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Assistant Manager, Guest Safety - Year Round - Full Time

  • The Blue Mountains, ON, Canada
  • Blue Mountain Resort LP, Canada

Salary range from $62,500 to $75,000 · Full-time

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Job details

Pay
Salary range from $62,500 to $75,000
Job type
Full-time
Experience
3+ years of progressive experience in safety, security, or emergency management, ideally within a guest-centric environment such as hospitality, entertainment, or attractions.
Posting language
English
Posted

Original job description

Year Round

WHAT’S IN IT FOR ME?

  • Free skiing and riding for you and your dependents;
  • Discounted lift and attractions tickets you can share with your friends.  Enjoy skating, tubing, Ridge Runner, and more;
  • Staff priced meals & Starbucks treats;
  • Receive exclusive discounts at all Blue Mountain-owned retail stores;
  • Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.

Salary range from $62,500 to $75,000

Full-Time, Year-Round with Health and Dental Benefits

  • Evenings, Nights and Weekends required

WHAT WILL I BE DOING?

The Assistant Manager, Guest Safety plays a key role in ensuring our resort is safe, welcoming, and running smoothly for every guest and employee. You'll lead a passionate team, support daily operations, and help create a culture where safety, service, and fun go hand in hand. If you're a people-focused leader who thrives in a fast-paced environment, enjoys solving problems, and is committed to delivering exceptional guest experiences, we'd love to hear from you.

  • Overseeing daily Guest Safety operations, ensuring a safe, efficient, and welcoming experience for guests and employees.
  • Leading, coaching, and supporting team members to deliver exceptional service, safety, and performance.
  • Assisting with emergency response, incident management, investigations, and operational preparedness.
  • Collaborating with internal and external partners to promote safety, manage risk, and ensure compliance.
  • Supporting departmental goals through effective scheduling, budgeting, training, and continuous improvement.

WHAT DO WE NEED FROM YOU?

  • 3+ years of progressive experience in safety, security, or emergency management, ideally within a guest-centric environment such as hospitality, entertainment, or attractions.
  • Must have a valid Ontario Security Guard License.
  • Must have a valid Ontario Driver License.
  • Must have First Aid/CPR/AED certified training
  • Experience working cross-functionally and collaboratively with internal and external stakeholders, including first responders and local authorities.

*This job is posted to fill a new position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

More about this job

Responsibilities

The Assistant Manager oversees daily guest safety operations and leads a team to ensure a safe, welcoming, and efficient resort environment. They are responsible for emergency response, incident management, and collaborating with internal and external partners to maintain safety standards.

Requirements

Candidates must have at least 3 years of experience in safety, security, or emergency management within a guest-centric environment. Essential certifications include a valid Ontario Security Guard License, a valid Ontario Driver License, and First Aid/CPR/AED training.

Skills

  • Safety management
  • Security operations
  • Emergency response
  • Incident management
  • Team leadership
  • Staff scheduling
  • Budgeting
  • Risk management
  • Compliance
  • First aid
  • CPR
  • AED
  • Guest services
  • Operational preparedness

Benefits

  • Free skiing and riding
  • Discounted lift and attractions tickets
  • Staff priced meals
  • Starbucks treats
  • Retail store discounts
  • Health benefits
  • Dental benefits
  • Free therapy and wellness resources

Visa sponsorship

Not detected in the job text

Categories

  • Security & Safety
  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Guest Safety
  • Resort Operations
  • Security Guard License
  • Emergency Management
  • Incident Investigation
  • Risk Management
  • Compliance
  • First Aid
  • CPR
  • AED
  • Hospitality
  • Team Leadership
  • Scheduling
  • Budgeting
  • Operational Preparedness
  • Blue Mountain Resort
  • Alterra Mountain Company

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