Jobs in Canada

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Added 22 mins ago
S
HR Manager
Sidetrade
Remote, Canada
- Remote
Four days per week on-site at our Calgary office
Added 37 mins ago
GC
Senior Manager, Experience Design
Game Companies
Vancouver, BC
- Full-time
Partner closely with Game Design, Production, Art, Engineering, Technical Design, User Research, Brand, and other Experience Design leaders to establish priorities, roadmaps, and creative…
Added 37 mins ago
GC
Manager, Experience Design
Game Companies
Vancouver, BC
- Full-time
Partner closely with Game Design, Art, Technical Design, Engineering, Animation, and Audio to bring together 2D interface, real-time 3D environments, spatial interactions, and gameplay…
Added 37 mins ago
J
Product Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Product Manager based in Canada.
Added 37 mins ago
EM
Executive Director, Marketing Strategy
EKU Master of Public Administration Program
Richmond, BC
- Full-time
…enrollment goals, student success, and institutional reputation. Partner with Enrollment Management to create campaigns that drive awareness, applications, and yield across diverse student…
Added 37 mins ago
AS
Senior Director, Operations
Alternate Solutions Health Network
Burlington, ON
- Full-time
Partner cross-functionally to improve scheduling, intake, and care coordination processes.
Added 37 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 37 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 37 mins ago
PC
Mechanical Engineering Co-op Student - May 2027 (8-Month Term)
Parkland Corporation
Burnaby, BC
- Other
…billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial…
Added 51 mins ago
L
Part time Temporary Educator - (sale associate) | Zurich
lululemon
Zurich, ON
- Part-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 51 mins ago
TH
Senior Policy Advisor (Online Harms), Child Health Policy Accelerator
The Hospital for Sick Children
Toronto, ON
- Full-time
…centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our…
Added 51 mins ago
SC
Employment Engagement Specialist
Spinal Cord Injury Ontario
Toronto, ON
- Full-time
…from physical to mental and short-term to long-term. We also partner with employers in the GTA to help them fill their hiring needs and understand the all-around benefits of an inclusive…
Added 51 mins ago
TH
Senior Infrastructure Specialist
The Hospital for Sick Children
Toronto, ON
- Full-time
…centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our…
Added 51 mins ago
TH
Cardiovascular Perfusionist
The Hospital for Sick Children
Toronto, ON
- Full-time
…centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our…
Added 51 mins ago
TH
Dietary Aide
The Hospital for Sick Children
Toronto, ON
- Part-time
Must have valid Food Handlers Certificate
Added 1 hour ago
W
Senior Electrical Engineer
Worley
Edmonton, AB · Calgary, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 1 hour ago
C
RDL Network Administrator
Celestica
Toronto, ON
- Full-time
Added 1 hour ago
AS
Senior Data Scientist, AWS Analytics Engineering
Amazon Science
Vancouver, BC
- Full-time
…& Agents, Database & Analytics, and Storage (S3). You will partner with product managers, business leaders, and senior stakeholders to translate complex business problems into scientific…
Added 1 hour ago
NB
Private Banker
National Bank of Canada
Montreal, QC
- Full-time
Act as a trusted banking partner to wealth advisors by maintaining close collaboration, identifying opportunities within their client base and providing banking expertise that complements…
Added 1 hour ago
VH
Clinical Educator (Japanese)
Vira Health
Remote, Canada
- Part-time
- Remote
…parenting, perimenopause, menopause, and family health. We partner with employers and health plans to improve health outcomes and make evidence-based women's healthcare accessible…
Added 1 hour ago
SP
Solution Architect
Salesforce Partner Canada
BC · British Columbia, Canada
- Full-time
Partner with customer stakeholders to understand business objectives, and define the SPM solution vision, roadmap, deliverables, and expectations.
Added 1 hour ago
AH
Assistant Head Nurse
Alberta Health Services
Peace River, AB
- Full-time
…within our ER/OR departments. In this leadership role, you will partner with the Care Manager to support the delivery of safe, high-quality, patient- and family-centred care across a…
Added 1 hour ago
AH
Protective Services Officer II
Alberta Health Services
Lethbridge, AB
- Part-time
…solutions. As an Officer, you will have the opportunity to partner, inspire and influence our clinical teams, our community, and the young minds of our future. As the first to respond and…
Added 1 hour ago
AH
Tobacco, Smoking and Vaping Enforcement Investigator
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…retailers, the general public, inter-disciplinary team members, partner agencies, and other…
Added 1 hour ago
AH
Advisor - Scientific Writer
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…dedicated to solving complex healthcare challenges with data. We partner closely with clinical and operational leaders to support evidence-informed decision-making and improvements in…

Alternate Solutions Health Network

Senior Director, Operations

Burlington, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: Minimum 3 to 5 years Management experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Summary

The Senior Director, Operations is responsible for the success, accountability and leadership for internal patient referral and support functions. This position manages the day to day operations of Intake, Durable Medical Equipment, Data Entry, Eligibility, Patient Scheduling Coordinator (PSC), and call center staff. This position ensures the direction and implementation of operating policies, processes and initiatives within the assigned groups through onsite support and provides coaching and supervision to managers to meet and support organization objectives.

Key Responsibilities

Provide oversight of operational workflows from referral through billing, ensuring quality and process consistency.
Partner cross-functionally to improve scheduling, intake, and care coordination processes.
Monitor patient referral trends and operational performance to identify gaps and opportunities for improvement.
Oversee patient experience outcomes and collaborate with internal teams and external partners to close care gaps.
Drive initiatives related to capacity management, workflow optimization, and achievement of quality and financial KPIs.
Lead strategic planning and implementation of process improvements to enhance service delivery and operational efficiency.
Ensure compliance with organizational policies, regulatory standards, and payer requirements.
Represent scheduling and intake operations in enterprise-level planning, reporting, and decision-making.
Continuously evaluate systems, tools, and technologies to support scalability and innovation.
Perform other duties as assigned in support of organizational success.

Management Responsibilities

Supervise department Managers and team leads, ensuring effective execution of day-to-day operations.
Organize and allocate staffing resources to meet operational demands and organizational priorities.
Monitor and evaluate individual and team performance; provide coaching, feedback, and support for professional development.
Ensure all team members are appropriately trained on systems, workflows, and role responsibilities.
Participate in hiring, disciplinary actions, and performance management in collaboration with HR.
Promote a positive work environment grounded in the organization’s Core Beliefs and cultural values.
Assess and adapt staff responsibilities to align with company goals and changing operational needs.
Foster open and effective communication between teams and leadership to support high performance and accountability.

Qualifications

Home Health and Hospice Operations

Extensive knowledge of home health and hospice support services
Experience in multi-site operations
A working knowledge of clinical compliance and quality
Knowledge of post-acute care operations
Knowledge of Medicare, Medicaid and all State/Federal guidelines for compliance of patient clinical care and for eligibility and coverage

Leadership

Demonstrated success building strong relationships with front line clinicians, Agency leaders, and senior leaders
Able to create positive impressions and communicate effectively with a variety of people and personalities
Demonstrated success helping teammates develop and advancing them into more senior positions

Management

Minimum 3 to 5 years Management experience
Manages daily based on metrics. Holds teammates accountable for their performance
Able to multi-task and prioritize effectively
An active listener with demonstrated ability to lead a team
Excellent trainer; able to lead staff through change (e.g., new software, new processes)
Experience managing a department budget

Analytics

Observant and detail oriented
Experience designing and implementing metrics to track and report performance
Able to design and implement new processes/systems using a fact-based approach
Effectively engages in flexible problem solving

Additional Areas

Demonstrated ability to learn new software
Proficient in Microsoft Office (Excel, Outlook, Power Point, and Word)

We’ll help you put your passion for patient care to work. Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead the day-to-day operations of patient referral and support functions, including intake, equipment, eligibility, scheduling, data entry, and call center teams. Improve workflows and patient experience, monitor operational and financial performance, ensure compliance, and develop managers and staff.

Requirements

Requires 3 to 5 years of management experience, knowledge of home health, hospice, and post-acute care operations, and familiarity with clinical compliance and Medicare, Medicaid, and state and federal guidelines. Candidates should have strong leadership, coaching, analytics, process improvement, budgeting, prioritization, and Microsoft Office skills.

Skills

Home Health And Hospice Operations
Post-Acute Care Operations
Multi-Site Operations
Operational Workflow Management
Patient Intake And Scheduling
Care Coordination
Regulatory Compliance
Medicare And Medicaid Guidelines
Team Leadership
Staff Coaching And Development
Performance Management
Capacity Management
Process Improvement
Performance Metrics And Analytics
Budget Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Home Health
Hospice
Post-Acute Care
Patient Referrals
Patient Intake
Durable Medical Equipment
Data Entry
Eligibility
Patient Scheduling
Call Center
Care Coordination
Operational Workflows
Billing
Capacity Management
Workflow Optimization
Quality KPIs
Financial KPIs
Clinical Compliance
Medicare
Medicaid
State And Federal Guidelines
Multi-Site Operations
Department Budget
Performance Metrics
Process Improvement
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word

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Work requirements

Jobs in Canada