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Added 9 mins ago
A
Plastic Surgery Specialist - (12 Months Contract) Montreal and Surrounding Areas
AbbVie
Montreal, QC
- Full-time
Reporting to National Sales Manager-PSRM, the successful candidate will be responsible for managing the regional sales efforts focusing on the Plastic Surgeon community by increasing…
Added 24 mins ago
US
Service Technicians
University Sprinkler Systems Inc
Delta, BC
- Full-time
You must have a desire to build a career in service and service-oriented sales
Added 54 mins ago
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Account Manager, Physician Relations
Prenuvo
Vancouver, BC
- Full-time
5-8 years of experience in outside sales, business development, or healthcare provider sales, ideally within healthcare, medical device, pharmaceutical, or diagnostics sales
Added 1 hour ago
M
Retail Manager - Whistler
MEC
Whistler, BC
- $56,000 to $69,900 CAD / year
- Full-time
Deliver exceptional member service and support on the sales floor
Added 1 hour ago
Principal Product Manager (Healthcare Solutions)
Open Text Corporation
Richmond Hill, ON
As the senior product leader for this domain, you will establish an outside-in point of view, translate market and regulatory change into differentiated product direction, and align…
Added 1 hour ago
CC
Sales Representative - Facility Services
Cintas Canada
Langley (District), BC · Langley, BC
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 1 hour ago
A
Représentant(e) des ventes en relations bancaires/Banking Relationship Sales Representative
ADP
Montreal, QC
- Full-time
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
Porcupine Plain, SK
Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.
Added 2 hours ago
CC
Account Manager / Outside Sales - Aftermarket Heavy Duty Truck Parts
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
Transaxle, part of Crane Carrier Canada (Limited), is seeking an Account Manager-Outside Sales who is responsible for promoting and selling heavy duty truck parts to customers in a…
Added 2 hours ago
O
Principal Product Manager (Healthcare Solutions)
OpenText
Richmond Hill, ON
- Full-time
As the senior product leader for this domain, you will establish an outside-in point of view, translate market and regulatory change into differentiated product direction, and align…
Added 2 hours ago
CC
Customer Service Representative
Crossroads C&I
AB · Edmonton, AB
- Full-time
…attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment…
Added 2 hours ago
KC
Branch Supervisor
Kerr Controls & Kerr Smart Energy
Saint John, NB
- Full-time
Partner with inside and outside sales teams to achieve branch sales and profitability targets.
Added 2 hours ago
TS
Store Associate
The Salvation Army in Canada
Ottawa, ON
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 3 hours ago
GD
Regional Director - Quebec & Atlantic Canada
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
Reporting to the National Sales Director, the Regional Director leads the performance of GARAGE and DYNAMITE stores across Quebec and Atlantic Canada. You will lead, coach, and mobilize a…
Added 3 hours ago
GD
Sr. Coordinator, Procurement
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
Bilingualism (French and English) is required for daily communication with suppliers, employees, and stakeholders, both within and outside of Quebec.
Added 3 hours ago
GD
Assistant Designer
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
French or English is required for daily communication with suppliers, employees, and stakeholders, both within and outside of Quebec.
Added 3 hours ago
EC
Sales and Solutions Coordinator
Entripy Custom Clothing
Oakville, ON
- Full-time
The Sales and Solutions Coordinator plays a critical role supporting the sales team and sits at the centre of the customer experience - managing orders from first inquiry through final…
Added 3 hours ago
TR
RV Detailer
Traveland RV Supercentre
Grande Prairie, AB
- Full-time
Our goal is your complete satisfaction. We are proud to provide complete RV sales and complete RV service including sales of new and used RVs, RV parts and accessories. If you have any…
Added 3 hours ago
SD
Replenisher Temporary ($20.75 - $23.50 per hour)
SRS Distribution Inc.
Langford, BC
- Temporary
The Replenisher is responsible for restocking merchandise on the sales floor, from rotating stock to merchandising new products as they arrive. The shifts are Monday - Friday and the wage…
Added 3 hours ago
B
Account Manager II
BrokerLink
Calgary, AB
- Full-time
…candidate profiles. However, we encourage candidates who may fall outside of this range to apply as…
Added 3 hours ago
GC
Makwa Cinema Cashier $14.00-$21.00
Grand Casino Mille Lacs & Hinckley
Makwa, SK
- Part-time
Operate Point of Sale system, accept payment for all sales in the form of cash, check, debit, or credit cards, and make changes as needed. Balance drawer at beginning and end of shift.…
Added 3 hours ago
FP
Senior Estimator, Surrey, British Columbia
Facade People
BC · British Columbia, Canada
- Full-time
Attend sales meetings alongside the President to walk customers through tenders and scope
Added 3 hours ago
A
Senior SAP ERP FC – Distribution & Transportation
ARC'TERYX
North Vancouver, BC
- Full-time
…all aspects of design, business, finance, logistics, global sales, and many other heroes within the organization. \nIf you were the Senior SAP ERP FC – Distribution & Transportation now,…
Added 3 hours ago
VG
Account Manager/Business Development & Marketing Consultant
VS Group
North Bay, ON
- Full-time
Lead the development of tailored proposals, presentations, and sales materials across diverse sectors
Added 3 hours ago
CC
Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NB · New Brunswick, Canada
- Full-time
At least 1 – 2 years of customer service, fundraising, and/or sales experience.

Alterna Savings

Member Service Representative

Brampton, ON, L6T 5J1, Canada

Target Salary Range: $36,000- $38,000 · Full-time

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Job details

Pay: Target Salary Range: $36,000- $38,000
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Type: Full-Time

Target Salary Range: $36,000- $38,000

The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total rewards package during the hiring process.

Vacancy Status: This is a existing position

Scope of Position:

The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience.

This role quickly develops a rapport with members/clients and proactively identifies their needs, promotes Alterna products and services and refers members/clients to the appropriate internal partner based on the complexity of their requirements, while ensuring compliance and adherence to operational policies and procedures.

As part of ongoing development, this role will require that you be flexible to assist in other areas of the branch, as required, with greeting and directing members as well as opening new accounts and dealing with general inquiries regarding our products and services.

Major Responsibilities:

Responds to member/client needs by delivery of friendly, efficient service and accurately processing various financial transactions including deposits, withdrawals, cheque cashing/ordering, bill payments, money orders, transfers, or foreign currency exchange.
Resolves member/client issues at first point of contact where possible and refers to senior internal officers based on the complexity of the situation.
Strives to create a positive member/client experience through each interaction and looks for ways to continuously improve the overall member/client branch experience.
Maintains a strong level of knowledge with respect to Alterna Savings’ products, services, sales disciplines, and current marketing campaign programs/strategies.
Actively participates in all sales disciplines (i.e., high five goals, side-by-side coaching, quarterly sales cycle training) and participates in branch campaign initiatives.
Utilizes quarterly learning to adapt strategies and increase results.
Ensures ongoing compliance and adherence to operational policies, procedures, objectives, and Code of Business Conduct.
Actively collects applicable fees and revenues, contributing to branch financial goals.
Finds solutions to enhance the member/client experience and minimize factors that may negatively impact the member/client experience.
Actively participates in setting individual sales and referral targets, goal setting and regular coaching sessions.
Performs other duties as assigned by Management.

Expectations / Outcomes:

Alterna Savings’ members will view the organization as exceeding their expectations in terms of service quality.
Personal sales and referral goals will be achieved, contributing to the overall growth of the branch and the organization.
Alterna Savings’ members will have the appropriate products that suit their needs.
Professional and safe work environment is maintained.
Accurate posting, cash management (including balancing), administrative, and security and risk management procedures.

Qualifications:

Post-secondary education preferred or an equivalent level of experience and education.
Previous experience in a sales role, including cash is preferred.
Previous Teller experience would be an asset.
Ability to work flexible hours based on branch operation hours.

About Alterna Savings

Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking® for over 115 years creating financial services that transform lives for the better, all while giving back to our community. Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank.

Alterna is the first full-service, member-owned cooperative financial institution outside Quebec, sharing its expertise with over 210,000 members through a network comprised of 40 branches across Ontario, a call centre and multiple digital channels. Members and customers also benefit from an industry-leading online brokerage and investment management services.

To learn more about Alterna Savings, please visit alterna.ca, X, Facebook, Instagram, or LinkedIn.

Working at Alterna

We are incredibly proud of our corporate culture, embodying our core values: Collaboration, Integrity, and Respect, where everyone works together towards a common goal; the financial wellbeing of our employees, members, and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for nine consecutive years.

We appreciate all applicants; however, preference will be given to candidates who most closely meet the qualifications, key skills, and competencies outlined above.

Alterna is compliant with the Ontarians with Disabilities Act and our team strives to provide an accessible accommodation experience. If you have a disability and require accommodations during the recruitment process, please contact our Recruitment Team and let us know how we can accommodate you.

Alterna does not currently use Artificial Intelligence (AI) to screen, assess, or select applicants

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More about this job

Responsibilities

The Member Service Representative provides professional financial services to members, including processing transactions and identifying needs for products and services. They also assist in branch operations, maintain compliance with policies, and actively participate in sales and referral goals.

Requirements

Candidates should have post-secondary education or equivalent experience, with a preference for previous sales and cash handling experience. The role requires the ability to work flexible hours based on branch operations.

Skills

Customer Service
Financial Transactions
Cash Handling
Sales
Relationship Building
Compliance
Problem Solving
Account Opening
Referral Generation
Communication

Visa sponsorship

Not detected in the job text

Keywords

Member Service
Financial Services
Banking
Cash Management
Sales Disciplines
Customer Experience
Compliance
Operational Policies
Account Opening
Foreign Currency Exchange
Referrals
Branch Operations
Credit Union
Transaction Processing

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