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Added 3 mins ago
CL
Resident Advisor
Campus Living Centres
Kamloops, BC
- Full-time
Work in co-operation with other staff including but not limited to: the Residence Life Manager (RLM), the General Manager (GM), the Operations Manager (OM), Residence Service…
Added 18 mins ago
P
Client Services Associate - January 2027
proSapient
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
Working closely with the Client Services Manager, you will take full ownership of client requests from the initial brief through to identifying, engaging, and qualifying relevant experts.…
Added 18 mins ago
A
Compensation Specialist
Altis
Toronto, ON
- Full-time
Excellent communication, relationship-building, and stakeholder management skills, with the confidence to present compensation information to leaders across the organization.
Added 18 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 18 mins ago
PA
BDC Service Representative (Brampton North Nissan)
Performance Auto Group
Brampton, ON
- Full-time
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
Added 18 mins ago
AG
Site Labour Relations Advisor
Aecon Group Inc.
Fort Saskatchewan, AB
- Full-time
…through the unique talents and collaborative spirit of every team member. If you’re inspired to make a difference through future-building projects, join our best-in-class…
Added 18 mins ago
TU
Academic and Career Advisor
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Part-time
…learning based on the specific and unique student needs. Through relationship building beginning in the student’s first year, the Advisor works closely with students throughout their degree…
Added 18 mins ago
CL
Resident Advisor
Campus Living Centres
Kingston, ON
- Full-time
Work in co-operation with other staff including but not limited to: the Residence Life Manager (RLM), the General Manager (GM), the Operations Manager (OM), Residence Service…
Added 18 mins ago
CL
General Manager - Off Campus
Campus Living Centres
Waterloo, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…
Added 33 mins ago
L
Senior Project Manager - FIFO (EPCM/Gold Project)
Lycopodium
Prince George, BC
- Full-time
Lycopodium Americas is seeking an experienced Senior Project Manager to join our growing Canadian projects team.
Added 33 mins ago
TT
Contract Administrator (13884)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $80,353 to $100,445.8 CAD / year
- Full-time
Based at the project office and reporting to the Manager, Commercial Management, the Contract Administrator provides contract administration support for a portfolio of contracts associated…
Added 33 mins ago
ES
Vice-président(e) exécutif(ve), Développement des affaires - Montréal | Executive Vice President, Business Development - Montrel
Equans Services Canada & US
Montreal, QC
- Full-time
As a member of the Executive Leadership Team, the incumbent leads:
Added 33 mins ago
SQ
Program Manager, Canadian Shared Services
Sunlife Québec
Montreal, QC
- Full-time
Reporting to the VP, Canadian Shared Services, the Program Manager acts as a strategic partner and is responsible for enabling the effective execution of strategic and operational…
Added 33 mins ago
PC
Corporate Tax, Senior Manager
PwC Canada
Calgary, AB
- Full-time
As a Corporate Tax Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 33 mins ago
TH
Retirement Consultant
TELUS Health
Vancouver, BC
- $70,000 to $100,000 CAD / year
- Full-time
Act as manager in the client accounts department
Added 34 mins ago
SS
Project Manager - Operations & Logistics (12 Month Contract)
Summit Search Group
Toronto, ON
- $60,000 to $80,000 CAD / year
- Contract
My client is seeking an experienced and highly organized Operations Project Manager to join their team on a 12-month contract during an exciting period of growth. This role will support the…
Added 34 mins ago
PC
AML Analytics Manager
PwC Canada
Toronto, ON
- Full-time
As a AML Analytics Manager , unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 34 mins ago
SQ
Analyst, Technical Support Services
Sunlife Québec
Montreal, QC
- Full-time
The Analyst is a member of the Technical Services Support team within Digital Employee Experience. As part of the second-level IT support function, the role assists when Service Desk agents…
Added 34 mins ago
ML
Foodservice Sales Manager
Maple Leaf Foods Inc.
BC
- $96,000 to $141,000 CAD / year
- Full-time
The Regional Manager, Distribution Sales is responsible for the commercial performance, growth, and viability of protein products across all categories and customers in their portfolio.…
Added 34 mins ago
ML
Manager, Social Impact
Maple Leaf Foods Inc.
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Contract
Partnership and grants management: Key relationship manager with partners of the Maple Leaf Centre for Food Security including overseeing monitoring and evaluation of funded programs and…
Added 49 mins ago
RU
Shift Manager
Ricoh USA, Inc.
Toronto, ON
- Full-time
Maintains a positive internal working relationship with Sales Department.
Added 1 hour ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log…
Added 1 hour ago
Talent Acquisition Specialist
Bayshore
Markham, ON
…HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada’s…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Leduc, AB
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 1 hour ago
CB
National Account Manager
Canadian Bar Association
Ottawa, ON
- Full-time
Reporting to the Senior Manager, Membership Strategy, the National Account Manager (NAM) is responsible for managing and growing the association’s national accounts and driving membership…

Altea

Membership Coordinator

Vancouver, BC, V5Z 2M9, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1–3 years of experience in a sales, membership, or customer-facing role. fitness or hospitality experience is an asset
Posting language: English
Posted: Oct 29, 2026

Original job description

Altea is Canada’s premier fitness and wellness destination. Multiple boutique studios, modern recovery, and lifestyle amenities, all under one roof, for one membership. We bring together the quality of a standalone boutique with the breadth of a full service club, and we deliver an experience that members build their week around. We are the membership members actually use. Everything we do is designed to deliver a premium member experience.

The Membership Coordinator is the first real conversation most people have with Altea. You are the person who turns curiosity into commitment, who takes a prospect from their first inquiry through a tour, a conversation, and a decision to join. This role is about understanding what someone actually needs, connecting them to the right experience, and making sure the people already inside the club feel as valued as the day they joined.

If you are someone who finds energy in people, takes a no personally without taking it personally, and believes that the right conversation at the right moment can change someone's health for the better, this role was built for you.

What You'll Do:

Convert Inbound Leads. Respond to inquiries quickly, book tours, and guide prospects through the Altea membership experience with genuine enthusiasm and zero pressure.
Drive Outbound Prospecting. Build your pipeline through community outreach, referral programs, local partnerships, and proactive follow up. You do not wait for leads to come to you.
Deliver Exceptional Tours. A tour at Altea is not a walkthrough. It is the first experience someone has with what will become part of their daily life. You make it feel that way.
Protect Retention. Membership renewals and at risk member outreach are part of your job. You notice when engagement drops and you do something about it before a cancellation request comes in.
Own Your Pipeline. You track your leads, your follow ups, and your conversions with discipline. Your pipeline is organized, current, and honest.

Who You Are:

Sales at Altea is not about pressure. It is about belief. You believe in the experience this club offers, and that belief comes through in every conversation because it is genuine.

You are a natural with people. You read a room quickly. You know when someone needs more information and when they need to be heard. You adjust without being asked to.
You are hungry without being pushy. You care about your numbers because you care about the outcome, for the member and for the club. You follow up because you know the value of what you are offering, not because you are chasing a quota.
You are honest and grounded. You don't oversell. You find the right membership for the right person, and that integrity is what builds the kind of member community Altea is known for.
You are proud of where you work. When you give a tour, it shows. When you talk about Altea, it is not a script. It is something you genuinely believe in.

What We're Looking For:

1–3 years of experience in a sales, membership, or customer-facing role. fitness or hospitality experience is an asset
Demonstrated ability to convert leads and manage a sales pipeline with discipline and follow-through
Strong written and verbal communication skills. you are comfortable on the phone, in person, and over email
Experience with CRM platforms or membership management systems is an asset
A genuine interest in health, fitness, and wellness. you do not need to be an athlete, but you need to believe in what Altea offers
Valid Standard First Aid and CPR-C, maintained annually
Criminal Background Check required prior to commencement

What You'll Earn

This role is compensated at a level that reflects the standard we hold and the calibre of person we're looking for. All rates of pay are confidential. Beyond base, you'll receive a performance bonus tied to membership results, complimentary Altea membership, group benefits, vacation package plus paid Flex days.

Success Looks Like:

Your lead response time is fast, your tour conversion rate is strong, and your pipeline is never stale. Prospects feel informed and genuinely excited. not pressured. Members you've onboarded are engaged, retained, and referring people they care about. The Sales and Acquisition Manager trusts your pipeline because you keep it honest.

We are an equal opportunity employer and believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offences, disability, or any other legally protected factors. Accommodations are available upon request.

AI Disclosure: To support our hiring process, artificial intelligence–based tools may be used to assist with screening and assessment activities, alongside human review.

We thank you for your interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Membership Coordinator is responsible for converting inbound leads into members through tours and proactive community outreach. They also manage the sales pipeline and ensure high levels of member engagement and retention.

Requirements

Candidates should have 1–3 years of experience in sales or customer-facing roles, with a preference for fitness or hospitality backgrounds. A valid Standard First Aid and CPR-C certification is required, along with strong communication skills and the ability to pass a criminal background check.

Skills

Sales
Lead conversion
Customer service
Pipeline management
Communication
CRM
Membership management
Outreach
Relationship building
Public speaking
First aid
CPR-C

Benefits

Performance bonus
Complimentary Altea membership
Group benefits
Vacation package
Paid Flex days

Visa sponsorship

Not detected in the job text

Keywords

Sales
Membership Coordinator
Fitness
Wellness
Lead Generation
CRM
Customer Experience
Prospecting
Retention
Outreach
Hospitality
First Aid
CPR-C
Pipeline Management
Inbound Sales
Outbound Sales

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