Jobs in Canada

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Added 4 mins ago
MC
Product Manager
Modern Campus
Canada
- Full-time
Added 4 mins ago
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Senior Dynamics Business Central Consultant
Catapult
Vancouver, BC
- Full-time
Participate in Business Development by providing input into Solutions, provide estimates and lead demos when needed.
Added 4 mins ago
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Managing Director, Projects and Operations
BGIS
Toronto, ON
- Full-time
Lead a team of high performing project and operational directors and managers.
Added 4 mins ago
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Microsoft Dynamics 365 CRM Consultant
Catapult
Vancouver, BC
- Full-time
…Dynamics 365 Consultant for CRM apps. Reporting to the CRM Team Lead, the Application Consultant will act as a vital part of the Catapult solution delivery and support team, working on…
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Dynamics 365 Support Consultant
Catapult
Vancouver, BC
- Full-time
Identify work order requests and work with the support lead to deliver these requests
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Project Manager
Catapult
Vancouver, BC
- Full-time
We are looking for a Project Manager to lead and manage our CRM/ERP engagements. This position will cover all phases of an ERP or CRM solution life cycle from initial planning and design…
Added 4 mins ago
CH
Occupational Therapist I
Covenant Health Canada
AB · Edmonton, AB
- Part-time
…supported by the Occupational Therapy Professional Practice Lead for Covenant Health. The team welcomes new or recent graduates, offering a mentorship program in the first year of…
Added 4 mins ago
TI
HR Generalist
Transpharmation Inc
Fergus, ON
- Full-time
- Temporary
Lead in managing and administrating the HR budget for the site.
Added 19 mins ago
JI
Engineer, Naval Structures
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Reporting to the Naval Architecture & Structures Team Lead, you'll collaborate with internal teams, shipyard personnel, and external partners to ensure designs meet customer, regulatory,…
Added 19 mins ago
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Explorer | Qualitative Research Director | Ontario
Savanta
ON
- Full-time
…service, and building a high‑performing team. Are you ready to lead qualitative projects that turn human insight into compelling stories? At Explorer, you'll drive client success and team…
Added 34 mins ago
J
Sales Advisor (Internal - B2B)
JobsMedia.io
Mascouche, QC
- Full-time
…the support of your team. ✅ Verify prices, availability, and lead times with our suppliers. ✅ Provide excellent customer service, from initial contact to after-sales follow-up. ✅ Learn…
Added 34 mins ago
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Team Leader – Journeyman Carpenter
JobsMedia.io
Montreal, QC
- Full-time
…the Domus Awards. Are you a journeyman with the experience to lead a team and want to participate in quality projects while sharing your expertise? We want to meet…
Added 34 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 34 mins ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
Must be able to work rotating shift schedules
Added 34 mins ago
JT
Carpenter
JL Talent Solutions
Winnipeg, MB
- Full-time
Multiple positions currently available up to lead carpenter roles.
Added 34 mins ago
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Vice President of Construction
ecruit
Toronto, ON
- Full-time
…project performance more predictable, develop the people who lead projects and prepare the business to take on larger…
Added 49 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead departmental initiatives focused on continuous quality improvement, patient experience, service innovation, operational efficiency, and system integration.
Added 49 mins ago
CS
Instructor, HealthTech Innovation (Toronto)
Circuit Stream
Toronto, ON
- $1,650 CAD / week
- Contract
…and excited to help young people discover where theirs might lead, you’ll thrive…
Added 49 mins ago
GC
Senior Manager, Experience Design
Game Companies
Vancouver, BC
- Full-time
As a Senior Manager of Experience Design, you will lead an Experience Design team responsible for shaping cohesive, intuitive, and highly crafted player experiences across EA SPORTS FC. You…
Added 49 mins ago
GC
Manager, Experience Design
Game Companies
Vancouver, BC
- Full-time
As a Manager of Experience Design, you will lead an Experience Design team responsible for creating cohesive, intuitive, and highly crafted player experiences across EA SPORTS FC. You will…
Added 49 mins ago
J
Site Superintendent – High-End Construction
JobsMedia.io
Laval, QC
- Full-time
…technical issues, document situations, and propose solutions; Lead site meetings and ensure follow-up on decisions; Document the project's progress with our reports, photos, and management…
Added 49 mins ago
PB
Host/Cashier
Perkins Bakery
PE · Kings, PE
- Part-time
Put the team first, stay open to feedback, and lead with respect.
Added 49 mins ago
PB
Server
Perkins Bakery
PE · Kings, PE
- Part-time
Put the team first, stay open to feedback, and lead with respect.
Added 49 mins ago
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General Laborer
Roshel
Brampton, ON
- Full-time
Morning, evening, or night shifts are available
Added 49 mins ago
FC
In Home Flooring Sales Consultant
Floor Coverings International Dakota County
Foxboro, ON
- Full-time

Alternate Solutions Health Network

Senior Director, Operations

Burlington, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: Minimum 3 to 5 years Management experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Summary

The Senior Director, Operations is responsible for the success, accountability and leadership for internal patient referral and support functions. This position manages the day to day operations of Intake, Durable Medical Equipment, Data Entry, Eligibility, Patient Scheduling Coordinator (PSC), and call center staff. This position ensures the direction and implementation of operating policies, processes and initiatives within the assigned groups through onsite support and provides coaching and supervision to managers to meet and support organization objectives.

Key Responsibilities

Provide oversight of operational workflows from referral through billing, ensuring quality and process consistency.
Partner cross-functionally to improve scheduling, intake, and care coordination processes.
Monitor patient referral trends and operational performance to identify gaps and opportunities for improvement.
Oversee patient experience outcomes and collaborate with internal teams and external partners to close care gaps.
Drive initiatives related to capacity management, workflow optimization, and achievement of quality and financial KPIs.
Lead strategic planning and implementation of process improvements to enhance service delivery and operational efficiency.
Ensure compliance with organizational policies, regulatory standards, and payer requirements.
Represent scheduling and intake operations in enterprise-level planning, reporting, and decision-making.
Continuously evaluate systems, tools, and technologies to support scalability and innovation.
Perform other duties as assigned in support of organizational success.

Management Responsibilities

Supervise department Managers and team leads, ensuring effective execution of day-to-day operations.
Organize and allocate staffing resources to meet operational demands and organizational priorities.
Monitor and evaluate individual and team performance; provide coaching, feedback, and support for professional development.
Ensure all team members are appropriately trained on systems, workflows, and role responsibilities.
Participate in hiring, disciplinary actions, and performance management in collaboration with HR.
Promote a positive work environment grounded in the organization’s Core Beliefs and cultural values.
Assess and adapt staff responsibilities to align with company goals and changing operational needs.
Foster open and effective communication between teams and leadership to support high performance and accountability.

Qualifications

Home Health and Hospice Operations

Extensive knowledge of home health and hospice support services
Experience in multi-site operations
A working knowledge of clinical compliance and quality
Knowledge of post-acute care operations
Knowledge of Medicare, Medicaid and all State/Federal guidelines for compliance of patient clinical care and for eligibility and coverage

Leadership

Demonstrated success building strong relationships with front line clinicians, Agency leaders, and senior leaders
Able to create positive impressions and communicate effectively with a variety of people and personalities
Demonstrated success helping teammates develop and advancing them into more senior positions

Management

Minimum 3 to 5 years Management experience
Manages daily based on metrics. Holds teammates accountable for their performance
Able to multi-task and prioritize effectively
An active listener with demonstrated ability to lead a team
Excellent trainer; able to lead staff through change (e.g., new software, new processes)
Experience managing a department budget

Analytics

Observant and detail oriented
Experience designing and implementing metrics to track and report performance
Able to design and implement new processes/systems using a fact-based approach
Effectively engages in flexible problem solving

Additional Areas

Demonstrated ability to learn new software
Proficient in Microsoft Office (Excel, Outlook, Power Point, and Word)

We’ll help you put your passion for patient care to work. Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead the day-to-day operations of patient referral and support functions, including intake, equipment, eligibility, scheduling, data entry, and call center teams. Improve workflows and patient experience, monitor operational and financial performance, ensure compliance, and develop managers and staff.

Requirements

Requires 3 to 5 years of management experience, knowledge of home health, hospice, and post-acute care operations, and familiarity with clinical compliance and Medicare, Medicaid, and state and federal guidelines. Candidates should have strong leadership, coaching, analytics, process improvement, budgeting, prioritization, and Microsoft Office skills.

Skills

Home Health And Hospice Operations
Post-Acute Care Operations
Multi-Site Operations
Operational Workflow Management
Patient Intake And Scheduling
Care Coordination
Regulatory Compliance
Medicare And Medicaid Guidelines
Team Leadership
Staff Coaching And Development
Performance Management
Capacity Management
Process Improvement
Performance Metrics And Analytics
Budget Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Home Health
Hospice
Post-Acute Care
Patient Referrals
Patient Intake
Durable Medical Equipment
Data Entry
Eligibility
Patient Scheduling
Call Center
Care Coordination
Operational Workflows
Billing
Capacity Management
Workflow Optimization
Quality KPIs
Financial KPIs
Clinical Compliance
Medicare
Medicaid
State And Federal Guidelines
Multi-Site Operations
Department Budget
Performance Metrics
Process Improvement
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word

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Work requirements

Jobs in Canada