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AltaLink

Project Manager - Customer Projects

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 18, 2026
Experience: Minimum of 4 years of proven project management experience with ability/experience in the above noted responsibilities;
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Title: Project Manager - Customer Projects

Job Level: PMG C

Date Posted: October 5, 2026

Closing Date: October 18, 2026

Job Type: Full-time Permanent

Category: Internal/External Opportunities

Location: Calgary

Powering a bright future starts with you!

At AltaLink, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive, collaborative and high performing and we value personal accountability. Our people are empowered to continuously improve, deliver outstanding customer service, and make a meaningful impact every day. We embrace the unique identities, experiences and perspectives of our workforce, reflecting the communities where we operate. Everyone at AltaLink can expect to work in a safe, respectful environment where trust and commitment are at the core of how we operate.

Oh, and, what do we do?

We power Alberta! Our transmission lines deliver electricity to millions of Albertans 24 hours a day, seven days a week. When you're on our team, you're supporting Alberta's homes, farms, businesses and industries by providing the safe, reliable and affordable electricity they rely on. Whether working in the field or in the office, every AltaLinker contributes to keeping the lights on. Want to join our team? We're excited to share that we are hiring a Project Manager.

Job Description:

AltaLink's Operations - Project Development team is actively seeking a Project Manager to lead, manage and develop customer projects from initial requests through permitting with the Alberta Utilities Commission (AUC). This team is at the forefront of the Alberta economy, working with the AESO, Distribution Facility Owners, Industrial Partners, Pipeline Owners, Data Centres, Generation Customers (Gas, Wind and Solar), Emerging Technologies such as Battery Energy Storage, and AltaLink Asset Management to grow Alberta's economy.

As a Project Development Project Manager you will lead a project team including both internal and external experts encompassing all aspects of AltaLink's business: Customer Service, Engineering, Siting, Land, Environment, Consultation and Communication, Operations, Asset Management, and Regulatory. In addition, a Project Development Project Manager is an essential component of AltaLink's Customer Service strategy and is a key interface with Connecting Customers and the AESO.

The successful candidate will be responsible and accountable for the development of Customer Projects; this will include: working closely with internal and external Customers to define project requirements (scope, schedule, etc.), leading the internal Project Team to define the project scope, budget and schedule, developing and delivering key project deliverables to the AESO and internal and external Customers (Connection Proposal, Service Proposal, and Facility Application), and providing exceptional Customer Service to all internal business partners and external Customers.

This position will be of interest to anyone interested in joining a fast-paced, dynamic team, who is looking for the challenge of leading projects for a vast array of diverse Customers while developing an exceptional Customer Service skillset.

This is a full-time position, based out of the Calgary office, and will report to the Manager, Project Development within the Projects group.

Responsibilities:

Effectively lead projects within a matrix organization from concept to AUC decision; this includes: building, managing and leading project teams;
Represent AltaLink with the AESO and Customers, providing exceptional customer service to both, exceeding their high expectations, and consistently meeting required project deliverables;
Manage overall project cost, compliance, quality, scope, and schedule to meet project objectives;
Identify project risks and develop and implement mitigation strategies;
Deliver required project documentation: connection proposals, service proposals, and facility applications;
Lead the project through the AUC permitting process, including responding to Information Requests and assisting through any Regulatory proceedings;
Effectively and accurately report project status, costs, schedule, changes, and risks to the AESO, Customers, and AltaLink Management;
Manage AltaLink's identity with the AESO, Customers, and Stakeholders including any Public impacted by the project;
Lead and manage external consultants and contractors responsible for the design, engineering, and estimate development activities;
Effectively and efficiently transition projects from the Development Team to the Delivery Team; and
Demonstrate key behaviors and meet identified expectations outlined in our four cultural pillars - one team, continuous improvement, customer focus and personal accountability

Requirements

Qualifications:

Bachelor's degree in engineering;
Qualifies for registration as a Professional Engineer with the Association of Engineers & Geoscientists of Alberta (APEGA);
Minimum of 4 years of proven project management experience with ability/experience in the above noted responsibilities;
Experience building, managing and leading multi-disciplined teams in a matrix organization;
Experience leading and managing EPC contractors and external consultants;
A strong commitment to integrity, teamwork and safety;
An active facilitator and problem-solver, with a high-degree of flexibility and proven diplomacy and negotiation skills with all levels of an organization;
A Customer Service mindset that is proactive in exceeding internal and external Customer needs and expectations;
Strong inter-personal skills to interface with team members and customers to promote positive customer outcomes and the ability to develop and maintain working relationships with internal and external business partners and Customers;
Strong written and verbal communication skills are essential;
Comfortable working in a dynamic environment, with conflicting priorities; strong time management skills are essential;
Some site travel will be required, and a driver's license is required; and
Proven track record of good attendance and performance

Notes:

Internal candidates must submit their resume internally via https://referrals.workable.com/altalink/jobs/

External candidates must submit their application via Workable externally at AltaLink - Current Openings (workable.com).

AltaLink employees should be aware that we may contact your manager during the selection process. Some positions may require job specific assessments, regular criminal record checks, additional AltaLink training, medical assessments, annual drivers abstract, and drug tests. Please contact the Hiring Manager or Recruiter for further clarification if required.

We thank all candidates for their interest in a career with AltaLink. Due to the high volume of applications, we will only be contacting candidates being considered for an interview. We sincerely appreciate all interest and invite all candidates to follow us on LinkedIn, Facebook and/or X.

In proceeding with your application, you will be required to submit personal information to AltaLink through our applicant tracking service provider and this information will be accessible to AltaLink personnel involved in AltaLink's hiring processes. AltaLink also relies on third parties to assist in the hiring process and your information may be provided to them for this purpose. In the application process, AltaLink will require you to provide consent to the collection, use, and storage of your personal information for these purposes.

At AltaLink, we celebrate diversity and inclusion. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment regardless of race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, family status, source of income, sexual orientation or any other category protected by applicable provincial or federal law.

Benefits

Extended Healthcare Plan (Medical, Disability, Dental & Vision)
Spending Accounts
Competitive Compensation and Bonus Plan
Defined Contribution Pension Plan and Group RRSP
Group Life Insurance
Employee Assistance Program
Vacation, Earned Time off, Birthdays Off Work and 13 Recognized Holidays
Tuition Reimbursement
Social Club
Onsite Parking and Onsite Gym
Wellness Programs
Relocation support may be considered for eligible positions and will be assessed on a case-by-case basis

Apply About employer

More about this job

Responsibilities

Lead customer projects from initial requirements through Alberta Utilities Commission permitting, managing project teams, scope, budgets, schedules, risks, quality, and compliance. Represent AltaLink with customers and the AESO, deliver required project proposals and applications, manage consultants and contractors, and transition projects to the delivery team.

Requirements

Requires a bachelor's degree in engineering, eligibility for registration as a Professional Engineer with APEGA, and at least four years of project management experience. Candidates should have experience leading multidisciplinary teams and EPC contractors, strong customer service, communication, negotiation, and time-management skills, and a valid driver's license.

Skills

Project Management
Customer Service
Project Development
Matrix Team Leadership
Budget Management
Schedule Management
Risk Management
Scope Management
Regulatory Permitting
Stakeholder Management
Contractor Management
Consultant Management
Written Communication
Verbal Communication
Negotiation
Problem-Solving

Benefits

Extended Healthcare Plan
Spending Accounts
Competitive Compensation And Bonus Plan
Group RRSP
Group Life Insurance
Employee Assistance Program
Vacation
Earned Time Off
Birthday Off
13 Recognized Holidays
Tuition Reimbursement
Social Club
Onsite Parking
Onsite Gym
Wellness Programs
Relocation Support

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Customer Projects
Project Development
Alberta Utilities Commission
AESO
Transmission
Electricity
Engineering
Professional Engineer
APEGA
Matrix Organization
Multidisciplinary Teams
EPC Contractors
External Consultants
Customer Service
Project Scope
Project Budget
Project Schedule
Risk Mitigation
Regulatory Proceedings
Connection Proposal
Service Proposal
Facility Application
Stakeholder Management
Consultation
Land
Environment
Asset Management
Battery Energy Storage
Generation

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