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Added 1 min ago
BP
Assistant Kitchen Manager
Boston Pizza
Calgary, AB
- Full-time
…contribute to a thriving workplace culture. The Assistant Kitchen Manager leads the team during operations focusing on serving perfect food, everytime and to work with a sense of purpose…
Added 16 mins ago
CG
Assistant General Manager (Full time) - Browns Socialhouse
Century Group
Delta, BC
- Full-time
Reporting to the General Manager, and working with the Head Chef, you will be responsible for the management of all aspects of the restaurant, executing flawless dining experiences for our…
Added 17 mins ago
EC
Event AV Operations Manager- Fairmont Banff Springs
Encore Canada
Banff, AB
- Full-time
Ensures that billing is reviewed and approved by clients and advises the Director and/or Sales Manager of any potential challenges.
Added 17 mins ago
TH
food services manager
Two Hills Inn
Two Hills, AB
- Full-time
Added 17 mins ago
H
Project Coordinator
Hays
AB · Edmonton, AB
- $55,000 to $70,000 CAD / year
- Full-time
Exposure to commercial interiors, tenant improvements, retail, hospitality, medical or renovation projects would be an asset
Added 46 mins ago
N
Store Manager -Nike Premium Outlet Collection Store (12 Month Contract)
Nike
AB · NFS CA EDMONTON SOUTH
- Full-time
Behind every great team is a great coach. That’s why when you join us as a Store Manager, we refer to you as a Head Coach.
Added 1 hour ago
AR
Sales & Events Coordinator
Algonquin Resort
Banff, AB
- Full-time
…Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on…
Added 1 hour ago
O&
Grill Cook - La Plume
Oliver & Bonacini
Toronto, ON
- Full-time
Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!
Added 1 hour ago
New York Fries - Supervisor
Recipe Unlimited
Newmarket, ON
Follow all New York Fries standards, outlined by the Store Manager, Regional Business Development Manager and New York Fries Executive team
Added 1 hour ago
Assistant General Manager
Recipe Unlimited
Oakville, ON
Our vision begins and ends with great food, great service and great experiences. Your lifestyle inspires our hospitality. With core values that are based around quality, community and…
Added 1 hour ago
MH
Housekeeping Associate
MasterBUILT Hotels Ltd.
Bonnyville, AB
- Part-time
…hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in…
Added 1 hour ago
MH
Housekeeping Associate
MasterBUILT Hotels Ltd.
Ladysmith, BC
- Full-time
…hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in…
Added 1 hour ago
MH
Laundry Associate
MasterBUILT Hotels Ltd.
Ladysmith, BC
- Full-time
…hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in…
Added 1 hour ago
MH
Associé(e) des services aux invités | Guest Services Associate
MasterBUILT Hotels Ltd.
Boisbriand, QC
- Full-time
Added 1 hour ago
MU
Operations, Housing and Conference Services Manager
McGill University
Res. Carrefour Sherb
- Full-time
…Accommodations, the Operations, Housing and Conference Services Manager is responsible for managing the Student Housing and Conference Services unit. The Manager will provide the planning,…
Added 1 hour ago
C
Manager, Hospitality Services (1- year contract)
CIBC
Toronto, ON
- Full-time
As part of the Chief Administrative Office, the Hospitality Services team helps deliver a high-quality executive experience through the planning and delivery of programs, events, and dining…
Added 1 hour ago
A
Cook Casual , Long Term care, AgeCare Elmira
AgeCare
Elmira, ON · AgeCare Elmira
- Part-time
…authority and/or brings to the attention of the Food Services…
Added 1 hour ago
AC
Operations Manager - Deployment
Air Canada
Dorval, QC
- Full-time
As an Operations Manager – Deployment, you will play an important leadership role in our ambition to become a top ten global airline, by leading safe and efficient day-of operations. Your…
Added 2 hours ago
CS
General Manager Restaurant Operations Scotia Place
Calgary Stampeder Football Club
Calgary, AB
- Full-time
The General Manager is responsible for the overall leadership, performance, and success of the restaurant. This role oversees all front-of-house operations, recruitment and development of…
Added 2 hours ago
EM
Accountant
Enterprise Mobility
Surrey, BC
- Full-time
…business. Our program fully prepares you to become a Business Manager of your own financial operation. A key partner in our organization, the Business Manager oversees all aspects of…
Added 2 hours ago
FH
Coordinator, Housekeeping Services
Fraser Health
Burnaby, BC
- Full-time
…ATP, UV marker, hand hygiene, etc. Analyzes audit data with Manager and assists with the development and follow-up actions as…
Added 2 hours ago
A
IT Specialist
AccorHotel
Jasper, AB
- Full-time
…heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in…
Added 2 hours ago
D
Catering Manager
Dexterra
Winnipeg, MB
- $53,000 to $57,000 CAD / year
- Full-time
We are seeking a dynamic and results-driven Catering Manager to join us. This is an excellent opportunity for a seasoned sales professional to lead our sales initiatives in the competitive…
Added 2 hours ago
Room Attendant
Days Hospitality Limited Careers
Sudbury, ON · Greater Sudbury, ON
…in an efficient manner to come to a resolution or loop in a manager if necessary to ensure the guest has a satisfactory resolution to their…
Added 2 hours ago
SS
Front Desk - Part Time/ Weekend
SS Stonebridge Del Fitness Corporation O/A Motion Fitness
Saskatoon, SK
- Part-time
The Manager will give supervision and training

Altea

Membership Coordinator

Vancouver, BC, V5Z 2M9, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1–3 years of experience in a sales, membership, or customer-facing role. fitness or hospitality experience is an asset
Posting language: English
Posted: Oct 29, 2026

Original job description

Altea is Canada’s premier fitness and wellness destination. Multiple boutique studios, modern recovery, and lifestyle amenities, all under one roof, for one membership. We bring together the quality of a standalone boutique with the breadth of a full service club, and we deliver an experience that members build their week around. We are the membership members actually use. Everything we do is designed to deliver a premium member experience.

The Membership Coordinator is the first real conversation most people have with Altea. You are the person who turns curiosity into commitment, who takes a prospect from their first inquiry through a tour, a conversation, and a decision to join. This role is about understanding what someone actually needs, connecting them to the right experience, and making sure the people already inside the club feel as valued as the day they joined.

If you are someone who finds energy in people, takes a no personally without taking it personally, and believes that the right conversation at the right moment can change someone's health for the better, this role was built for you.

What You'll Do:

Convert Inbound Leads. Respond to inquiries quickly, book tours, and guide prospects through the Altea membership experience with genuine enthusiasm and zero pressure.
Drive Outbound Prospecting. Build your pipeline through community outreach, referral programs, local partnerships, and proactive follow up. You do not wait for leads to come to you.
Deliver Exceptional Tours. A tour at Altea is not a walkthrough. It is the first experience someone has with what will become part of their daily life. You make it feel that way.
Protect Retention. Membership renewals and at risk member outreach are part of your job. You notice when engagement drops and you do something about it before a cancellation request comes in.
Own Your Pipeline. You track your leads, your follow ups, and your conversions with discipline. Your pipeline is organized, current, and honest.

Who You Are:

Sales at Altea is not about pressure. It is about belief. You believe in the experience this club offers, and that belief comes through in every conversation because it is genuine.

You are a natural with people. You read a room quickly. You know when someone needs more information and when they need to be heard. You adjust without being asked to.
You are hungry without being pushy. You care about your numbers because you care about the outcome, for the member and for the club. You follow up because you know the value of what you are offering, not because you are chasing a quota.
You are honest and grounded. You don't oversell. You find the right membership for the right person, and that integrity is what builds the kind of member community Altea is known for.
You are proud of where you work. When you give a tour, it shows. When you talk about Altea, it is not a script. It is something you genuinely believe in.

What We're Looking For:

1–3 years of experience in a sales, membership, or customer-facing role. fitness or hospitality experience is an asset
Demonstrated ability to convert leads and manage a sales pipeline with discipline and follow-through
Strong written and verbal communication skills. you are comfortable on the phone, in person, and over email
Experience with CRM platforms or membership management systems is an asset
A genuine interest in health, fitness, and wellness. you do not need to be an athlete, but you need to believe in what Altea offers
Valid Standard First Aid and CPR-C, maintained annually
Criminal Background Check required prior to commencement

What You'll Earn

This role is compensated at a level that reflects the standard we hold and the calibre of person we're looking for. All rates of pay are confidential. Beyond base, you'll receive a performance bonus tied to membership results, complimentary Altea membership, group benefits, vacation package plus paid Flex days.

Success Looks Like:

Your lead response time is fast, your tour conversion rate is strong, and your pipeline is never stale. Prospects feel informed and genuinely excited. not pressured. Members you've onboarded are engaged, retained, and referring people they care about. The Sales and Acquisition Manager trusts your pipeline because you keep it honest.

We are an equal opportunity employer and believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offences, disability, or any other legally protected factors. Accommodations are available upon request.

AI Disclosure: To support our hiring process, artificial intelligence–based tools may be used to assist with screening and assessment activities, alongside human review.

We thank you for your interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Membership Coordinator is responsible for converting inbound leads into members through tours and proactive community outreach. They also manage the sales pipeline and ensure high levels of member engagement and retention.

Requirements

Candidates should have 1–3 years of experience in sales or customer-facing roles, with a preference for fitness or hospitality backgrounds. A valid Standard First Aid and CPR-C certification is required, along with strong communication skills and the ability to pass a criminal background check.

Skills

Sales
Lead conversion
Customer service
Pipeline management
Communication
CRM
Membership management
Outreach
Relationship building
Public speaking
First aid
CPR-C

Benefits

Performance bonus
Complimentary Altea membership
Group benefits
Vacation package
Paid Flex days

Visa sponsorship

Not detected in the job text

Keywords

Sales
Membership Coordinator
Fitness
Wellness
Lead Generation
CRM
Customer Experience
Prospecting
Retention
Outreach
Hospitality
First Aid
CPR-C
Pipeline Management
Inbound Sales
Outbound Sales

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