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Added 8 mins ago
VA
Veterinary Assistant, Critical Care, Calgary Animal Referral and Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Full-time
…healthcare team. The CARE Centre is a 24-hour emergency and referral specialty hospital. We are committed to supporting pet owners and the veterinary community by providing the highest…
Added 8 mins ago
IG
Commercial Lines Account Professional
Insight Global
Ottawa, ON · Kanata, ON
- $65,000 to $73,000 CAD / year
- Full-time
- Identify client risks and recommend appropriate insurance solutions, including Property, Liability, Commercial Auto, Professional Liability, Cyber, and Specialty Coverages.
Added 8 mins ago
SC
Underwriting Assistant (PL)
SPG Canada
Langley (District), BC · City of Langley, BC
- Full-time
Canada’s specialty insurance market is evolving fast - and we are right at the center of it.
Added 8 mins ago
SS
executive chef
Savoy's South Indian Kitchen
AB · Edmonton, AB
- Full-time
Prepare and cook complete meals and specialty foods for events such as banquets
Added 8 mins ago
SC
Personal Lines Senior Underwriter
SPG Canada
Vancouver, BC
- Full-time
At Specialty Program Group Canada (SPG Canada), we are insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada’s largest Delegated…
Added 52 mins ago
RL
FT CASHIER
Ralph Lauren
Mirabel, QC
- Full-time
Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
Added 1 hour ago
SH
Child Development Lab Assistant - TERM
Sisler High School
Winnipeg, MB
- Full-time
certificate in a specialty post-secondary program such as the Early Childhood Educator Program (ECE II)
Added 1 hour ago
UI
Insurance Broker Commission Role
Unison Insurance Group Inc.
Brampton, ON
- Full-time
…recommending suitable products across personal, commercial, and specialty lines. The role involves preparing quotes, processing policy changes, and coordinating renewals while ensuring…
Added 1 hour ago
SO
Mechanical Engineer in Training
Salas O'Brien
Toronto, ON · North York, ON
- Full-time
…conditioning, piping, plumbing, drainage, fire protection and other specialty systems. You will have responsibility for performing design calculations, selecting equipment, preparing…
Added 1 hour ago
AI
Account Executive - Personal Ins, VIP Sales
Axis Insurance
Burlington, ON
- $65,000 to $70,000 CAD / year
- Full-time
Referring business opportunities outside specialty area to other Axis’ Account Executive
Added 1 hour ago
Medical Director Veterinarian
VetStrategy / Daubigny
Mississauga, ON
Medical Director – Specialty & Emergency Hospital
Added 1 hour ago
I
Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
1-3 years of leadership experience in a specialty retail and/or multi-unit environment, with experience leading teams in a customer-facing environment
Added 1 hour ago
AI
Customer Sales and Service Representative
Applied Industrial Technologies - Canada
Saskatoon, SK
- Full-time
…transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities…
Added 1 hour ago
MG
Registered Practical Nurse (PeriAnesthesia Care Unit)
Michael Garron Hospital
Toronto, ON
- Temporary
Specialty knowledge in pre/post care and management of all surgical sub-specialties, i.e.GI, Nephrology, Gynecology, Hands & Plastics, Orthopedics, OHTNS and Thoracic surgical patients…
Added 1 hour ago
A
Commercial/Sales Account Director I
AMECO
Leduc, AB
- Full-time
…comprehensive portfolio of equipment, site services, fleet, and specialty solutions to meet customer…
Added 1 hour ago
SC
Senior Manager – Environmental Design and Approvals
SYSTRA Canada
Toronto, ON
- Full-time
Experience liaising with other specialty consultants, contractors and Governmental Authorities; and
Added 1 hour ago
A&
Store Manager
Abercrombie & Fitch Co.
Toronto, ON
- Full-time
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for…
Added 1 hour ago
WO
Pharmacy Technician – Pharmacy
William Osler Health System
Brampton, ON
- Contract
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 1 hour ago
WO
Pharmacy Technician - Pharmacy
William Osler Health System
Brampton, ON
- Part-time
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 1 hour ago
WO
Pharmacy Technician – Pharmacy
William Osler Health System
Brampton, ON
- Contract
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 1 hour ago
WO
Pharmacy Technician - Pharmacy
William Osler Health System
Brampton, ON
- Part-time
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 1 hour ago
S
Business Development Specialist, Pharmacy
Sobeys
Mississauga, ON
- Full-time
Experience within pharmacy, healthcare, long-term care, specialty pharmacy, pharmaceutical, medical services, or related healthcare sectors preferred.
Added 1 hour ago
PH
Pediatric Emergency Physician(s), Division of Pediatric Emergency Medicine - BC Children's Hospital & UBC
Provincial Health Services Authority
Vancouver, BC
- Full-time
BCCH is a program of the Provincial Health Services Authority (PHSA) which plans, manages and evaluates specialty and province-wide health care services across BC. Our values reflect our…
Added 1 hour ago
S
Patient Care Coordinator, BC Mental Health and Substance Use Services
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 1 hour ago
ES
Expert(e) Réseaux & Sécurité Senior - Senior Network & Security Expert - Montréal
Equans Services Canada & US
Montreal, QC
- Full-time

Altec

Service Support Representative - Parts & Admin

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Education: High school diploma
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

Why Join Altec?

Altec is proud to have a long history and commitment to Canada. Altec’s primary products – Made in America – include Aerial Devices, Digger Derricks, Cranes, Chippers, Tracked Equipment, and Specialty Products, found in over 100 countries around the world. In addition to our 8 major manufacturing facilities, Altec has three final assembly plants, 40+ service centers and an extensive network of field service technicians.

Settle in with an Original Equipment Manufacturer (OEM) in an Essential Industry (supporting Utilities, Tree Care, & Telecom).

Why Altec?

Values that include Enjoyment of Work and Family
Career focus, with growth & development encouraged within Altec
A team environment that shares a passion for service
Competitive Compensation that rewards performance
Comprehensive Benefits including extended health care, dental and vision care, RRSP match, wellness programs, company events, tuition reimbursement, paid vacation

The Altec Service Group has service centers and an extensive fleet of mobile service vehicles and technicians across the United States and Canada. This critical service support position is responsible for providing excellent customer support and satisfaction within the Service Support areas: Administrative, Inventory, Parts and Estimating. Responds to customer inquiries and resolves customer issues. Provides updates to Team Lead for internal teams on customer needs that contribute to the customer satisfaction.

Apply now at https://jobs.altec.com

Basic Qualifications, Experience, And Skills Required

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

High School Diploma or GED required and
Two years of experience in industry related field required (i.e., Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job function

Bachelor’s Degree and
One years’ experience in industry related field preferred (i.e., Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job function

Also,

Hydraulic or mechanical background preferred
Must have demonstrated experience of providing high levels of customer support
Strong Computer Skills, especially in Microsoft Word and Microsoft Excel
Demonstrated Problem Solving Skills
Strong attention to detail
Solid team player with a collaborative nature
Ability to multitask and handle multiple transactions
Ability to work effectively in a fast-paced environment
Excellent written and verbal communication
Travel 0 – 25% of the time

Major Responsibilities

Duties below represent the scope of the position.

Administrative Service Support

Creates accurate and timely repair orders.
Confers with customers, supervisors, and vendors to address questions, problems, or requests for service or equipment.
Performs specific customer requirements for the opening and closing of Service Requests.
Resolves problems with strong analytical and administrative abilities.
Resolves Level 1 and 2 Installed Base updates.
Effectively represents Team Altec; Communicates any customer needs/requests within Service’s scope to the appropriate Altec entity or External customer.

Inventory Service Support

Conducts Freight debrief per established standards.

Parts Service Support

Conducts Stock parts order entry, form entry as directed per established standards.
Researches parts with assistance/oversight of applicably trained peers and/or supervision.

OTHER POSITION SPECIFICATIONS:

Demonstrated record of responsibility
Extremely detail oriented
Customer Service Oriented
Motivated, goal oriented and persistent
Maintain Company confidentiality
Must handle stress and deadlines well
Participate in Continuous Improvement Initiatives

Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development – Teamwork

Altec Industries Ltd is an equal opportunity employer. Altec welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

Provides customer and administrative support across service requests, inventory, parts, and estimating, including creating repair orders and addressing customer questions and issues. Enters stock parts orders, researches parts, conducts freight debriefs, and communicates customer needs to the appropriate teams.

Requirements

Requires a high school diploma or GED and two years of relevant industry experience, or a bachelor's degree with one year of relevant experience; a hydraulic or mechanical background is preferred. Candidates should have strong customer-support experience, computer skills including Microsoft Word and Excel, problem-solving ability, attention to detail, and the ability to multitask in a fast-paced environment.

Skills

Customer Support
Customer Service
Problem Solving
Microsoft Word
Microsoft Excel
Attention To Detail
Multitasking
Written Communication
Verbal Communication
Inventory Control
Parts Order Entry
Administrative Support
Repair Order Creation
Freight Debriefing
Hydraulic Or Mechanical Knowledge
Teamwork

Benefits

Extended Health Care
Dental Care
Vision Care
RRSP Match
Wellness Programs
Company Events
Tuition Reimbursement
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Service
Service Support
Administrative Support
Inventory Control
Parts Support
Estimating
Repair Orders
Service Requests
Stock Parts Orders
Parts Research
Freight Debriefing
Installed Base Updates
Microsoft Word
Microsoft Excel
Problem Solving
Hydraulics
Mechanical Background
Manufactured Products
Material Support
Service Writing
Customer Satisfaction
Continuous Improvement
Utilities
Tree Care
Telecommunications
Machinery Manufacturing

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