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ALTEN Canada

Lead Customer Project Support Engineer

Markham, ON, Canada

The current target salary range for this role is $100,000 – $110,000 per year. · Full-time

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Job details

Pay: The current target salary range for this role is $100,000 – $110,000 per year.
Job type: Full-time
Apply by: Nov 8, 2026
Experience: Minimum 5 years of experience in protection and control panel design.
Posting language: English
Posted: Oct 9, 2026

Original job description

About ALTEN:

In just three decades, ALTEN has become a global leader in Research & Development, Engineering, IT Services, Life Sciences, and Network Services. With a presence in more than 30 countries and a team of over 60,000 employees, we are trusted by industry leaders worldwide to deliver pioneering solutions and drive technical excellence.

ALTEN CANADA, a proud subsidiary of ALTEN headquartered in France, is dedicated to serving the Canadian market. With offices in Montreal and Toronto, we combine global expertise with local insight to accelerate innovation across Canada.

At ALTEN CANADA, our consultants thrive on solving complex, highly technical challenges across diverse industries. From Life Sciences to Energy, Automation to Manufacturing, Aviation, Defense. Automotive, Rail and Transportation to Information Systems and Telecommunications, our unwavering commitment to excellence shaping the future of technology and industry.

Context of the project: The successful candidate will initially support two projects involving the design and supply of protection and control panels. One is for data center and the other if for Nuclear.

Day-to-Day Responsibilities

Review customer specifications and existing protection and control panel designs.
Analyze and interpret single-line diagrams, schematics, wiring diagrams, control diagrams, and power diagrams.
Discuss technical requirements, design changes, and engineering decisions directly with customers.
Review drawings, provide detailed technical markups, and communicate revisions to the drafting team.
Validate updated drawings and ensure customer-requested changes have been correctly implemented.
Support the customer approval process through technical reviews and design revisions.
Coordinate activities between customers, engineering, manufacturing, purchasing, and offshore drafting teams.
Identify required components and support bill-of-material updates.
Assist with adapting standard testing procedures to project-specific requirements.
Escalate technical, drafting, or schedule-related risks as needed.
Support future projects from specification review through design development and customer engagement.

Qualifications

Bachelor's degree in Electrical Engineering.
Minimum 5 years of experience in protection and control panel design.
Strong understanding of protection relays and their application within electrical protection and control systems.
Ability to review and interpret schematic, wiring, control, single-line, and power diagrams.
Experience creating clear and technically accurate drawing markups for drafting teams.
Strong customer-facing communication skills with the ability to discuss technical topics confidently.
Ability to work independently, review designs critically, and drive solutions to completion.

Assets:

Experience with protection relays from various manufacturers.
Experience in turnkey protection and control projects.
Knowledge of relay testing practices, test equipment, and test procedure development.
Familiarity with SCADA, substation automation, communications, metering, and system integration.
Knowledge of CSA, UL 508, and other applicable panel design standards.
Experience working with offshore engineering or drafting teams.
Lean Six Sigma certification and/or P.Eng designation.
Ability to travel within North America when required.

Why Join Us?

ALTEN Canada fosters a dynamic, collaborative work environment where every team member is empowered to reach their full potential. We are deeply committed to investing in our people by offering meaningful experiences and supporting continuous learning, growth, and career development

As part of our dedication to employee well-being, we provide a competitive and comprehensive benefits package that includes:

Collective insurance and group retirement savings plans
4 weeks of vacation starting from year one
Corporate discounts and team-building activities
Tailored professional development plans

At ALTEN Canada, your skills are celebrated, your ambitions supported, and your growth continuously nurtured. Join us and discover the difference of working with a company that values innovation, collaboration, and excellence, where endless possibilities await.

ALTEN CANADA is committed to promoting diversity, equity, and inclusion. We strive to provide a work environment where every individual feels welcomed, valued, and respected, allowing them to thrive to their full potential. This includes our dedication to offer accessibility measures to those who require them. Should you require any accommodation during our recruitment process, please reach out to us.

Alten uses artificial intelligence tools to support certain administrative aspects of the recruitment process, such as interview note-taking and résumé formatting. These tools do not make hiring decisions. Candidate consent is always obtained prior to use.

In accordance with our compensation practices, ALTEN is providing the salary range associated with this opportunity. Final compensation will be determined after considering several factors, including professional experience, skill set, educational background, certifications, and geographic market conditions. The current target salary range for this role is $100,000 – $110,000 per year.

This job posting corresponds to an active and immediate vacancy currently open with one of Alten’s clients.

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More about this job

Responsibilities

Review customer specifications and protection and control panel designs, interpret electrical diagrams, provide technical drawing markups, and validate revisions against customer requirements. Coordinate engineering, manufacturing, purchasing, customers, and drafting teams while supporting component selection, testing procedures, customer approvals, and project risk escalation.

Requirements

Requires a bachelor's degree in Electrical Engineering and at least five years of protection and control panel design experience. Candidates should understand protection relays and electrical diagrams, produce accurate drawing markups, communicate confidently with customers, and independently drive design solutions to completion.

Skills

Protection And Control Panel Design
Protection Relays
Electrical Diagram Interpretation
Customer Communication
Technical Drawing Markups
Design Review
Bill Of Materials Updates
Project Coordination
Relay Testing
SCADA
Substation Automation
System Integration
Panel Design Standards
Risk Escalation
Turnkey Projects

Benefits

Collective Insurance
Group Retirement Savings Plan
Four Weeks Of Vacation Starting From Year One
Corporate Discounts
Team-Building Activities
Tailored Professional Development Plans

Visa sponsorship

Not detected in the job text

Keywords

Protection And Control Panels
Electrical Engineering
Protection Relays
Single-Line Diagrams
Schematics
Wiring Diagrams
Control Diagrams
Power Diagrams
Technical Drawing Markups
Customer Approval
Bill Of Materials
Relay Testing
Test Equipment
Test Procedure Development
SCADA
Substation Automation
Communications
Metering
System Integration
CSA
UL 508
Turnkey Projects
Offshore Drafting
Lean Six Sigma
P.Eng
Data Centers
Nuclear

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