Facilities Associate - Team Lead

Altea is Canada’s premier fitness and wellness destination. Multiple boutique studios, modern recovery, and lifestyle amenities, all under one roof, for one membership. We bring together the quality of a standalone boutique with the breadth of a full service club, and we deliver an experience that members build their week around. We are the membership members actually use. Everything we do is designed to deliver a premium member experience.

Cleanliness at Altea is part of the member experience. The Facilities Lead, leads a small team of Facilities Associates, sets the pace on the floor, and takes personal ownership of a facility that looks and feels exactly the way a premium club should.

If you take genuine pride in a space that is spotless, well organized, and consistently excellent, and you make the people around you better, this role is for you.

WHAT YOU'LL DO \

• Lead the Team on Shift. You set the standard on the floor and your team follows. You assign tasks, check work, give feedback in the moment, and make sure no area slips on your shift. 

• Own the Cleanliness Standard. Changerooms, washrooms, fitness floor, studios, recovery areas, and common spaces. You hold every area to the Altea standard and you address gaps before a member notices them. 

• Manage Linen and Supplies. You track towel deliveries, monitor supply levels, maintain SDS binder records, and ensure chemicals are stored and labelled correctly. 

• Communicate and Report. Maintenance issues, safety concerns, facility needs. You surface what needs attention and close the loop with the Club General Manager. 

WHO YOU ARE

You are here to lead a team that delivers a premium facility experience, every shift, every area.

• You lead by doing. Your team sees you holding the same standard you expect from them. 

• You take pride in the details and you are consistent. A smudge on a mirror, a changeroom that needs attention. You notice it because you care. The standard doesn't change based on how busy the club is or how late the shift runs. 

• You are reliable. Your team and the club count on you. You show up prepared and finish what you start. 

WHAT WE'RE LOOKING FOR

• 2+ years of experience in a custodial, janitorial, or facilities cleaning role,  premium environment is an asset 

• Experience leading or directing a small team is an asset 

• Strong working knowledge of cleaning methods, WHMIS, sanitation standards, and commercial equipment 

• Reliable, punctual, and takes genuine ownership of the quality of the shift 

• Valid Standard First Aid and CPR-C, maintained annually 

• Criminal Background Check required prior to commencement 

WHAT YOU'LL EARN

This role is compensated at a level that reflects the standard we hold and the calibre of person we are looking for. All rates of pay are confidential. You will receive group health benefits, a complimentary Altea membership, a Plus One membership, and career defining growth and development opportunities within a rapidly expanding Canadian brand.

SUCCESS LOOKS LIKE

The facility is consistently clean, your team is consistent in how they show up, and every area of the club holds its standard on the shifts you are not there for, because of the culture you built on the ones you were.

We are an equal opportunity employer and believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offences, disability, or any other legally protected factors. Accommodations are available upon request. 

AI Disclosure: To support our hiring process, artificial intelligence based tools may be used to assist with screening and assessment activities, alongside human review. 

We thank you for your interest; however, only candidates selected for an interview will be contacted.