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AltaLink

Control Centre Operator

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Title: Control Centre Operator (2 positions)

Date Posted: October 6, 2026

Closing Date: October 19, 2026

Job Type: Full-time Permanent

Category: Internal/External Opportunities

Location: Calgary

Powering a bright future starts with you!

At AltaLink, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive, collaborative and high performing and we value personal accountability. Our people are empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day. We embrace the unique identities, experiences and perspectives of our workforce, reflecting the communities where we operate. Everyone at AltaLink can expect to work in a safe, respectful environment where trust and commitment are at the core of how we operate.

Oh, and, what do we do?

We power Alberta! Our transmission lines deliver electricity to millions of Albertans 24 hours a day, seven days a week. When you're on our team, you're supporting Alberta's homes, farms, businesses and industries by providing the safe, reliable and affordable electricity they rely on. Whether working in the field or in the office, every AltaLinker contributes to keeping the lights on. Want to join our team? We're excited to share that we are hiring two full-time operators to join the team.

Job Description:

Our Control Centre team manages and operates AltaLink's transmission wire facilities in real-time, 24 hours per day. Assets include over 13,000 kilometers of transmission lines and 300 substations. As an AltaLink Control Centre Operator, you play a key role in overseeing the safe and reliable transmission of electricity for our customers and will report to the Manager, ACC Real Time within the System Operation - ACC Real Time Team. The successful candidates must also be able to work a rotating 12-hour shift.

Responsibilities:

Operating the system in accordance with AltaLink's Transmission Operating Procedures, Alberta Reliability Standards (ARS) and North American Electrical Reliability Council (NERC) Operating policies
Monitoring adequate voltage and element loading and implementing preventative and corrective action to minimize the number of violations
Assessing impact of and implementing the corrective actions required to restore the system to a stable state of minimum risk
Preparing and safely carrying out planned and emergency switching procedures on the power system
Provide information concerning the state of the system by logging events, including changes to system components and configuration, and recording disturbances and trouble
Compile information and prepare reports for the purposes of documentation updates, compliance evidence, incident investigations, business justifications, customer, and operating metrics, etc
Assist the ACC Training Specialist with the implementation of the Operator Training Program by providing technical expertise and mentorship
Participate in user acceptance testing for ACC tools and technology to provide SME expertise and feedback. Also provide SME expertise to the broader organization as required
Interact with internal business partners and external customers and utility partners to promote collaboration, positive relationships, and excellent customer service
Participate in continuous improvement activities and other duties as assigned
Demonstrate key behaviors and meet identified expectations outlined in our four cultural pillars: one team, continuous improvement, customer focus and personal accountability

Requirements

Qualifications:

Minimum requirement of Electrical Engineering Technology Diploma, Power System Electrician or Journeyman Power Lineman or equivalent related utility experience
Will be required to attain and maintain NERC certification as a Transmission Operator
Proven ability/experience in the above noted responsibilities
Proficient with Microsoft Office (i.e. Outlook, PowerPoint, Word, Excel, Teams)
Knowledge and experience in electricity transmission systems an asset
SAP or Oracle experience an asset
Communication skills, both verbal and written, that facilitate collaboration, cooperation, and strong performance
Effective communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes
Analytical and logical reasoning
Ability to work independently, perform multiple tasks, and adapt to fluctuating workload demands in a dynamic and fast paced environment
Motivation, including willingness to learn through formal and informal on-the-job training and seek continuous improvement
Ability to work a rotating 12-hour shift and occasional overtime as required, such as during system emergencies
Valid Driver's License as some travel may be required
Proven track record of good attendance and performance
Must meet applicable testing requirements

Notes:

Internal employees must submit their resume internally via https://referrals.workable.com/altalink/jobs/ . By doing so, it helps ensure that your application receives appropriate internal consideration.

External candidates must submit their application via Workable externally at AltaLink - Current Openings (workable.com).

AltaLink employees should be aware that we may contact your manager during the selection process.  Some positions may require job specific assessments, regular criminal record checks, additional AltaLink training, medical assessments, annual drivers abstract, and drug tests.  Please contact the Hiring Manager or Recruiter for further clarification if required.

We thank all candidates for their interest in a career with AltaLink. Due to the high volume of applications, we will only be contacting candidates being considered for an interview. We sincerely appreciate all interest and invite all candidates to follow us on LinkedIn, Facebook and/or X.

In proceeding with your application, you will be required to submit personal information to AltaLink through our applicant tracking service provider and this information will be accessible to AltaLink personnel involved in AltaLink's hiring processes.  AltaLink also relies on third parties to assist in the hiring process and your information may be provided to them for this purpose. In the application process, AltaLink will require you to provide consent to the collection, use, and storage of your personal information for these purposes.

At AltaLink, we celebrate diversity and inclusion. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment regardless of race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, family status, source of income, sexual orientation or any other category protected by applicable provincial or federal law.

Benefits

Extended Healthcare Plan (Medical, Disability, Dental & Vision)
Spending Accounts
Competitive Compensation and Bonus Plan
Defined Contribution Pension Plan and Group RRSP
Group Life Insurance
Employee Assistance Program
Vacation, Earned Time off, Birthdays Off Work and 13 Recognized Holidays
Tuition Reimbursement
Social Club
Onsite Parking and Onsite Gym
Wellness Programs
Relocation support may be considered for eligible positions and will be assessed on a case-by-case basis

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More about this job

Responsibilities

Operate and monitor AltaLink’s transmission system in real time, maintaining safe and reliable service through system assessments, corrective actions, and planned or emergency switching. Document system events, prepare reports, support operator training and tool testing, and collaborate with internal teams, customers, and utility partners.

Requirements

Applicants need an Electrical Engineering Technology diploma, Power System Electrician or Journeyman Power Lineman qualification, or equivalent related utility experience, and must attain and maintain NERC Transmission Operator certification. They should have relevant operating experience, Microsoft Office proficiency, strong communication and analytical skills, a valid driver’s license, and the ability to work rotating 12-hour shifts and occasional overtime.

Skills

Power System Monitoring
Voltage and Element Loading Management
Corrective Action Planning
Switching Procedures
Incident Logging and Reporting
NERC Certification
Alberta Reliability Standards
Microsoft Office
SAP or Oracle
Analytical Reasoning
Written and Verbal Communication
Customer Service
Collaboration
Training and Mentorship
Continuous Improvement

Benefits

Extended Healthcare Plan (Medical, Disability, Dental, and Vision)
Spending Accounts
Competitive Compensation and Bonus Plan
Group Life Insurance
Employee Assistance Program
Vacation
Earned Time Off
Birthday Leave
13 Recognized Holidays
Tuition Reimbursement
Social Club
Onsite Parking
Onsite Gym
Wellness Programs
Relocation Support May Be Considered

Visa sponsorship

Not detected in the job text

Keywords

Control Centre
Transmission Lines
Substations
Electricity Transmission
Alberta Reliability Standards
NERC
Voltage Monitoring
Element Loading
Preventative Action
Corrective Action
Power System Switching
Emergency Switching
System Stability
Incident Investigation
Compliance Evidence
Operator Training Program
User Acceptance Testing
Microsoft Office
Outlook
PowerPoint
Word
Excel
Microsoft Teams
SAP
Oracle
Rotating 12-Hour Shifts
Utility Operations

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