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Added 27 mins ago
W
(CAN) General Merchandise Associate
Walmart
Miramichi, NB
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
CH
Hotel Manager
Crash Hotel Squamish
Squamish, BC
- $28 to $32 CAD / hour
- Full-time
This is not a remote or desk-based management role. You will be regularly present at the hotel, connected to employees and willing to step into any area when needed. That may include…
Added 2 hours ago
AG
hotel front desk supervisor
Auberge Gisele’s Inn
Baddeck, NS
- Full-time
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Added 2 hours ago
PH
front desk agent
PHI Hotel Group
Kamloops, BC
- Full-time
Added 2 hours ago
PH
front desk agent
PHI Hotel Group
Kamloops, BC
- Full-time
Added 2 hours ago
MD
front desk supervisor
Manoir du lac William
Saint-Ferdinand, QC
- Full-time
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Added 2 hours ago
PH
front desk agent
PHI Hotel Group
Vernon, BC
- Full-time
Added 2 hours ago
Service Manager
Alstom
Montreal, QC
Coordinate end-to-end service delivered through the L1 Service Desk, L2 Field Service, L3 engineering and relevant suppliers
Added 2 hours ago
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Temporary Fashion Associate - Reitmans Woodgrove
Reitmans (Canada) Ltée/Ltd
Nanaimo, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 hours ago
CB
Backend Developer
Canadian Bank Note Company
Ottawa, ON
- $75,000 to $86,000 CAD / year
- Full-time
Participate in the weekly Tier 3 on-call rotation, investigating escalated production issues and working with Service Desk, Technical Support, infrastructure teams, external partners, and…
Added 3 hours ago
PA
Cashier
Princess Auto Ltd.
Lethbridge, AB
- Full-time
…unique shopping experience for our customers. We call it Royal Service. You are an important part of our team’s success as you will often be the first or last person to interact with a…
Added 3 hours ago
PA
Cashier
Princess Auto Ltd.
Lloydminster, AB
- Part-time
…unique shopping experience for our customers. We call it Royal Service. You are an important part of our team’s success as you will often be the first or last person to interact with a…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Internship
…parking, 8 spacious consulting rooms, and 2 shared offices for desk work. Each consulting room is equipped with a computer and printer for the MedAccess EMR system. In addition, there is a…
Added 3 hours ago
KT
Medical Receptionist
Kalahari Trial Centre
Windsor, ON · Greater Windsor Metropolitan Area
- Full-time
Greet patients and provide excellent front-desk service.
Added 5 hours ago
CO
IT Technician I (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
…information technology services. The position is responsible for service desk activities, user onboarding and offboarding, Microsoft 365 support, technology asset management, and the…
Added 5 hours ago
AC
Operations Administrator
Aston Carter
Trail, BC
- $20 to $26 CAD / hour
- Contract
Manage front desk sign-in and reception activities for employees, visitors, and contractors.
Added 6 hours ago
S
Social Worker, MSW, Perinatal Mental Health and Substance Use Programs - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Working collaboratively as part of an interprofessional Consultation/Liaison Service within an evidence-based, trauma-informed model of care, the Social Worker provides adult-focused…
Added 6 hours ago
CO
Library Service Assistant 1/2 Circulation Assistant
City of Winnipeg
Winnipeg, MB
- Part-time
Salary: $18.99 - $29.09 hourly as per the Library Service Assistant 1/2 Classification within the C.U.P.E Collective Agreement.
Added 6 hours ago
S
Front End - Cashier
Sobeys
Calgary, AB
- Full-time
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 6 hours ago
SJ
Admin Support 8 - ENT
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
-Effective communication skills and the ability to deal with the public with tact and diplomacy. Excellent customer service orientation.
Added 7 hours ago
CO
Educational Technology and Multimedia Project Coordinator
College of New Caledonia
Prince George, BC
- Full-time
Demonstrated ability to model high quality, customer service orientation in all client interactions (internal and external). Helpdesk/client support and triage/technical problem-solving…
Added 7 hours ago
PA
Full-Time Casual Floater Front Desk Administrator (Performance Auto Group - GTA)
Performance Auto Group
Brampton, ON
- Full-time
Performance Auto Group is currently seeking a Full-Time 6 Month Contract Casual Floater Front Desk Administrator to join our GTA Head Office. The successful candidate will be primarily…
Added 7 hours ago
TS
Support Worker
The Salvation Army in Canada
Victoria, BC
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 7 hours ago
C
Sales and Marketing Assistant
Convertiqq
Vancouver, BC
- $3,495 to $4,275 CAD / month
- Full-time
…wants to build real, transferable skills in sales, customer service, and event marketing - out in the field at retail stores, pop-up events, and brand activations, not behind a…
Added 7 hours ago
TH
Service Desk Associate Part -Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
- Part-time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not…

Altea

Member Engagement Associate (Part-Time)

Ottawa, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 1, 2026

Original job description

Altea is Canada’s premier fitness and wellness destination. Multiple boutique studios, modern recovery, and lifestyle amenities, all under one roof, for one membership. We bring together the quality of a standalone boutique with the breadth of a full service club, and we deliver an experience that members build their week around. We are the membership members actually use. Everything we do is designed to deliver a premium member experience.

The Member Engagement Associate is the first person a member sees when they walk through the door, and that moment shapes the entire experience that follows. You are the face of the club on every shift. You greet members by name, make guests feel immediately welcome, and set the tone for everything Altea represents. Your scope extends beyond the front desk to include recovery services and the ProShop where applicable, and the standard you hold across all of these areas is part of what makes the member experience exceptional.

If you are someone who lights up around people, takes pride in the details, and finds real satisfaction in making others feel at home, keep reading.

WHAT YOU'LL DO

Welcome Every Member. You greet every person who walks through the door with warmth and presence. Not a script. Genuine attention that makes members feel recognized and valued from the moment they arrive.

Run a Tight Check-In. You manage the check in process efficiently and accurately. Every visit logged, every guest registered, every detail handled so the member never has to think about it.

Support Recovery and the ProShop. Where applicable, you assist members with recovery services and ProShop needs, maintaining the same warmth and knowledge you bring to the front desk.

Know Your Members. Regular members have names, preferences, and routines. You learn them. You remember them. A member who feels known comes back, and that matters.

Handle It With Care. Inquiries, account questions, scheduling requests, the occasional concern. You handle them calmly, confidently, and in a way that reflects what Altea stands for.

Hold the Standard. The front of house is the first and last impression of the club. You keep it clean, organized, and professionally presented on every shift, because you understand what it communicates.

WHO YOU ARE

You are here to make people feel like they belong. That is the core of this role and the core of the member experience at Altea.

You are genuinely warm. Not performed warmth. The kind that comes from actually caring about the person in front of you. Members feel it, and they remember it.

You are reliable and consistent. You show up on time, prepared, and ready to bring your best. Your team and your members can count on you to be the same person every single shift.

You pay attention to the details and you don't wait to be told. The desk is organized before the first member arrives. You see a lineup forming and you step in. You see a new member looking uncertain and you introduce yourself. The experience is everyone's responsibility, and you take that personally.

You are proud of where you work. When you talk about Altea to a member, a guest, or a prospective member on a tour, it comes through. You believe in what this club offers and it shows in how you show up.

WHAT WE'RE LOOKING FOR

Experience in a customer-facing, hospitality, or service role. fitness or premium retail experience is an asset

Warm, clear communicator who is comfortable with people of all backgrounds and energy levels

Reliable, punctual, and takes pride in the details of their work

Comfortable with basic computer systems, check in platforms, and member facing software. training provided

Available for a mix of morning, evening, and weekend shifts as required by the scheduling needs of the club

Valid Standard First Aid and CPR-C, maintained annually

Criminal Background Check required prior to commencement

WHAT YOU'LL EARN

This role is compensated at a level that reflects the standard we hold and the calibre of person we're looking for. All rates of pay are confidential. You'll receive group health benefits, a complimentary Altea membership, and career-defining growth and development opportunities within a rapidly expanding Canadian brand.

We are an equal opportunity employer and believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offences, disability, or any other legally protected factors. Accommodations are available upon request.

AI Disclosure: To support our hiring process, artificial intelligence based tools may be used to assist with screening and assessment activities, alongside human review.

We thank you for your interest; however, only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Member Engagement Associate serves as the primary point of contact for members, managing check-ins and providing a welcoming atmosphere. They also support recovery services and ProShop operations while maintaining high standards of club presentation.

Requirements

Candidates should have experience in customer-facing, hospitality, or service roles and possess strong communication skills. A valid Standard First Aid and CPR-C certification is required, along with the ability to work flexible shifts including mornings, evenings, and weekends.

Skills

Customer service
Hospitality
Communication
Problem solving
Attention to detail
Computer literacy
First aid
CPR-C
Retail experience
Fitness industry knowledge

Benefits

Group health benefits
Complimentary Altea membership
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Member Engagement
Hospitality
Customer Service
Fitness
Wellness
Front Desk
ProShop
Recovery Services
First Aid
CPR-C
Retail
Check-in
Member Experience
Communication
Scheduling

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