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Added 8 mins ago
PA
Specialist, Training and Content
Porter Airlines Inc.
Toronto, ON
- Full-time
As a Specialist, Training & Content, you will play an important role in helping our Customer Support team build the knowledge, skills and confidence needed to deliver exceptional service to…
Added 53 mins ago
AC
Spécialiste Du Soutien Logistique /Logistics Support Specialist (Areospace)
Aston Carter
Longueuil, QC
- $38.5 to $45 CAD / hour
- Contract
We are seeking a detail-oriented and proactive Logistics Specialist to support the movement of engines and related components within a designated engine market. This role is responsible for…
Added 1 hour ago
SD
Associate, Salaried Part Time Day
Shoppers Drug Mart
Mississauga, ON
- Part-time
…frequent contact will likely be with your District Manager and your Pharmacy Operations Specialist, both of whom are dedicated to helping your business success and career…
Added 2 hours ago
MG
Drug Access Facilitator
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the Clinical Manager, Pharmacy, the Drug Access Facilitator facilitates, coordinates and evaluates the available programs and resources to access medication reimbursement…
Added 2 hours ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
Charlottetown, PE
- Full-time
We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth…
Added 3 hours ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
Charlottetown, PE
- Full-time
We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth…
Added 3 hours ago
VG
Accounts Payable Specialist
Vantage Group
Canada
- $59,000 to $75,000 CAD / year
- Full-time
Vantage Group is a global leader in airport and transportation investment, development, management, and advisor services. Since 1994, Vantage's corporate and network-wide team has managed…
Added 4 hours ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Ottawa, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 4 hours ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Arnprior, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 5 hours ago
NS
Locum Consultant in Orthopaedic Surgery
NHS Scotland
Saskatoon, SK
- Full-time
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job…
Added 5 hours ago
D
IT Field Operations- Support Specialist / Spécialise soutien aux operátions TI sur site
dormakaba
Montreal, QC
- Full-time
dormakaba is seeking an IT Field Operations- Support Specialist based in Montreal. The IT Support Specialist is a results-driven technology professional responsible for delivering…
Added 5 hours ago
R
Insurance Advisor - Life, Health & Wealth
RBC
Charlottetown, PE
- Full-time
We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth…
Added 5 hours ago
R
Insurance Advisor - Life, Health & Wealth
RBC
NS · Halifax, NS · Truro, NS
- Full-time
We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth…
Added 5 hours ago
AC
Specialist, Commissioning
AVI-SPL Canada
Markham, ON
- Full-time
This role is responsible for the final testing and commissioning of complex Audio-Visual systems during and post build. This position will also provide technical/management leadership on…
Added 5 hours ago
RH
IT Systems and Compliance Specialist - Contract - On Site
Robert Half
Mississauga, ON
- $40 to $55 CAD / hour
- Contract
Strong technical aptitude with the ability to quickly learn and troubleshoot new systems, platforms, and tools.
Added 5 hours ago
HS
Henry Schein Products Specialist
Henry Schein Canada
Calgary, AB
- Full-time
Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology
Added 6 hours ago
C
Mental Health, Court Support Worker
Cota
Toronto, ON
- Part-time
Mental Health Court Support Program is comprised of four Court Support Workers and one Peer Support Specialist.
Added 6 hours ago
Payroll & Benefits Specialist
Canada Diagnostic Centres
Calgary, AB
We are looking for a detail-oriented and service-focused Payroll & Benefits Specialist to join our growing team. You will be responsible for accurate and timely administration of payroll…
Added 6 hours ago
A
Spécialiste Qualité - Electronics Quality Control Specialist
Actalent
Brossard, QC
- $30 to $45 CAD / hour
- Contract
Execute quality control activities in accordance with established corporate procedures, contractual requirements, and applicable regulatory standards.
Added 6 hours ago
IT Support Specialist
Charger Logistics Inc
Brampton, ON
We're hiring an IT (Helpdesk) Support Specialist to be the first point of contact for technology issues across our offices, terminals and remote staff. You'll resolve hardware, software,…
Added 6 hours ago
CD
Payroll & Benefits Specialist
Canada Diagnostic Centres
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We are looking for a detail-oriented and service-focused Payroll & Benefits Specialist to join our growing team. You will be responsible for accurate and timely administration of payroll…
Added 6 hours ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
NS · Halifax, NS · Truro, NS · CAPE BRETON, Nova Scotia
- Full-time
We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth…
Added 7 hours ago
RE
2629 Senior Procurement Specialist
RedBranch Executive Search & Recruitment
Toronto, ON · Etobicoke, ON
- $95,000 to $110,000 CAD / year
- Full-time
We are seeking an experienced and confident Senior Procurement Specialist to take ownership and delivery of the procurement activities for our national healthcare client.
Added 7 hours ago
CL
IT Support Specialist
Charger Logistics Inc.
Brampton, ON
- Full-time
We're hiring an IT (Helpdesk) Support Specialist to be the first point of contact for technology issues across our offices, terminals and remote staff. You'll resolve hardware, software,…
Added 7 hours ago
Customs Specialist
Domtar Products
Montreal, QC
…functions of the organization to ensure that Domtar’s operations and processes are aligned with our policies and procedures and the effectiveness of our Trade Compliance Program (import,…

ALT Technical

System Support Specialist

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 28, 2026
Experience: 1-2 year of related work experience
Posting language: English
Posted: Aug 4, 2026

Original job description

Careers

System Support Specialist

ALT Technical is looking to fill a full-time position for a Systems Support Specialist for our Ottawa Office.

Apply Now

Location

Ottawa, Ontario

Working Time

Full Time

Level

Intermediate

CareersApply Now

Overview

As a System Support Specialist you would be responsible for ensuring the smooth operation of an organization's computer systems and networks. This role involves troubleshooting hardware and software issues, providing technical assistance to end-users, implementing system upgrades and patches, and maintaining documentation. System Support Specialists play a critical role in maintaining the efficiency and reliability of IT infrastructure, contributing to the overall success of the organization.

Responsibilities

Respond to monitoring alerts and customer initiated tickets
Troubleshoot and find resolutions to complex technical problems
Escalate all Critical/High issues to designate support team within SLA guidelines
Document, track and monitor the problem to ensure timely resolution
Demonstrate an excellent Customer Service Skills and Attitude
Provide reliable technical support
Monitor internal platforms utilizing monitoring tools
Strictly manage assigned schedules such as maintenance window
Consistently access and read all NOC communications including shift email, incident tickets, installation information and technical documentation to keep updated on operational activities
Ensure all test environments and production servers are operational within the specifications set forth by the owner department and/or service level agreement
Consistently follow documented procedures and guidelines related to monitoring systems and platforms
Understand how systems and platforms operate and interact
Interface with users, other teams and service providers to resolve problems, perform day to day operational tasks
Maintain equipment inventory records and infrastructure topology documentation
Occasionally required to perform shift work and/or may be required for on-call coverage and/or after-hours support

Qualifications

Good knowledge with Networking equipment (configuration, troubleshooting, maintenance)
Knowledge of Windows systems
Self-motivated, proactive, able to work under stressful conditions Ability to multitask and prioritize
Good communication skills (English) and capacity to work in a team environment

Considered an Asset

1-2 year of related work experience
Knowledge of Windows Server technologies
Experience with database systems

Please include a cover letter with your resume

Apply Now

Business IT Support

Infrastructure IT Support
CyberSecurity
Managed Network
Managed Communications
Managed IT Services

Expertise

Linux Consulting
Apple and Mac Consulting
Custom Application Development
Database Development

Cloud Hosting

Public Cloud Hosting
Private Hosting Servers
Secure Offsite Storage
Hosting Services

Company

Contact
Locations
About Us
Careers

Infrastructure IT Support

CyberSecurity

Managed Network

Managed Communications

Managed IT Services

Linux Consulting

Apple and Mac Consulting

Custom Application Development

Database Development

Public Cloud Hosting

Private Hosting Servers

Secure Offsite Storage

Hosting Services

Contact

Locations

About Us

Careers

Apply About employer

More about this job

Responsibilities

Monitor systems and respond to alerts and support tickets, troubleshoot technical issues, and escalate critical incidents within service-level agreement guidelines. Maintain operational systems, follow documented procedures, support users and service providers, and keep equipment and infrastructure documentation up to date.

Requirements

Candidates should have knowledge of networking equipment and Windows systems, along with strong communication and teamwork skills. The role also requires self-motivation, proactive problem-solving, and the ability to multitask and work under pressure; Windows Server, database experience, and 1–2 years of related experience are considered assets.

Skills

Networking Equipment Configuration
Networking Troubleshooting
Windows Systems
Technical Support
Hardware Troubleshooting
Software Troubleshooting
Incident Management
Monitoring Tools
Customer Service
Problem Resolution
Documentation
Windows Server Technologies
Database Systems
Communication
Multitasking
Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Networking Equipment
Network Configuration
Network Troubleshooting
Windows Systems
Windows Server
Database Systems
Hardware Troubleshooting
Software Troubleshooting
Technical Support
Monitoring Tools
Monitoring Alerts
Incident Tickets
Incident Management
Service-Level Agreements
System Upgrades
Security Patches
Production Servers
Test Environments
IT Infrastructure
Infrastructure Topology
Equipment Inventory
Maintenance Windows
On-Call Support
After-Hours Support
Customer Service
Technical Documentation

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