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Added 7 mins ago
RT
Conseiller(ère) principal(e), Éthique et conformité (Triage et évaluation)
Rio Tinto
Montreal, QC
- Full-time
Un engagement envers votre propre sécurité et votre bien-être ainsi que ceux des personnes participant aux processus myVoice, et adopter des comportements conformes aux valeurs de Rio Tinto.
Added 7 mins ago
C
Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
As Senior Manager, Email and Distributed Marketing, you will support the strategy and lead the execution, governance, optimization, and ongoing management of advisor- and business-driven…
Added 21 mins ago
RR
New Home Sales Representative | Preconstruction – Oakville, ON
RARE Real Estate Inc
Oakville, ON
- Full-time
Collaborate with the Sales Manager to implement effective sales strategies.
Added 36 mins ago
S
Prepared Foods - Clerk Department Second Deli
Sobeys
Moncton, NB
- Full-time
…Deli/A La Carte Department and staff in the absence of the Manager. Actively contribute to an environment of employee and customer…
Added 36 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Markham, ON
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 36 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Vaughan, ON
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 36 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Toronto, ON
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 36 mins ago
CC
Business Development Manager
Canada Cartage
Calgary, AB
- Full-time
The Business Development Manager will be responsible for driving profitable revenue growth by identifying and securing new dedicated fleet business opportunities throughout Alberta. This is…
Added 36 mins ago
HT
Operations Manager
Hydraulic Technologies
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Foxtrot, part of the Hydraulic Technologies family of businesses, is seeking an experienced Operations Manager to lead and support our growing operation serving customers in the crane,…
Added 36 mins ago
S
Full Time Front End Manager - Cloverdale/Quadra Store Victoria BC
Sobeys
Victoria, BC
- Full-time
The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 36 mins ago
TR
Energy Operations & Assets, Lead
Teck Resources Limited
Trail, BC
- $120,000 to $145,000 CAD / year
- Full-time
…lead smelting and refining complexes. Reporting to the Energy Manager, the Energy Operations & Assets Lead is responsible for the safe, reliable, compliant, and cost-effective operation and…
Added 50 mins ago
QI
Manager, Community Programs & Engagement
Queer Intersections (QX)
London, ON
- Volunteer
…help lead the organization into its next stage of growth. The Manager, Community Programs & Engagement will be the operational lead for QX, overseeing day-to-day operations while leading…
Added 50 mins ago
MS
Human Resources Coordinator
Marinus Services
Halifax, NS
- Full-time
Reporting to Manager, HR & Payroll, you will help coordinate recruitment and onboarding, maintain employee records, respond to routine HR inquiries and support employee programs.…
Added 50 mins ago
IP
Patroller - Winnipeg
Indigo Park Canada
Winnipeg, MB
- Full-time
This role offers a combination of independent work, community engagement, and problem-solving in a fast-paced environment.
Added 50 mins ago
OD
FR 48% Elem Contract, Kindergarten to Grade 8, French (M 12:00-3:45; T-W 12:00-2:00, Th 12:00-1:00, F 12:00-2:00)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Kanata, ON
- Contract
…Questions about this collection should be directed to the General Manager, Human Resources, 133 Greenbank Road, Nepean, Ontario K2H…
Added 50 mins ago
BH
Senior Environmental Coordinator
BC Hydro
Burnaby, BC
- Full-time
…provide environmental support, as environmental work package manager (EWPM), on complex BC Hydro capital projects. The scope includes navigating federal and provincial environmental…
Added 51 mins ago
OT
Restaurant Assistant Manager
One Therapy Network
Victoria, BC
- Full-time
A&W Restaurants in Victoria, BC, located at 105/106 2000 Cadboro Bay Rd., is looking for permanent full-time Assistant Manager to start immediately.
Added 51 mins ago
P
Business Development Specialist
Prevision360
Toronto, ON
- Full-time
…Prevision360 to market, we are looking for a Business Development Manager to lead customer acquisition, develop relationships across the startup ecosystem, and help establish the commercial…
Added 51 mins ago
NG
Process Engineer / Process Improver
NSG Group
Collingwood, ON
- Full-time
The Process Engineer must foster a proactive culture of accountability, efficiency, and employee engagement, supporting NSG/Pilkington's values and business conduct standards.
Added 51 mins ago
K&
Operations Manager – Night Shift
Kohl & Frisch Limited
Toronto, ON
- Full-time
POSITION TITLE: Operations Manager – Night Shift
Added 51 mins ago
CR
Culinary Manager
COGIR Real Estate
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Provide guidance, consultation and support to site level General Manager for the effective development of culinary service employees to ensure high employee engagement
Added 51 mins ago
CO
Mgr, Business Planning & Financial Systems - Finance
City of Mississauga
Mississauga, ON
- Full-time
The Manager Budgets, Business Planning & Financial Systems is responsible for leading the City’s business planning and budget process, overseeing financial systems and reporting, and…
Added 51 mins ago
RH
Corporate Account Manager
Robert Half
BC · Fraser Valley, BC
- Full-time
We are partnering with a leading, global industrial manufacturer to support their search for a Corporate Account Manager to represent their business across British Columbia, with a primary…
Added 51 mins ago
HC
Casual Clerical
Halton Catholic District School Board
Burlington, ON
- Full-time
…Human Resources Services staff in partnership with the hiring…
Added 51 mins ago
NH
Workplace Relations & Investigations Consultant
Niagara Health
St. Catharines, ON
- Temporary
Reporting to the Manager, Workplace Relations, the Workplace Relations & Investigations Consultant is responsible for supporting and advancing Niagara Health's workplace relations programs,…

Altea

Membership Coordinator

Vancouver, BC, V5Z 2M9, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1–3 years of experience in a sales, membership, or customer-facing role. fitness or hospitality experience is an asset
Posting language: English
Posted: Oct 29, 2026

Original job description

Altea is Canada’s premier fitness and wellness destination. Multiple boutique studios, modern recovery, and lifestyle amenities, all under one roof, for one membership. We bring together the quality of a standalone boutique with the breadth of a full service club, and we deliver an experience that members build their week around. We are the membership members actually use. Everything we do is designed to deliver a premium member experience.

The Membership Coordinator is the first real conversation most people have with Altea. You are the person who turns curiosity into commitment, who takes a prospect from their first inquiry through a tour, a conversation, and a decision to join. This role is about understanding what someone actually needs, connecting them to the right experience, and making sure the people already inside the club feel as valued as the day they joined.

If you are someone who finds energy in people, takes a no personally without taking it personally, and believes that the right conversation at the right moment can change someone's health for the better, this role was built for you.

What You'll Do:

Convert Inbound Leads. Respond to inquiries quickly, book tours, and guide prospects through the Altea membership experience with genuine enthusiasm and zero pressure.
Drive Outbound Prospecting. Build your pipeline through community outreach, referral programs, local partnerships, and proactive follow up. You do not wait for leads to come to you.
Deliver Exceptional Tours. A tour at Altea is not a walkthrough. It is the first experience someone has with what will become part of their daily life. You make it feel that way.
Protect Retention. Membership renewals and at risk member outreach are part of your job. You notice when engagement drops and you do something about it before a cancellation request comes in.
Own Your Pipeline. You track your leads, your follow ups, and your conversions with discipline. Your pipeline is organized, current, and honest.

Who You Are:

Sales at Altea is not about pressure. It is about belief. You believe in the experience this club offers, and that belief comes through in every conversation because it is genuine.

You are a natural with people. You read a room quickly. You know when someone needs more information and when they need to be heard. You adjust without being asked to.
You are hungry without being pushy. You care about your numbers because you care about the outcome, for the member and for the club. You follow up because you know the value of what you are offering, not because you are chasing a quota.
You are honest and grounded. You don't oversell. You find the right membership for the right person, and that integrity is what builds the kind of member community Altea is known for.
You are proud of where you work. When you give a tour, it shows. When you talk about Altea, it is not a script. It is something you genuinely believe in.

What We're Looking For:

1–3 years of experience in a sales, membership, or customer-facing role. fitness or hospitality experience is an asset
Demonstrated ability to convert leads and manage a sales pipeline with discipline and follow-through
Strong written and verbal communication skills. you are comfortable on the phone, in person, and over email
Experience with CRM platforms or membership management systems is an asset
A genuine interest in health, fitness, and wellness. you do not need to be an athlete, but you need to believe in what Altea offers
Valid Standard First Aid and CPR-C, maintained annually
Criminal Background Check required prior to commencement

What You'll Earn

This role is compensated at a level that reflects the standard we hold and the calibre of person we're looking for. All rates of pay are confidential. Beyond base, you'll receive a performance bonus tied to membership results, complimentary Altea membership, group benefits, vacation package plus paid Flex days.

Success Looks Like:

Your lead response time is fast, your tour conversion rate is strong, and your pipeline is never stale. Prospects feel informed and genuinely excited. not pressured. Members you've onboarded are engaged, retained, and referring people they care about. The Sales and Acquisition Manager trusts your pipeline because you keep it honest.

We are an equal opportunity employer and believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offences, disability, or any other legally protected factors. Accommodations are available upon request.

AI Disclosure: To support our hiring process, artificial intelligence–based tools may be used to assist with screening and assessment activities, alongside human review.

We thank you for your interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Membership Coordinator is responsible for converting inbound leads into members through tours and proactive community outreach. They also manage the sales pipeline and ensure high levels of member engagement and retention.

Requirements

Candidates should have 1–3 years of experience in sales or customer-facing roles, with a preference for fitness or hospitality backgrounds. A valid Standard First Aid and CPR-C certification is required, along with strong communication skills and the ability to pass a criminal background check.

Skills

Sales
Lead conversion
Customer service
Pipeline management
Communication
CRM
Membership management
Outreach
Relationship building
Public speaking
First aid
CPR-C

Benefits

Performance bonus
Complimentary Altea membership
Group benefits
Vacation package
Paid Flex days

Visa sponsorship

Not detected in the job text

Keywords

Sales
Membership Coordinator
Fitness
Wellness
Lead Generation
CRM
Customer Experience
Prospecting
Retention
Outreach
Hospitality
First Aid
CPR-C
Pipeline Management
Inbound Sales
Outbound Sales

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