD / year
- Full-time
…certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly…
Added 2 hours ago
ME
Work Management Specialist
Morson Edge (Canada)
Courtice, ON
- $75 to $82 CAD / hour
- Contract
The Tritium Removal Facility (TRF) at Darlington is looking for a Senior Technical Staff resource to improve work readiness and long-range planning. Working under TRF management, the…

ALT Consulting

System Support Specialist (AI and Automation)

Ottawa, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Experience: 3+ years of IT support, systems administration, or related experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

To learn more about our company visit https://www.altconsulting.com/

Location: Ottawa, Ontario

About the Opportunity

We're looking for a System Support Specialist who is passionate about technology, comfortable working with clients, and already using AI tools as part of their everyday work.

This isn't just a traditional IT support position. We're looking for someone who can solve technical problems, learn new systems quickly, and find better ways to get work done through AI, automation, and modern cloud technologies.

You'll work alongside our consulting and technical teams to support law firms across North America and help them get more value from their technology.

About ALT Consulting

ALT Consulting is a Canadian-based technology consulting and managed IT services firm with operations in Canada and the United States.

We specialize in helping law firms using Clio and Microsoft 365 improve how they work. We act as their technology department, providing ongoing IT support, cybersecurity, and strategic technology consulting.

Our work goes beyond keeping systems running. We help firms improve their operations by connecting software, automating processes, introducing AI, and making better use of the technology they already own.

We're actively embracing AI and automation in how we operate internally and deliver services to our clients. We're looking for people who share that mindset and want to help shape the next generation of technology services.

About the Role

As a System Support Specialist, you'll be responsible for supporting our clients' technology environments, resolving technical issues, and assisting with the implementation of new systems and solutions.

Your typical day may involve troubleshooting Microsoft 365, configuring devices, resolving client support requests, or assisting with a technology implementation.

You'll also spend time researching new technologies, evaluating AI tools, building automations, improving documentation, and finding ways to make our team and clients more effective.

We expect our team members to use AI as a regular part of their work, whether that's troubleshooting complex issues, writing scripts, conducting research, developing documentation, or exploring new solutions.

You'll have opportunities to collaborate with senior consultants, participate in client projects, and gain experience in cloud technologies, cybersecurity, legal technology, and AI-driven business improvements.

Responsibilities

Technical Support & Client Services

Provide technical support to clients across Microsoft 365, Windows, macOS, and cloud-based applications.
Troubleshoot hardware, software, networking, and user access issues.
Configure, deploy, and maintain computers, applications, and cloud services.
Support client onboarding, system migrations, and technology implementations.
Communicate clearly with clients and provide a positive support experience.

AI, Automation & Continuous Improvement

Use AI tools to accelerate troubleshooting, research, documentation, and technical problem-solving.
Identify repetitive tasks and opportunities to improve or automate existing processes.
Research, evaluate, and experiment with emerging AI tools and technologies.
Assist in developing scripts, workflows, automations, and AI-enabled solutions.
Help improve internal knowledge management and technical documentation.
Share discoveries and practical applications of new technologies with the team.
Apply appropriate security and confidentiality practices when working with AI.

Projects & Collaboration

Work with consultants and project managers to implement new client solutions.
Assist with Microsoft 365, cybersecurity, and legal technology projects.
Perform technical research, testing, configuration, and documentation.
Collaborate with teammates to resolve complex issues and develop practical solutions.
Participate in client meetings, technical assessments, and project updates as needed.

About You

We're looking for someone who is naturally curious, resourceful, and genuinely interested in technology.

AI fluency is particularly important to us.

You don't just know what ChatGPT is. You've spent meaningful time working with AI tools, understand their capabilities and limitations, and have developed your own ways of using them to solve problems.

You should be able to demonstrate:

Regular, hands-on experience with tools such as Claude, ChatGPT, Microsoft Copilot, or similar AI platforms.
Practical examples of using AI to solve technical problems, conduct research, write code or scripts, build workflows, or improve productivity.
An understanding of how to work effectively with AI, evaluate its outputs, and recognize when human verification is necessary.
An interest in experimenting with AI agents, automation platforms, and emerging technologies.
The ability to independently research unfamiliar technologies and turn what you learn into practical results.

You should also have:

Strong troubleshooting and technical problem-solving skills.
Experience supporting Windows computers and Microsoft 365 environments.
The ability to communicate professionally in English.
Strong written communication and documentation skills.
The ability to work independently and take ownership of problems.
A genuine interest in learning and continuously improving.
Patience and empathy when working with clients.
A valid driver's licence and access to transportation for occasional client visits.

A college diploma, university degree in an IT-related field, or equivalent practical experience is welcome. We place particular value on demonstrated ability, initiative, and a willingness to learn.

The Following Would Be An Asset

3+ years of IT support, systems administration, or related experience.
Microsoft 365 administration, Entra ID, Intune, Defender, and Exchange Online.
PowerShell, Python, APIs, or other scripting experience.
Experience with automation platforms such as Power Automate, n8n, Make, or Zapier.
Experience using AI coding assistants, building AI agents, or integrating AI into existing workflows.
Familiarity with Clio or other legal practice management applications.
Experience with endpoint management, cybersecurity, networking, and cloud infrastructure.
Experience working in an MSP or IT consulting environment.

Growth Opportunities

As you develop your skills, you'll have opportunities to take on greater responsibilities and specialize in areas such as cloud systems, cybersecurity, legal technology consulting, AI automation, or technology leadership.

We value people who take initiative, challenge existing ways of working, and bring new ideas to the team.

How to Apply

We'd love to learn about your technical experience, but we're especially interested in how you're already using AI.

When applying, tell us about one or two practical ways you've used AI tools to solve a problem, improve a process, build something, or make your work more effective. Include which tools you used and what you accomplished.

Apply through our website:

https://www.altconsulting.ca/system-support-specialist-ottawa-on

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide technical support to clients using Microsoft 365, Windows, macOS, and cloud applications, including troubleshooting issues, configuring devices and services, and assisting with onboarding and implementations. Use AI and automation to improve troubleshooting, research, documentation, and workflows while collaborating on client projects and sharing practical technology improvements with the team.

Requirements

Candidates should have hands-on experience using AI tools, strong technical troubleshooting skills, experience supporting Windows and Microsoft 365, and professional English communication and documentation skills. The role also calls for independence, curiosity, client empathy, and a valid driver's licence with transportation; an IT-related diploma or degree or equivalent practical experience is welcome.

Skills

Technical Support
Troubleshooting
Microsoft 365
Windows
macOS
Artificial Intelligence
Automation
Client Communication
Technical Documentation
PowerShell
Python
Scripting
Cloud Technologies
Cybersecurity
Microsoft Entra ID
Intune

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Windows
macOS
Clio
ChatGPT
Claude
Microsoft Copilot
Entra ID
Intune
Microsoft Defender
Exchange Online
PowerShell
Python
APIs
Power Automate
n8n
Make
Zapier
AI Agents
Artificial Intelligence
Automation
Cloud Infrastructure
Cybersecurity
Endpoint Management
Networking
Legal Technology
Managed IT Services
System Migrations
Technical Documentation
Workflow Development

Report this job

Work requirements

Jobs in Canada