Jobs in Canada

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Added 9 mins ago
Sales Development Representative
Kaseya Careers
Toronto, ON
Kaseya is seeking motivated, results-driven Sales Development Representatives (SDRs) to support our continued growth by generating qualified sales pipeline for our global Account Executive…
Added 23 mins ago
MC
Product Manager
Modern Campus
Canada
- Full-time
Modern Campus is seeking a Product Manager to join our Lifelong Learning product team.
Added 23 mins ago
C
Senior Dynamics Business Central Consultant
Catapult
Vancouver, BC
- Full-time
Be part of a team that is passionate about software and the impact it can have on business and is transforming the way midsize businesses access and support their key systems.
Added 23 mins ago
C
Dynamics 365 Support Consultant
Catapult
Vancouver, BC
- Full-time
We are seeking a skilled and dedicated Microsoft Dynamics Support Consultant to join our team. As a Support Consultant you will be responsible for providing support, troubleshooting, and…
Added 23 mins ago
C
Project Manager
Catapult
Vancouver, BC
- Full-time
Experience with software development lifecycle and business analysis
Added 23 mins ago
TI
HR Generalist
Transpharmation Inc
Fergus, ON
- Full-time
- Temporary
Keep payroll informed of any changes and updates to ensure the team is paid accurately.
Added 53 mins ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
Must be able to work rotating shift schedules
Added 1 hour ago
GC
Manager, Experience Design
Game Companies
Vancouver, BC
- Full-time
Lead the team through concept development and execution, establishing a high quality bar across interaction design, UI, visual craft, motion, and the overall player experience.
Added 1 hour ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 1 hour ago
AS
Senior Director, Operations
Alternate Solutions Health Network
Burlington, ON
- Full-time
Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our…
Added 1 hour ago
J
Civil Engineer - Design and Project Management
JobsMedia.io
Montreal, QC
- Full-time
…of earth? Reporting to the department head, you will act as lead designer and project manager. You will manage urban infrastructure projects from start to finish: needs assessment,…
Added 1 hour ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking an experienced ETL Developer to join our team as a Solution Architect. The ideal candidate will have a strong background in ETL processes and data integration,…
Added 1 hour ago
TH
Dietary Aide
The Hospital for Sick Children
Toronto, ON
- Part-time
Must have valid Food Handlers Certificate
Added 1 hour ago
C
RDL Network Administrator
Celestica
Toronto, ON
- Full-time
…day-to-day operations and administration of our global Research and Development Lab (RDL) networks. Reporting directly to the Lead Network Architect, you will be responsible for the…
Added 1 hour ago
RB
Manager, DevSecOps
Rogers Bank
Toronto, ON
- Full-time
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
Added 1 hour ago
ET
General Manager
Executive Table Group
Vancouver, BC
- $75,000 CAD / year
- Full-time
As a Restaurant General Manager within ETG, you will lead the comprehensive day-to-day operations of your assigned location. You will act as the brand ambassador, championing our service…
Added 2 hours ago
SP
Solution Architect
Salesforce Partner Canada
BC · British Columbia, Canada
- Full-time
Solid understanding of data concepts (data modeling and data quality) sufficient to partner effectively with Technical Architects, without requiring a software development background.
Added 2 hours ago
GE
Assistant Controller
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
We are seeking an experienced, motivated, and hands-on Assistant Controller to join our Finance leadership team. This is an excellent opportunity for a financial professional who enjoys…
Added 2 hours ago
AH
Advisor - Scientific Writer
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
As a Scientific Writer with Cancer Care Alberta, you will be a key member of the Precision Analytics team, working under the guidance of the Program Lead to support investigator-led…
Added 2 hours ago
SP
Principal Applied AI Architect
Salesforce Partner Canada
Montreal, QC
- Full-time
Our Canada Architecture team works on Salesforce’s largest and most complex customers across Canada’s many industries. We don’t stop at showing customers what’s possible; we prove it by…
Added 2 hours ago
HP
Lead Data Engineer
Hartree Partners
Toronto, ON
- Full-time
Lead, mentor and develop a small team of data engineers, setting technical direction and establishing high engineering standards across design, development and code quality.
Added 2 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise.…
Added 2 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise.…
Added 3 hours ago
DC
Proposal Specialist
Dillon Consulting Limited
Toronto, ON · Winnipeg, MB · Saint John, NB · Fredericton, NB · Sydney Indian Reserve No. 28A, NS · Halifax, NS · St. John's, NL · Edmonton, AB · Calgary, AB · Sydney, NS
- Full-time
…in our communities. We are committed to ongoing professional development and celebrate the unique perspectives that each team member brings to the table.Employee ownership is available to…
Added 3 hours ago
GC
Team Lead Level Designer [Splinter Cell Remake]
Game Companies
Toronto, ON
- $80,000 to $130,000 CAD / year
- Full-time
As a Team Lead Level Designer on Splinter Cell Remake at Ubisoft Toronto, you will support the Project Lead and Production Manager in ensuring level design quality, clear direction, and…

Alternate Solutions Health Network

Senior Director, Operations

Burlington, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: Minimum 3 to 5 years Management experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Summary

The Senior Director, Operations is responsible for the success, accountability and leadership for internal patient referral and support functions. This position manages the day to day operations of Intake, Durable Medical Equipment, Data Entry, Eligibility, Patient Scheduling Coordinator (PSC), and call center staff. This position ensures the direction and implementation of operating policies, processes and initiatives within the assigned groups through onsite support and provides coaching and supervision to managers to meet and support organization objectives.

Key Responsibilities

Provide oversight of operational workflows from referral through billing, ensuring quality and process consistency.
Partner cross-functionally to improve scheduling, intake, and care coordination processes.
Monitor patient referral trends and operational performance to identify gaps and opportunities for improvement.
Oversee patient experience outcomes and collaborate with internal teams and external partners to close care gaps.
Drive initiatives related to capacity management, workflow optimization, and achievement of quality and financial KPIs.
Lead strategic planning and implementation of process improvements to enhance service delivery and operational efficiency.
Ensure compliance with organizational policies, regulatory standards, and payer requirements.
Represent scheduling and intake operations in enterprise-level planning, reporting, and decision-making.
Continuously evaluate systems, tools, and technologies to support scalability and innovation.
Perform other duties as assigned in support of organizational success.

Management Responsibilities

Supervise department Managers and team leads, ensuring effective execution of day-to-day operations.
Organize and allocate staffing resources to meet operational demands and organizational priorities.
Monitor and evaluate individual and team performance; provide coaching, feedback, and support for professional development.
Ensure all team members are appropriately trained on systems, workflows, and role responsibilities.
Participate in hiring, disciplinary actions, and performance management in collaboration with HR.
Promote a positive work environment grounded in the organization’s Core Beliefs and cultural values.
Assess and adapt staff responsibilities to align with company goals and changing operational needs.
Foster open and effective communication between teams and leadership to support high performance and accountability.

Qualifications

Home Health and Hospice Operations

Extensive knowledge of home health and hospice support services
Experience in multi-site operations
A working knowledge of clinical compliance and quality
Knowledge of post-acute care operations
Knowledge of Medicare, Medicaid and all State/Federal guidelines for compliance of patient clinical care and for eligibility and coverage

Leadership

Demonstrated success building strong relationships with front line clinicians, Agency leaders, and senior leaders
Able to create positive impressions and communicate effectively with a variety of people and personalities
Demonstrated success helping teammates develop and advancing them into more senior positions

Management

Minimum 3 to 5 years Management experience
Manages daily based on metrics. Holds teammates accountable for their performance
Able to multi-task and prioritize effectively
An active listener with demonstrated ability to lead a team
Excellent trainer; able to lead staff through change (e.g., new software, new processes)
Experience managing a department budget

Analytics

Observant and detail oriented
Experience designing and implementing metrics to track and report performance
Able to design and implement new processes/systems using a fact-based approach
Effectively engages in flexible problem solving

Additional Areas

Demonstrated ability to learn new software
Proficient in Microsoft Office (Excel, Outlook, Power Point, and Word)

We’ll help you put your passion for patient care to work. Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead the day-to-day operations of patient referral and support functions, including intake, equipment, eligibility, scheduling, data entry, and call center teams. Improve workflows and patient experience, monitor operational and financial performance, ensure compliance, and develop managers and staff.

Requirements

Requires 3 to 5 years of management experience, knowledge of home health, hospice, and post-acute care operations, and familiarity with clinical compliance and Medicare, Medicaid, and state and federal guidelines. Candidates should have strong leadership, coaching, analytics, process improvement, budgeting, prioritization, and Microsoft Office skills.

Skills

Home Health And Hospice Operations
Post-Acute Care Operations
Multi-Site Operations
Operational Workflow Management
Patient Intake And Scheduling
Care Coordination
Regulatory Compliance
Medicare And Medicaid Guidelines
Team Leadership
Staff Coaching And Development
Performance Management
Capacity Management
Process Improvement
Performance Metrics And Analytics
Budget Management
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Home Health
Hospice
Post-Acute Care
Patient Referrals
Patient Intake
Durable Medical Equipment
Data Entry
Eligibility
Patient Scheduling
Call Center
Care Coordination
Operational Workflows
Billing
Capacity Management
Workflow Optimization
Quality KPIs
Financial KPIs
Clinical Compliance
Medicare
Medicaid
State And Federal Guidelines
Multi-Site Operations
Department Budget
Performance Metrics
Process Improvement
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word

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Work requirements

Jobs in Canada