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Added 21 mins ago
R
Plumbing Associate, Part-Time
RONA
Ancaster, ON
- Part-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 21 mins ago
GA
Client Advisor (FT), AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
As an associate with Giorgio Armani Canada Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents…
Added 21 mins ago
MH
Sales Associate | St Laurent | Part Time | $20 per hour
Michael Hill
Ottawa, ON
- Part-time
Be part of the moments that matter at Michael Hill St-Laurent as a Part-Time Sales Associate, delivering exceptional customer experiences and driving sales through meaningful connections.…
Added 21 mins ago
W
Warehouse Associate
Wesco
Brockville, ON
- Full-time
When you join Wesco, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. With our best-in-class product and…
Added 36 mins ago
L
Assistant Branch Manager - Office 1714
LendDirect
Medicine Hat, AB
- Full-time
…provincial average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge,…
Added 36 mins ago
AF
Assistant Branch Manager - Office 1714
Attain Finance
Medicine Hat, AB
- Full-time
…provincial average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge,…
Added 50 mins ago
TS
Store Associate
The Salvation Army in Canada
Stoney Creek, NB
- Part-time
Alternative combination of education and Experience may be considered.
Added 1 hour ago
C
Associate Financial Advisor
CIBC
Peterborough, ON · Peterboro-Monaghan&Lansdowne
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 1 hour ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Waterloo, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 1 hour ago
D
CST Associate- November 2026
Dialectica
Montreal, QC
- Full-time
The Client Service Team is the revenue epicentre of our business. As an Associate in the CST, you will need to think quickly and critically, conduct high-level research into industries and…
Added 2 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
London, ON · Stoney Creek Thrift Store
- Part-time
Alternative combination of education and Experience may be considered.
Added 2 hours ago
M
Part-Time Front Desk Associate - Park Royal, West Vancouver
Myo
Vancouver, BC
- Part-time
We are looking to hire a Part-Time Front Desk Associate at Myo - Park Royal.
Added 2 hours ago
C
Associate Financial Advisor
CIBC
Beaverton, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 2 hours ago
B
Personal Banking Associate, Winter 2027 (Co-op/Internship), Saint-Georges-de-Beauce - 4 months
BMO
Saint-Georges, QC
- Full-time
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles…
Added 2 hours ago
B
Personal Banking Associate, Winter 2027 (Co-op/Internship), Victoriaville - 4 months
BMO
Victoriaville, QC
- Full-time
Chercher des façons de prendre part à l’amélioration continue de l’expérience client globale.
Added 2 hours ago
Senior Operations Associate
The Canada Life Assurance Company
London, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 2 hours ago
M
Part-Time Front Desk Associate - Park Royal, West Vancouver
Myo
Vancouver, BC
- $19 to $22 CAD / hour
- Part-time
We are looking to hire a Part-Time Front Desk Associate at Myo - Park Royal.
Added 3 hours ago
SA
Restaurant General Manager
SSP America
Calgary, AB
- Full-time
Oversee Front and Back of House Operations: Supervise, manage, and evaluate Team Member performance, providing feedback and ensuring task completion.
Added 3 hours ago
TL
Legal Counsel
Toronto Lawyers Association
Toronto, ON
- Full-time
…collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise…
Added 3 hours ago
AT
CXA Retail Concierge / Cashier, Islington
Atlas Tools & Machinery
Toronto, ON
- $19.25 to $21 CAD / hour
- Full-time
As a Customer Experience Associate - Retail Concierge, your role is pivotal in creating a welcoming and seamless shopping experience for our customers. Reporting to the Customer Experience…
Added 3 hours ago
C
Associate Financial Advisor
CIBC
Brantford, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 4 hours ago
W
Community Associate, 1110 King St W (Toronto)
WeWork
Toronto, ON
- Full-time
Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
Added 4 hours ago
Seasonal Retail Sales Associate, Londonderry Mall
Bell
Edmonton, AB
Full benefits package and paid vacation for full-time and part-time employees
Added 4 hours ago
A
Member Engagement Associate (Part-Time)
Altea
Ottawa, ON
- Part-time
The Member Engagement Associate is the first person a member sees when they walk through the door, and that moment shapes the entire experience that follows. You are the face of the club on…
Added 4 hours ago
PC
PwC Private, Senior Associate Bilingual (EN/FR)
PwC Canada
Quebec, QC
- Full-time
…to help improve their operational efficiency and to free up time that can be spent focusing on business strategy. You’ll have the opportunity to experience the entire business life cycle of…

Altea

Member Engagement Associate (Part-Time)

Ottawa, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 1, 2026

Original job description

Altea is Canada’s premier fitness and wellness destination. Multiple boutique studios, modern recovery, and lifestyle amenities, all under one roof, for one membership. We bring together the quality of a standalone boutique with the breadth of a full service club, and we deliver an experience that members build their week around. We are the membership members actually use. Everything we do is designed to deliver a premium member experience.

The Member Engagement Associate is the first person a member sees when they walk through the door, and that moment shapes the entire experience that follows. You are the face of the club on every shift. You greet members by name, make guests feel immediately welcome, and set the tone for everything Altea represents. Your scope extends beyond the front desk to include recovery services and the ProShop where applicable, and the standard you hold across all of these areas is part of what makes the member experience exceptional.

If you are someone who lights up around people, takes pride in the details, and finds real satisfaction in making others feel at home, keep reading.

WHAT YOU'LL DO

Welcome Every Member. You greet every person who walks through the door with warmth and presence. Not a script. Genuine attention that makes members feel recognized and valued from the moment they arrive.

Run a Tight Check-In. You manage the check in process efficiently and accurately. Every visit logged, every guest registered, every detail handled so the member never has to think about it.

Support Recovery and the ProShop. Where applicable, you assist members with recovery services and ProShop needs, maintaining the same warmth and knowledge you bring to the front desk.

Know Your Members. Regular members have names, preferences, and routines. You learn them. You remember them. A member who feels known comes back, and that matters.

Handle It With Care. Inquiries, account questions, scheduling requests, the occasional concern. You handle them calmly, confidently, and in a way that reflects what Altea stands for.

Hold the Standard. The front of house is the first and last impression of the club. You keep it clean, organized, and professionally presented on every shift, because you understand what it communicates.

WHO YOU ARE

You are here to make people feel like they belong. That is the core of this role and the core of the member experience at Altea.

You are genuinely warm. Not performed warmth. The kind that comes from actually caring about the person in front of you. Members feel it, and they remember it.

You are reliable and consistent. You show up on time, prepared, and ready to bring your best. Your team and your members can count on you to be the same person every single shift.

You pay attention to the details and you don't wait to be told. The desk is organized before the first member arrives. You see a lineup forming and you step in. You see a new member looking uncertain and you introduce yourself. The experience is everyone's responsibility, and you take that personally.

You are proud of where you work. When you talk about Altea to a member, a guest, or a prospective member on a tour, it comes through. You believe in what this club offers and it shows in how you show up.

WHAT WE'RE LOOKING FOR

Experience in a customer-facing, hospitality, or service role. fitness or premium retail experience is an asset

Warm, clear communicator who is comfortable with people of all backgrounds and energy levels

Reliable, punctual, and takes pride in the details of their work

Comfortable with basic computer systems, check in platforms, and member facing software. training provided

Available for a mix of morning, evening, and weekend shifts as required by the scheduling needs of the club

Valid Standard First Aid and CPR-C, maintained annually

Criminal Background Check required prior to commencement

WHAT YOU'LL EARN

This role is compensated at a level that reflects the standard we hold and the calibre of person we're looking for. All rates of pay are confidential. You'll receive group health benefits, a complimentary Altea membership, and career-defining growth and development opportunities within a rapidly expanding Canadian brand.

We are an equal opportunity employer and believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offences, disability, or any other legally protected factors. Accommodations are available upon request.

AI Disclosure: To support our hiring process, artificial intelligence based tools may be used to assist with screening and assessment activities, alongside human review.

We thank you for your interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Member Engagement Associate serves as the primary point of contact for members, managing check-ins and providing a welcoming atmosphere. They also support recovery services and ProShop operations while maintaining high standards of club presentation.

Requirements

Candidates should have experience in customer-facing, hospitality, or service roles and possess strong communication skills. A valid Standard First Aid and CPR-C certification is required, along with the ability to work flexible shifts including mornings, evenings, and weekends.

Skills

Customer service
Hospitality
Communication
Problem solving
Attention to detail
Computer literacy
First aid
CPR-C
Retail experience
Fitness industry knowledge

Benefits

Group health benefits
Complimentary Altea membership
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Member Engagement
Hospitality
Customer Service
Fitness
Wellness
Front Desk
ProShop
Recovery Services
First Aid
CPR-C
Retail
Check-in
Member Experience
Communication
Scheduling

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