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Added 4 mins ago
EM
Driver - Full Time - Winnipeg
Enterprise Mobility
Winnipeg, MB
- Full-time
…destination(s) while giving helpful, courteous and professional customer…
Added 4 mins ago
EM
Customer Service Representative - Port Hawkesbury
Enterprise Mobility
Port Hawkesbury, NS
- $20.57 CAD / hour
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 4 mins ago
EM
Return Agent - Full Time - Winnipeg Airport
Enterprise Mobility
Winnipeg, MB
- Full-time
Must have at least 1 year of prior customer service, retail or administrative support experience
Added 4 mins ago
RS
Warehouse Associate, Full-Time
Refrigerative Supply Limited
Regina, SK
- Full-time
Supports customer service by assisting customers in picking up and loading product.
Added 4 mins ago
CC
Retail Shift Leader
Canna Cabana
Chestermere, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 4 mins ago
JC
Sales Colleague
JYSK Canada
Brampton, ON
- Part-time
High level of energy with strong customer service skills
Added 4 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Burlington, ON
- $55,500 to $60,500 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 4 mins ago
Area Manager II, YYZ4
Amazon
Brampton, ON
…centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service…
Added 4 mins ago
SI
Sales Associate
Staples Inc.
Sault Ste. Marie, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 4 mins ago
Area Manager II, Canada Operations
Amazon
Brampton, ON · Cambridge, ON · Hamilton, ON · Ottawa, ON · St. Thomas, ON
…centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service…
Added 4 mins ago
RB
Banking Advisor - Aurora, Newmarket (English and/or Mandarin, Cantonese, Russian, Turkish)
Royal Bank of Canada
Bradford West Gwillimbury, ON · Newmarket, ON · Richmond Hill, ON · ON · AURORA, Ontario
- Full-time
…will be required to be fully available to work during RBC's retail branch hours of operation, including extended hours Monday through Saturday until 8:00 PM and Sunday as applicable. Apply…
Added 4 mins ago
Service Advisor (Kentwood Ford)
Go Auto
Edmonton, AB
With consistent customer traffic, a supportive team, and ongoing training, you’ll have the opportunity to put your skills to work and grow your income. If you’re motivated by strong…
Added 4 mins ago
CK
Training Manager
Circle K
Calgary, AB
- Full-time
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 4 mins ago
FL
Assistant Manager
Foot Locker
Calgary, AB
- Full-time
Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
Added 19 mins ago
BC
Supply Chain Planner
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
…creates value by being at the forefront of manufacturing and service delivery innovation in the baking industry through the continued improvement and refinement of its supply chain network…
Added 19 mins ago
JC
Sales Colleague
JYSK Canada
Brampton, ON
- Part-time
High level of energy with strong customer service skills
Added 19 mins ago
O
Senior HR Advisor
OCS
ON · Essex, ON
- Full-time
…team. This role is pivotal in providing expert guidance and support on a broad range of ER matters, ensuring legal compliance, consistency, and best practice across the…
Added 19 mins ago
WF
Prepared Foods Dishwasher - Part Time
Whole Foods Market
Oakville, ON
- Part-time
…general cleanliness of the kitchen area. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers…
Added 19 mins ago
TG
Barber / Stylist
Tommy Gun's Original Barbershop
Calgary, AB
- Full-time
Added 19 mins ago
TG
Barber / Stylist
Tommy Gun's Original Barbershop
Calgary, AB
- Full-time
Added 19 mins ago
G&
Forward Deployed AI Engineer
Groom & Associés / Associates
Montreal, QC · Greater Montreal Metropolitan Area
- $140,000 to $180,000 CAD / year
- Full-time
…with the agility of a focused engineering team. Its solutions support fresh and general-merchandise ordering, in-store production, store execution, inventory, markdowns and expiry-date…
Added 19 mins ago
HG
Sales Associate
Hardwood Giant
Vancouver, BC
- Full-time
…knowledgeable product guidance, delivering excellent in-store customer experiences, and supporting promotional activities. Day-to-day responsibilities include monitoring inventory levels,…
Added 19 mins ago
TG
Barber / Stylist
Tommy Gun's Original Barbershop
Calgary, AB
- Full-time
Added 19 mins ago
RD
Registered Pharmacy Technician
Royal Drugs
Calgary, AB
- $29 to $34 CAD / hour
- Full-time
Excellent customer service skills and the ability to collaborate with all levels both inside and outside the organization
Added 20 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Hamilton, ON · London, ON · Eastgate Square - Hamilton
- Part-time
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Altea

Member Engagement Associate (Part-Time)

Winnipeg, MB, R3Y 0V8, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Working hours: 25–30 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

Availability is required on weekdays during the day (8 am–6 pm), and open availability on Fridays, Saturdays, and Sundays will be considered an asset. Candidates must be able to work a minimum of 25–30 hours per week.

Altea is Canada’s premier fitness and wellness destination. Multiple boutique studios, modern recovery, and lifestyle amenities, all under one roof, for one membership. We bring together the quality of a standalone boutique with the breadth of a full service club, and we deliver an experience that members build their week around. We are the membership members actually use. Everything we do is designed to deliver a premium member experience.

The Member Engagement Associate is the first person a member sees when they walk through the door, and that moment shapes the entire experience that follows. You are the face of the club on every shift. You greet members by name, make guests feel immediately welcome, and set the tone for everything Altea represents. Your scope extends beyond the front desk to include recovery services and the ProShop where applicable, and the standard you hold across all of these areas is part of what makes the member experience exceptional.

If you are someone who lights up around people, takes pride in the details, and finds real satisfaction in making others feel at home, keep reading.

WHAT YOU'LL DO

Welcome Every Member. You greet every person who walks through the door with warmth and presence. Not a script. Genuine attention that makes members feel recognized and valued from the moment they arrive.

Run a Tight Check-In. You manage the check in process efficiently and accurately. Every visit logged, every guest registered, every detail handled so the member never has to think about it.

Support Recovery and the ProShop. Where applicable, you assist members with recovery services and ProShop needs, maintaining the same warmth and knowledge you bring to the front desk.

Know Your Members. Regular members have names, preferences, and routines. You learn them. You remember them. A member who feels known comes back, and that matters.

Handle It With Care. Inquiries, account questions, scheduling requests, the occasional concern. You handle them calmly, confidently, and in a way that reflects what Altea stands for.

Hold the Standard. The front of house is the first and last impression of the club. You keep it clean, organized, and professionally presented on every shift, because you understand what it communicates.

WHO YOU ARE

You are here to make people feel like they belong. That is the core of this role and the core of the member experience at Altea.

You are genuinely warm. Not performed warmth. The kind that comes from actually caring about the person in front of you. Members feel it, and they remember it.

You are reliable and consistent. You show up on time, prepared, and ready to bring your best. Your team and your members can count on you to be the same person every single shift.

You pay attention to the details and you don't wait to be told. The desk is organized before the first member arrives. You see a lineup forming and you step in. You see a new member looking uncertain and you introduce yourself. The experience is everyone's responsibility, and you take that personally.

You are proud of where you work. When you talk about Altea to a member, a guest, or a prospective member on a tour, it comes through. You believe in what this club offers and it shows in how you show up.

WHAT WE'RE LOOKING FOR

Experience in a customer-facing, hospitality, or service role. fitness or premium retail experience is an asset

Warm, clear communicator who is comfortable with people of all backgrounds and energy levels

Reliable, punctual, and takes pride in the details of their work

Comfortable with basic computer systems, check in platforms, and member facing software. training provided

Available for a mix of morning, evening, and weekend shifts as required by the scheduling needs of the club

Valid Standard First Aid and CPR-C, maintained annually

Criminal Background Check required prior to commencement

WHAT YOU'LL EARN

This role is compensated at a level that reflects the standard we hold and the calibre of person we're looking for. All rates of pay are confidential. You'll receive group health benefits, a complimentary Altea membership, and career-defining growth and development opportunities within a rapidly expanding Canadian brand.

We are an equal opportunity employer and believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offences, disability, or any other legally protected factors. Accommodations are available upon request.

AI Disclosure: To support our hiring process, artificial intelligence based tools may be used to assist with screening and assessment activities, alongside human review.

We thank you for your interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Member Engagement Associate serves as the primary point of contact for members, managing check-ins and providing a welcoming atmosphere. They also support recovery services and ProShop operations while maintaining high standards of club cleanliness and organization.

Requirements

Candidates should have experience in customer-facing, hospitality, or service roles and possess strong communication skills. A valid Standard First Aid and CPR-C certification is required, along with the ability to pass a criminal background check.

Skills

Customer service
Hospitality
Communication
Problem solving
Computer literacy
Time management
Attention to detail
Interpersonal skills
Reliability
Conflict resolution

Benefits

Group health benefits
Complimentary Altea membership
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Hospitality
Fitness
Wellness
Front Desk
Member Engagement
Retail
Standard First Aid
CPR-C
Criminal Background Check
Check-in
ProShop
Recovery Services
Communication
Scheduling
Account Management

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