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Added 9 mins ago
RM
Occupational Therapist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 9 mins ago
RT
Senior Scientist
Redlen Technologies Inc.
Victoria, BC
- $120,000 to $140,000 CAD / year
- Full-time
Ability to work in a dynamic environment as a member of a cross-functional team
Added 9 mins ago
UO
Assistant to the Executive Director, Student Support
University of Manitoba
Winnipeg, MB
- $60,068.35 to $84,095.69 CAD / year
- Full-time
…skills, self-initiation, and the ability to work effectively as a team…
Added 9 mins ago
EV
Senior Engineer, Geotechnical
Elk Valley Resources
Sparwood, BC
- Full-time
Are you looking for a new career opportunity? Join our team.
Added 9 mins ago
PA
Department Leader (evenings)
Princess Auto Ltd.
Saint John, NB
- Full-time
As an Afternoon/Evening Leader (Team Leader Trainee) at Princess Auto you will help create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You will…
Added 9 mins ago
Group Underwriter, New Business
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 9 mins ago
M
Manager, Assurance and Accounting
MNP
Penticton 1, BC
- Full-time
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
Added 9 mins ago
M
Senior Manager, Assurance and Accounting
MNP
Penticton 1, BC
- Full-time
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
Added 9 mins ago
Critical Care ICU Nurse - Trainee
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to perform independently and as a member of the healthcare team.
Added 9 mins ago
GGH - Critical Care/ICU Nurse -Trainee
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to perform independently and as a member of the healthcare team.
Added 9 mins ago
Nurse Practitioner - Mental Health & Addictions - Women's - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to perform independently, take initiative, and as a member of the healthcare team.
Added 9 mins ago
Community Health Nurse-Infirmier.ère - Santé communautaire - Repost
Winnipeg Regional Health Authority
Ste. Anne, MB
The CHN is an integral member of a collaborative, multidisciplinary primary care team. Guided by the principles of primary care, the CHN provides comprehensive care to individuals, families…
Added 9 mins ago
Health Care Aide
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 9 mins ago
Licensed Practical Nurse (LPN) - Adult Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to perform independently and as a member of the healthcare team.
Added 9 mins ago
Licensed Practical Nurse - Lodge 5 Chronic Care - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to perform independently and as a member of the health care team; to adapt quickly to changing situations; to maintain concentration with frequent interruptions; and to function in…
Added 9 mins ago
Team Member
Poulet Rouge
Gatineau, QC
As a team member, you will play a key role in daily operations and in delivering a consistent, high-quality customer experience.
Added 9 mins ago
SB
Team Lead, Flight Coordination
Skyservice Business Aviation
Calgary, AB · Mississauga, ON · Dorval, QC
- Full-time
…reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team…
Added 9 mins ago
TC
Reporter Editor, Parliamentary Bureau - Full-Time
The Canadian Press
Ottawa, ON
- Full-time
We are looking for an independent, flexible journalist who will become an integral member of a collaborative, ambitious, and supportive team. The successful candidate will adapt easily to…
Added 9 mins ago
MR
Intermediate Site Superintendent (Construction)
Maple Reinders
Petawawa, ON
- $120,000 to $150,000 CAD / year
- Full-time
With 500+ team members across six offices nationwide and more than 2,900 projects completed coast-to-coast, we have built a reputation for excellence, adaptability, and integrity.
Added 9 mins ago
MR
Site Superintendent (Construction)
Maple Reinders
Petawawa, ON
- $100,000 to $130,000 CAD / year
- Full-time
With 500+ team members across six offices nationwide and more than 2,900 projects completed coast-to-coast, we have built a reputation for excellence, adaptability, and integrity.
Added 9 mins ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
…reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team…
Added 9 mins ago
SB
Flight Coordinator
Skyservice Business Aviation
Calgary, AB · Mississauga, ON
- Full-time
…reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team…
Added 9 mins ago
C
Cook (Temporary, Full-time)
Chartwell
Cambridge, ON
- Full-time
Added 9 mins ago
Senior Staff Accountant- Financial Services Organizations - Audit- Assurance
EY
Toronto, ON
As an Assurance Senior, you will be a professional member of Assurance practice. Together with our substantial investments in technology, knowledge, and learning resources for our audit…
Added 9 mins ago
Care Coordinator, Disability Support Program
The Government of Nova Scotia
NS · Flexible, NS
…essential in dealing with complex client situations. You will be a team player who displays sound judgement and has well developed skills in critical thinking, problem solving and time…

Altea

Member Engagement Associate (Part-Time)

Ottawa, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 1, 2026

Original job description

Altea is Canada’s premier fitness and wellness destination. Multiple boutique studios, modern recovery, and lifestyle amenities, all under one roof, for one membership. We bring together the quality of a standalone boutique with the breadth of a full service club, and we deliver an experience that members build their week around. We are the membership members actually use. Everything we do is designed to deliver a premium member experience.

The Member Engagement Associate is the first person a member sees when they walk through the door, and that moment shapes the entire experience that follows. You are the face of the club on every shift. You greet members by name, make guests feel immediately welcome, and set the tone for everything Altea represents. Your scope extends beyond the front desk to include recovery services and the ProShop where applicable, and the standard you hold across all of these areas is part of what makes the member experience exceptional.

If you are someone who lights up around people, takes pride in the details, and finds real satisfaction in making others feel at home, keep reading.

WHAT YOU'LL DO

Welcome Every Member. You greet every person who walks through the door with warmth and presence. Not a script. Genuine attention that makes members feel recognized and valued from the moment they arrive.

Run a Tight Check-In. You manage the check in process efficiently and accurately. Every visit logged, every guest registered, every detail handled so the member never has to think about it.

Support Recovery and the ProShop. Where applicable, you assist members with recovery services and ProShop needs, maintaining the same warmth and knowledge you bring to the front desk.

Know Your Members. Regular members have names, preferences, and routines. You learn them. You remember them. A member who feels known comes back, and that matters.

Handle It With Care. Inquiries, account questions, scheduling requests, the occasional concern. You handle them calmly, confidently, and in a way that reflects what Altea stands for.

Hold the Standard. The front of house is the first and last impression of the club. You keep it clean, organized, and professionally presented on every shift, because you understand what it communicates.

WHO YOU ARE

You are here to make people feel like they belong. That is the core of this role and the core of the member experience at Altea.

You are genuinely warm. Not performed warmth. The kind that comes from actually caring about the person in front of you. Members feel it, and they remember it.

You are reliable and consistent. You show up on time, prepared, and ready to bring your best. Your team and your members can count on you to be the same person every single shift.

You pay attention to the details and you don't wait to be told. The desk is organized before the first member arrives. You see a lineup forming and you step in. You see a new member looking uncertain and you introduce yourself. The experience is everyone's responsibility, and you take that personally.

You are proud of where you work. When you talk about Altea to a member, a guest, or a prospective member on a tour, it comes through. You believe in what this club offers and it shows in how you show up.

WHAT WE'RE LOOKING FOR

Experience in a customer-facing, hospitality, or service role. fitness or premium retail experience is an asset

Warm, clear communicator who is comfortable with people of all backgrounds and energy levels

Reliable, punctual, and takes pride in the details of their work

Comfortable with basic computer systems, check in platforms, and member facing software. training provided

Available for a mix of morning, evening, and weekend shifts as required by the scheduling needs of the club

Valid Standard First Aid and CPR-C, maintained annually

Criminal Background Check required prior to commencement

WHAT YOU'LL EARN

This role is compensated at a level that reflects the standard we hold and the calibre of person we're looking for. All rates of pay are confidential. You'll receive group health benefits, a complimentary Altea membership, and career-defining growth and development opportunities within a rapidly expanding Canadian brand.

We are an equal opportunity employer and believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offences, disability, or any other legally protected factors. Accommodations are available upon request.

AI Disclosure: To support our hiring process, artificial intelligence based tools may be used to assist with screening and assessment activities, alongside human review.

We thank you for your interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Member Engagement Associate serves as the primary point of contact for members, managing check-ins and providing a welcoming atmosphere. They also support recovery services and ProShop operations while maintaining high standards of club presentation.

Requirements

Candidates should have experience in customer-facing, hospitality, or service roles and possess strong communication skills. A valid Standard First Aid and CPR-C certification is required, along with the ability to work flexible shifts including mornings, evenings, and weekends.

Skills

Customer service
Hospitality
Communication
Problem solving
Attention to detail
Computer literacy
First aid
CPR-C
Retail experience
Fitness industry knowledge

Benefits

Group health benefits
Complimentary Altea membership
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Member Engagement
Hospitality
Customer Service
Fitness
Wellness
Front Desk
ProShop
Recovery Services
First Aid
CPR-C
Retail
Check-in
Member Experience
Communication
Scheduling

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