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Added 6 mins ago
LS
HR Officer - Wellness, Health and Safety
Langley School District #35
Langley (District), BC · Langley, BC
- Full-time
…Disability Management Professional (CDMP), Certified Return to Work Coordinator (CRTWC), Certified Human Resources Professional (CHRP), or related credentials would be considered…
Added 6 mins ago
CO
Casual Personal Trainer - Program Representative - ᐱᓕᕆᐊᒧᑦ ᑭᒡᒐᖅᑐᐃᔨ – ᐃᒻᒥᒧᑦ ᐃᖃᐃᓕᓴᐃᑎᑦᑎᔨ
City of Iqaluit
Iqaluit, NU
- Part-time
Reporting to the Fitness Centre Coordinator, the Program Representative – Personal Trainer provides individualized one-on-one fitness training to clients with a wide range of ages,…
Added 7 mins ago
TT
Operations Coordinator
Trimac Transportation
Winnipeg, MB
- Full-time
The Sr Coordinator, Branch Operations is responsible for continually supporting Searcy Trucking’s safety management system, which is the foundation of the company’s safety culture. The role…
Added 7 mins ago
SF
COORDONNATEUR(TRICE) DES OPÉRATIONS, GESTION DES COMMANDES // OPERATIONS COORDINATOR, ORDER MANAGEMENT
SharkNinja France
Montreal, QC
- Full-time
Assurer la relève au besoin et effectuer des transferts de dossiers clairs afin de maintenir la continuité du service.
Added 7 mins ago
JI
Customer Success Coordinator
Jumbo Interactive
Calgary, AB
- Full-time
The Customer Success Coordinator supports the successful delivery of lottery campaigns from planning through completion. Working closely with Lottery Delivery, Project Management,…
Added 7 mins ago
OD
Inbound and WIP Inventory Coordinator
One Degree Organic Foods
Mission, BC
- Full-time
POSITION: Inbound & WIP Inventory Coordinator REPORTS TO: Director of Manufacturing
Added 21 mins ago
SA
Academic and Operations Associate
Southpointe Academy
Tsawwassen, BC
- Full-time
…age range of students, increased staff support needs, food service coordination, room scheduling, external rentals, and high daily visitor…
Added 21 mins ago
LA
Parts Coordinator
Lift Auto Group
Edmonton, AB
- $38,000 to $44,000 CAD / year
- Full-time
CSN Herbers South has an opportunity for a well-rounded Parts Coordinator to join the team in Edmonton, AB. The primary duties of this position involve the shipping and receiving of…
Added 36 mins ago
BA
People & Culture Coordinator
B+H Architects
Toronto, ON · B+H Canada Toronto
- Full-time
We are looking for a proactive and detail-oriented AEUK People & Culture Coordinator to join our People & Culture team on a six-month fixed-term contract, supporting SJ Group entities…
Added 36 mins ago
SJ
People & Culture Coordinator
Surbana Jurong Group
Toronto, ON · B+H Canada Toronto
- Full-time
We are looking for a proactive and detail-oriented AEUK People & Culture Coordinator to join our People & Culture team on a six-month fixed-term contract, supporting SJ Group entities…
Added 36 mins ago
BE
Production Coordinator (Stereoscopic Prep)
Bardel Entertainment
Remote, Canada
- $1,300 to $1,450 CAD / week
- Remote
A collaborative, service-oriented approach and the confidence to ask questions and escalate issues when needed.
Added 36 mins ago
TC
Marketing Communications Coordinator
The Clarice Smith Performing Arts Center
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The College of Arts and Humanities’ Marketing Communications Coordinator, School of Music (MCC) supports the marketing communications priorities of the School of Music (SOM) and reports to…
Added 36 mins ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Sechelt, BC
- Full-time
…under the direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care,…
Added 51 mins ago
PH
Operations Coordinator, Advancing Health
Providence Healthcare
Vancouver, BC
- Temporary
…Outcomes at St. Paul's Hospital is looking for an Operations Coordinator to help create a welcoming, organized, efficient, and collaborative workplace where researchers, scientists,…
Added 51 mins ago
CV
Cashier Receptionist (CCC), Temporary Part Time, up to one year
Cowichan Valley Regional District
Duncan, BC
- Part-time
- Temporary
…District. Reporting to the Administration & Facility Booking Coordinator, the Cashier Receptionist is responsible for the reception duties within the Cowichan Community Centre at the Ticket…
Added 1 hour ago
MB
Inventory Coordinator
Martin Brower
Baie-D'Urfé, QC
- Full-time
Strong interpersonal, customer service, presentation, and organizational skills to oversee staff
Added 1 hour ago
BI
Head Office Administrative Coordinator
Bento Inc.
Richmond Hill, ON
- $50,000 to $55,000 CAD / year
- Full-time
…to applicants with previous experience working as a; Office Coordinator, Administrative Assistant, Office Administrator, Receptionist, Executive Assistant, Administrative Coordinator,…
Added 1 hour ago
RT
transportation coordinator
Ryanson Transport Ltd.
Leduc, AB
- Full-time
Added 1 hour ago
LA
Visitor Engagement Coordinator
Legislative Assembly of Alberta
AB · Edmonton, AB
- Full-time
…programs. We are currently seeking to hire a Visitor Engagement…
Added 1 hour ago
TP
Field Service Coordinator
Total Power Limited
Calgary, AB
- Full-time
Monitor drivers’ hours of service, availability of equipment as well as fleet movement and operations
Added 1 hour ago
S
13620 - Housing Services Coordinator
S.U.C.C.E.S.S.
BC · Vancouver, British Columbia
- Full-time
The Housing Services Coordinator is responsible for maintaining occupancy across affordable housing properties through vacancy marketing, applicant screening, eligibility assessment,…
Added 1 hour ago
S
13619 - Settlement Program Coordinator
S.U.C.C.E.S.S.
Vancouver, BC
- Full-time
- Temporary
The Settlement Program Coordinator supports and works collaboratively with Community Integration Practitioners to provide settlement services to temporary residents, naturalized citizens,…
Added 1 hour ago
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
New Westminster, BC
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families, the Administrative…
Added 1 hour ago
Workplace Design Coordinator
Stripe
Toronto, ON
As a Workplace Design Coordinator at Stripe, you will help maintain and improve design quality across our global office portfolio. In this role, you will manage design standards and…
Added 1 hour ago
H
Client Appointment Coordinator
H2O4Life
Cambridge, ON
- Full-time
Client Appointment Coordinator – No Experience Required

Altea

Membership Coordinator

Vancouver, BC, V5Z 2M9, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1–3 years of experience in a sales, membership, or customer-facing role. fitness or hospitality experience is an asset
Posting language: English
Posted: Oct 29, 2026

Original job description

Altea is Canada’s premier fitness and wellness destination. Multiple boutique studios, modern recovery, and lifestyle amenities, all under one roof, for one membership. We bring together the quality of a standalone boutique with the breadth of a full service club, and we deliver an experience that members build their week around. We are the membership members actually use. Everything we do is designed to deliver a premium member experience.

The Membership Coordinator is the first real conversation most people have with Altea. You are the person who turns curiosity into commitment, who takes a prospect from their first inquiry through a tour, a conversation, and a decision to join. This role is about understanding what someone actually needs, connecting them to the right experience, and making sure the people already inside the club feel as valued as the day they joined.

If you are someone who finds energy in people, takes a no personally without taking it personally, and believes that the right conversation at the right moment can change someone's health for the better, this role was built for you.

What You'll Do:

Convert Inbound Leads. Respond to inquiries quickly, book tours, and guide prospects through the Altea membership experience with genuine enthusiasm and zero pressure.
Drive Outbound Prospecting. Build your pipeline through community outreach, referral programs, local partnerships, and proactive follow up. You do not wait for leads to come to you.
Deliver Exceptional Tours. A tour at Altea is not a walkthrough. It is the first experience someone has with what will become part of their daily life. You make it feel that way.
Protect Retention. Membership renewals and at risk member outreach are part of your job. You notice when engagement drops and you do something about it before a cancellation request comes in.
Own Your Pipeline. You track your leads, your follow ups, and your conversions with discipline. Your pipeline is organized, current, and honest.

Who You Are:

Sales at Altea is not about pressure. It is about belief. You believe in the experience this club offers, and that belief comes through in every conversation because it is genuine.

You are a natural with people. You read a room quickly. You know when someone needs more information and when they need to be heard. You adjust without being asked to.
You are hungry without being pushy. You care about your numbers because you care about the outcome, for the member and for the club. You follow up because you know the value of what you are offering, not because you are chasing a quota.
You are honest and grounded. You don't oversell. You find the right membership for the right person, and that integrity is what builds the kind of member community Altea is known for.
You are proud of where you work. When you give a tour, it shows. When you talk about Altea, it is not a script. It is something you genuinely believe in.

What We're Looking For:

1–3 years of experience in a sales, membership, or customer-facing role. fitness or hospitality experience is an asset
Demonstrated ability to convert leads and manage a sales pipeline with discipline and follow-through
Strong written and verbal communication skills. you are comfortable on the phone, in person, and over email
Experience with CRM platforms or membership management systems is an asset
A genuine interest in health, fitness, and wellness. you do not need to be an athlete, but you need to believe in what Altea offers
Valid Standard First Aid and CPR-C, maintained annually
Criminal Background Check required prior to commencement

What You'll Earn

This role is compensated at a level that reflects the standard we hold and the calibre of person we're looking for. All rates of pay are confidential. Beyond base, you'll receive a performance bonus tied to membership results, complimentary Altea membership, group benefits, vacation package plus paid Flex days.

Success Looks Like:

Your lead response time is fast, your tour conversion rate is strong, and your pipeline is never stale. Prospects feel informed and genuinely excited. not pressured. Members you've onboarded are engaged, retained, and referring people they care about. The Sales and Acquisition Manager trusts your pipeline because you keep it honest.

We are an equal opportunity employer and believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offences, disability, or any other legally protected factors. Accommodations are available upon request.

AI Disclosure: To support our hiring process, artificial intelligence–based tools may be used to assist with screening and assessment activities, alongside human review.

We thank you for your interest; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Membership Coordinator is responsible for converting inbound leads into members through tours and proactive community outreach. They also manage the sales pipeline and ensure high levels of member engagement and retention.

Requirements

Candidates should have 1–3 years of experience in sales or customer-facing roles, with a preference for fitness or hospitality backgrounds. A valid Standard First Aid and CPR-C certification is required, along with strong communication skills and the ability to pass a criminal background check.

Skills

Sales
Lead conversion
Customer service
Pipeline management
Communication
CRM
Membership management
Outreach
Relationship building
Public speaking
First aid
CPR-C

Benefits

Performance bonus
Complimentary Altea membership
Group benefits
Vacation package
Paid Flex days

Visa sponsorship

Not detected in the job text

Keywords

Sales
Membership Coordinator
Fitness
Wellness
Lead Generation
CRM
Customer Experience
Prospecting
Retention
Outreach
Hospitality
First Aid
CPR-C
Pipeline Management
Inbound Sales
Outbound Sales

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