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Added 9 mins ago
MH
Talent & Learning Department Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
…a key member of the management team, the Talent & Learning Manager provides strategic leadership and oversight for enterprise talent management, learning, and leadership development…
Added 9 mins ago
H
Global Mining Practice Business Development Leader
HDR
Vancouver, BC
- Full-time
…you could help make great things possible not only in your community, but around the…
Added 9 mins ago
KE
Assistant Aquaculture Manager
K’awat’si Economic Development Corporation (KEDC)
Port Hardy, BC
- $70,000 to $78,000 CAD / year
- Full-time
K’awat’si Fisheries Company is looking for an Assistant Aquaculture Manager to ensure the smooth and efficient operation of the office by providing high-level administrative support. This…
Added 9 mins ago
TS
Spiritual Care Advisor
The Salvation Army in Canada
Vancouver, BC
- Full-time
Communicates regularly with the Executive Director to review processes and programs to meet the spiritual needs of residents, families, and staff.
Added 9 mins ago
L
Senior Project Manager - FIFO (EPCM/Gold Project)
Lycopodium
Prince George, BC
- Full-time
Lycopodium Americas is seeking an experienced Senior Project Manager to join our growing Canadian projects team.
Added 9 mins ago
TT
Contract Administrator (13884)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $80,353 to $100,445.8 CAD / year
- Full-time
Based at the project office and reporting to the Manager, Commercial Management, the Contract Administrator provides contract administration support for a portfolio of contracts associated…
Added 9 mins ago
VS
Receptionist (2026-10991)
Verve Senior Living
Toronto, ON · North York, ON
- Other
Our Receptionists are the heart of our community – they are our guest experience ambassadors! Welcoming guests into our community with a smile, and setting the tone for their experience,…
Added 9 mins ago
ML
Maintenance Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Reporting to the Reliability Leader, the Maintenance Manager, is responsible for implementing corporate policies and standards, and establishing the Maintenance department's long-term…
Added 9 mins ago
ER
Human Resources Coordinator
EFW Radiology
Calgary, AB
- Full-time
About EFW: EFW Radiology owns and operates 11 community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.
Added 9 mins ago
VA
Manager, Technology Services (AI & Digital Governance)
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for an innovative and collaborative Manager, Technology Services (AI & Digital Governance).
Added 9 mins ago
RH
Customer Care Representative
Richcraft Homes
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
…professional growth. Innovation, integrity, craftsmanship, and community are at the forefront of everything we do. We have always kept an unwavering commitment to our people, our…
Added 9 mins ago
SB
Event Sales Specialist
Splitsville Bowl
AB · Edmonton, AB
- Full-time
Access to our in-house management training programs
Added 9 mins ago
VS
Dining Service Attendant (2026-10997)
Verve Senior Living
Toronto, ON
- Other
…supporting our residences or contributing within our corporate community, your work plays an important role in helping seniors live longer, better and you’ll be supported by a team that…
Added 9 mins ago
X
Territory Sales Manager
Xerxes
Concord, ON
- Full-time
As Territory Sales Manager, you will drive sales and margin performance across a significant Canadian and U.S. territory. Your impact will come from building a strong sales funnel,…
Added 9 mins ago
SH
Social Worker - M.S.W. - Medicine CP4 (GEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
…Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to…
Added 9 mins ago
MR
Homestay Coordinator - Temporary
Maple Ridge - Pitt Meadows School District No.42
Maple Ridge, BC
- Temporary
…alternate schools. It also provides a variety of certificate programs and relevant quality life-long learning opportunities through Ridge Meadows College and Continuing…
Added 9 mins ago
KE
Project Manager – Residential & Commercial Construction
K’awat’si Economic Development Corporation (KEDC)
Port Hardy, BC
- Full-time
…2014, KCC focuses on building infrastructure that supports community development, economic opportunities, and long-term…
Added 9 mins ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- $30 USD / hour
- Contract
Quickly identifying potential escalations and immediately routing them to their manager for quick action
Added 9 mins ago
VC
Director of Property Management
Villa Charities Inc.
Toronto, ON · North York, ON
- $115,000 to $140,000 CAD / year
- Full-time
Maintain close coordination with the Service Manager in the delivery of Social Housing Programs
Added 9 mins ago
I
Customer Experience Leader (Contract 18 Months)
Indigo
London, ON
- $18.6 to $23.25 CAD / hour
- Full-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 9 mins ago
L
Creator Partnerships Manager
Ledge
Canada
- Full-time
We are hiring a Creator Partnerships Manager to own how Ledge sources, onboards, and retains the creators on our platform. You will build the creator acquisition function from the ground…
Added 9 mins ago
CO
Process Documentation Specialist (2-Year Contract)
City of Markham
Markham, ON
- $83,093 to $104,793 CAD / year
- Contract
…and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the…
Added 9 mins ago
CC
Parent Infant Therapist
Children, Community and Social Services | Services à l’enfance et Services sociaux et communautaires
London, ON
- $6,521.97 to $9,216.7 CAD / month
- Full-time
…impact functioning in multiple areas such as home, school and community and appropriate community interventions have not produced the desired response. CPRI provides services that are based…
Added 9 mins ago
D
Dayforce Manager
Deloitte
Toronto, ON
- Full-time
We are seeking a dynamic and experienced Manager to join our Dayforce team. This role is pivotal in helping our clients navigate the complexities of HR transformation, leveraging innovative…
Added 9 mins ago
BM
Site Leader
BC Mental Health and Substance Use Services
Maple Ridge, BC
- $52.39 to $66.65 CAD / hour
- Full-time
The Site Leader provides visible clinical and operational leadership for assigned programs, ensuring the safe, effective and efficient delivery of integrated health services within a…

Altea

Membership Coordinator

Vancouver, BC, V5Z 2M9, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1–3 years of experience in a sales, membership, or customer-facing role. fitness or hospitality experience is an asset
Posting language: English
Posted: Oct 29, 2026

Original job description

Altea is Canada’s premier fitness and wellness destination. Multiple boutique studios, modern recovery, and lifestyle amenities, all under one roof, for one membership. We bring together the quality of a standalone boutique with the breadth of a full service club, and we deliver an experience that members build their week around. We are the membership members actually use. Everything we do is designed to deliver a premium member experience.

The Membership Coordinator is the first real conversation most people have with Altea. You are the person who turns curiosity into commitment, who takes a prospect from their first inquiry through a tour, a conversation, and a decision to join. This role is about understanding what someone actually needs, connecting them to the right experience, and making sure the people already inside the club feel as valued as the day they joined.

If you are someone who finds energy in people, takes a no personally without taking it personally, and believes that the right conversation at the right moment can change someone's health for the better, this role was built for you.

What You'll Do:

Convert Inbound Leads. Respond to inquiries quickly, book tours, and guide prospects through the Altea membership experience with genuine enthusiasm and zero pressure.
Drive Outbound Prospecting. Build your pipeline through community outreach, referral programs, local partnerships, and proactive follow up. You do not wait for leads to come to you.
Deliver Exceptional Tours. A tour at Altea is not a walkthrough. It is the first experience someone has with what will become part of their daily life. You make it feel that way.
Protect Retention. Membership renewals and at risk member outreach are part of your job. You notice when engagement drops and you do something about it before a cancellation request comes in.
Own Your Pipeline. You track your leads, your follow ups, and your conversions with discipline. Your pipeline is organized, current, and honest.

Who You Are:

Sales at Altea is not about pressure. It is about belief. You believe in the experience this club offers, and that belief comes through in every conversation because it is genuine.

You are a natural with people. You read a room quickly. You know when someone needs more information and when they need to be heard. You adjust without being asked to.
You are hungry without being pushy. You care about your numbers because you care about the outcome, for the member and for the club. You follow up because you know the value of what you are offering, not because you are chasing a quota.
You are honest and grounded. You don't oversell. You find the right membership for the right person, and that integrity is what builds the kind of member community Altea is known for.
You are proud of where you work. When you give a tour, it shows. When you talk about Altea, it is not a script. It is something you genuinely believe in.

What We're Looking For:

1–3 years of experience in a sales, membership, or customer-facing role. fitness or hospitality experience is an asset
Demonstrated ability to convert leads and manage a sales pipeline with discipline and follow-through
Strong written and verbal communication skills. you are comfortable on the phone, in person, and over email
Experience with CRM platforms or membership management systems is an asset
A genuine interest in health, fitness, and wellness. you do not need to be an athlete, but you need to believe in what Altea offers
Valid Standard First Aid and CPR-C, maintained annually
Criminal Background Check required prior to commencement

What You'll Earn

This role is compensated at a level that reflects the standard we hold and the calibre of person we're looking for. All rates of pay are confidential. Beyond base, you'll receive a performance bonus tied to membership results, complimentary Altea membership, group benefits, vacation package plus paid Flex days.

Success Looks Like:

Your lead response time is fast, your tour conversion rate is strong, and your pipeline is never stale. Prospects feel informed and genuinely excited. not pressured. Members you've onboarded are engaged, retained, and referring people they care about. The Sales and Acquisition Manager trusts your pipeline because you keep it honest.

We are an equal opportunity employer and believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offences, disability, or any other legally protected factors. Accommodations are available upon request.

AI Disclosure: To support our hiring process, artificial intelligence–based tools may be used to assist with screening and assessment activities, alongside human review.

We thank you for your interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Membership Coordinator is responsible for converting inbound leads into members through tours and proactive community outreach. They also manage the sales pipeline and ensure high levels of member engagement and retention.

Requirements

Candidates should have 1–3 years of experience in sales or customer-facing roles, with a preference for fitness or hospitality backgrounds. A valid Standard First Aid and CPR-C certification is required, along with strong communication skills and the ability to pass a criminal background check.

Skills

Sales
Lead conversion
Customer service
Pipeline management
Communication
CRM
Membership management
Outreach
Relationship building
Public speaking
First aid
CPR-C

Benefits

Performance bonus
Complimentary Altea membership
Group benefits
Vacation package
Paid Flex days

Visa sponsorship

Not detected in the job text

Keywords

Sales
Membership Coordinator
Fitness
Wellness
Lead Generation
CRM
Customer Experience
Prospecting
Retention
Outreach
Hospitality
First Aid
CPR-C
Pipeline Management
Inbound Sales
Outbound Sales

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