Jobs in Canada

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Added 4 mins ago
JI
Engineer, Naval Structures
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Reporting to the Naval Architecture & Structures Team Lead, you'll collaborate with internal teams, shipyard personnel, and external partners to ensure designs meet customer, regulatory,…
Added 19 mins ago
JT
Carpenter
JL Talent Solutions
Winnipeg, MB
- Full-time
Multiple positions currently available up to lead carpenter roles.
Added 34 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead departmental initiatives focused on continuous quality improvement, patient experience, service innovation, operational efficiency, and system integration.
Added 34 mins ago
J
Site Superintendent – High-End Construction
JobsMedia.io
Laval, QC
- Full-time
…materials, and access; Monitoring daily progress and promptly reporting any deviations from the schedule; Checking the quality of execution and adherence to plans and Quotes; Inspect the…
Added 34 mins ago
R
Battery Electric Vehicle (BEV) Calibration Specialist
Roshel
Brampton, ON
- Full-time
Lead cross functional system resolution and administration
Added 34 mins ago
R
Marketing Manager
Roshel
Brampton, ON
- Full-time
Roshel is seeking a highly organized, proactive, and strategic Marketing Manager to lead and support the company’s marketing and communications activities within the armored vehicle…
Added 34 mins ago
J
Project Manager (Mining)
JobsMedia.io
Montreal, QC
- Full-time
Our client, a recognized company in the mining sector, is looking for a Project Director to lead the planning, execution and delivery of large-scale mining projects, from the design phase…
Added 34 mins ago
AS
Senior Director, Operations
Alternate Solutions Health Network
Burlington, ON
- Full-time
Lead strategic planning and implementation of process improvements to enhance service delivery and operational efficiency.
Added 34 mins ago
J
Civil Engineer - Design and Project Management
JobsMedia.io
Montreal, QC
- Full-time
Do you want to be in charge of your projects, from the first sketch to the last shovelful of earth? Reporting to the department head, you will act as lead designer and project manager. You…
Added 34 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 34 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 34 mins ago
CE
Quality Manager
caoutchoucs et plastiques Falpaco inc
Granby, QC
- Full-time
Reporting to the General Manager, the Quality Manager will contribute to the implementation and monitoring of the company's quality management and continuous improvement activities.
Added 34 mins ago
CE
Quality Technician
caoutchoucs et plastiques Falpaco inc
Granby, QC
- Full-time
Reporting to the Quality Supervisor, the technician will contribute to the completion and monitoring of the company's quality management and continuous improvement activities.
Added 34 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 48 mins ago
SE
Future Opening: Business to Business Sales Representative
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Documenting sales activities in CRM; from lead to work order and all steps in between
Added 48 mins ago
SE
Sales Representative
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
Documenting sales activities in CRM; from lead to work order and all steps in between
Added 48 mins ago
SE
Sales Representative
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
Documenting sales activities in CRM; from lead to work order and all steps in between
Added 48 mins ago
C
Business Development Manager
CBRE
Vancouver, BC
- Full-time
…hosts client site visits and has the confidence and skill to lead and develop compelling…
Added 1 hour ago
Senior Cloud Platform Analyst
Government of Alberta
Edmonton, AB
Reporting to the Senior Manager, Cloud Platform Enablement Team, the Senior Cloud Platform Analyst leads the design, implementation, integration, operation, and continuous improvement of…
Added 1 hour ago
C
RDL Network Administrator
Celestica
Toronto, ON
- Full-time
…of our global Research and Development Lab (RDL) networks. Reporting directly to the Lead Network Architect, you will be responsible for the run-and-maintain aspects of our isolated,…
Added 1 hour ago
FC
In-Home Flooring Sales Consultant
Floor Coverings International Dakota County
Vancouver, BC
- Full-time
Comfort with basic sales tracking/reporting tools
Added 1 hour ago
VW
Grade School Class Teacher
Vancouver Waldorf School
North Vancouver, BC
- Full-time
Serve as a school liaison for parents and lead regular parent evenings
Added 1 hour ago
RS
Vice President, TV & Radio Sales
Rogers Sports & Media
Toronto, ON
- Full-time
Reporting to the SVP, TV & Radio, this role is accountable for leading and executing a compelling, differentiated, and integrated “Single Point of Contact” Go To Market strategy that drives…
Added 1 hour ago
A
Responsable mondial de la transformation et des solutions en IA, Pâtes et papiers / Global AI Transformation & Solutions Lead, Pulp & Paper
AFRY
Montreal, QC
- Full-time
Global AI Transformation & Solutions Lead, Pulp & Paper
Added 1 hour ago
GE
Assistant Controller
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Chief Financial Officer, the Assistant Controller will play a key role in overseeing daily accounting operations, financial reporting, internal controls, and financial…

Alternate Solutions Health Network

Senior Director, Operations

Burlington, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: Minimum 3 to 5 years Management experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Summary

The Senior Director, Operations is responsible for the success, accountability and leadership for internal patient referral and support functions. This position manages the day to day operations of Intake, Durable Medical Equipment, Data Entry, Eligibility, Patient Scheduling Coordinator (PSC), and call center staff. This position ensures the direction and implementation of operating policies, processes and initiatives within the assigned groups through onsite support and provides coaching and supervision to managers to meet and support organization objectives.

Key Responsibilities

Provide oversight of operational workflows from referral through billing, ensuring quality and process consistency.
Partner cross-functionally to improve scheduling, intake, and care coordination processes.
Monitor patient referral trends and operational performance to identify gaps and opportunities for improvement.
Oversee patient experience outcomes and collaborate with internal teams and external partners to close care gaps.
Drive initiatives related to capacity management, workflow optimization, and achievement of quality and financial KPIs.
Lead strategic planning and implementation of process improvements to enhance service delivery and operational efficiency.
Ensure compliance with organizational policies, regulatory standards, and payer requirements.
Represent scheduling and intake operations in enterprise-level planning, reporting, and decision-making.
Continuously evaluate systems, tools, and technologies to support scalability and innovation.
Perform other duties as assigned in support of organizational success.

Management Responsibilities

Supervise department Managers and team leads, ensuring effective execution of day-to-day operations.
Organize and allocate staffing resources to meet operational demands and organizational priorities.
Monitor and evaluate individual and team performance; provide coaching, feedback, and support for professional development.
Ensure all team members are appropriately trained on systems, workflows, and role responsibilities.
Participate in hiring, disciplinary actions, and performance management in collaboration with HR.
Promote a positive work environment grounded in the organization’s Core Beliefs and cultural values.
Assess and adapt staff responsibilities to align with company goals and changing operational needs.
Foster open and effective communication between teams and leadership to support high performance and accountability.

Qualifications

Home Health and Hospice Operations

Extensive knowledge of home health and hospice support services
Experience in multi-site operations
A working knowledge of clinical compliance and quality
Knowledge of post-acute care operations
Knowledge of Medicare, Medicaid and all State/Federal guidelines for compliance of patient clinical care and for eligibility and coverage

Leadership

Demonstrated success building strong relationships with front line clinicians, Agency leaders, and senior leaders
Able to create positive impressions and communicate effectively with a variety of people and personalities
Demonstrated success helping teammates develop and advancing them into more senior positions

Management

Minimum 3 to 5 years Management experience
Manages daily based on metrics. Holds teammates accountable for their performance
Able to multi-task and prioritize effectively
An active listener with demonstrated ability to lead a team
Excellent trainer; able to lead staff through change (e.g., new software, new processes)
Experience managing a department budget

Analytics

Observant and detail oriented
Experience designing and implementing metrics to track and report performance
Able to design and implement new processes/systems using a fact-based approach
Effectively engages in flexible problem solving

Additional Areas

Demonstrated ability to learn new software
Proficient in Microsoft Office (Excel, Outlook, Power Point, and Word)

We’ll help you put your passion for patient care to work. Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead the day-to-day operations of patient referral and support functions, including intake, equipment, eligibility, scheduling, data entry, and call center teams. Improve workflows and patient experience, monitor operational and financial performance, ensure compliance, and develop managers and staff.

Requirements

Requires 3 to 5 years of management experience, knowledge of home health, hospice, and post-acute care operations, and familiarity with clinical compliance and Medicare, Medicaid, and state and federal guidelines. Candidates should have strong leadership, coaching, analytics, process improvement, budgeting, prioritization, and Microsoft Office skills.

Skills

Home Health And Hospice Operations
Post-Acute Care Operations
Multi-Site Operations
Operational Workflow Management
Patient Intake And Scheduling
Care Coordination
Regulatory Compliance
Medicare And Medicaid Guidelines
Team Leadership
Staff Coaching And Development
Performance Management
Capacity Management
Process Improvement
Performance Metrics And Analytics
Budget Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Home Health
Hospice
Post-Acute Care
Patient Referrals
Patient Intake
Durable Medical Equipment
Data Entry
Eligibility
Patient Scheduling
Call Center
Care Coordination
Operational Workflows
Billing
Capacity Management
Workflow Optimization
Quality KPIs
Financial KPIs
Clinical Compliance
Medicare
Medicaid
State And Federal Guidelines
Multi-Site Operations
Department Budget
Performance Metrics
Process Improvement
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word

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Work requirements

Jobs in Canada