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Alterra

Assistant Manager, Patrol Services – Winter- Full Time

The Blue Mountains, ON, Canada
Blue Mountain Resort LP, Canada

HOURY WAGE STARTING AT $29.92 · Full-time

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Job details

Pay: HOURY WAGE STARTING AT $29.92
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Seasonal

WHAT’S IN IT FOR ME?

Free skiing and riding for you and your dependents;
Discounted lift and attractions tickets you can share with your friends. Enjoy skating, tubing, Ridge Runner, and more;
Staff priced meals & Starbucks treats;
Receive exclusive discounts at all Blue Mountain-owned retail stores;
Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.

HOURY WAGE STARTING AT $29.92

FULL TIME HOURS:

5 shifts per week
8-hour shifts

WHAT WILL I BE DOING?

We are seeking an Assistant Manager, Patrol Services to support the safe and efficient operation of our Patrol Services team. This leadership role combines on-hill operational responsibilities with training, mentorship, risk management, and guest service excellence.

Working closely with the Manager, Patrol Services, the Assistant Manager plays a key role in creating a safe, enjoyable, and memorable mountain experience for guests and employees alike.

Supporting Patrol Operations by assisting with the recruitment, scheduling, coaching, and development of Patrol Services staff to ensure safe and efficient daily operations.
Promoting Mountain Safety & Risk Management by enforcing resort safety standards, implementing industry best practices, and supporting a culture of safety for guests and employees.
Leading Training & Professional Development by coordinating, delivering, and auditing training programs, including First Aid, CPR, guest service, and patrol operational standards.
Coordinating Cross-Departmental Operations by building strong relationships with Mountain Operations and other resort departments to support on-hill activities, special events, and operational needs.
Maintaining Operational Excellence by monitoring trail and patrol standards, proactively addressing safety concerns, and performing regular patrol duties as required.

WHAT DO WE NEED FROM YOU?

Current First Responder certification (minimum requirement); First Aid and CPR Instructor certification is considered an asset.
Previous ski patrol experience in a resort or mountain operations environment.
Strong leadership, communication, and coaching skills with the ability to lead and develop a team.
Exceptional guest service and interpersonal skills, with a demonstrated ability to build positive relationships with guests, employees, and cross-functional teams.
Advanced skiing or snowboarding ability and ownership of personal equipment required.
Must be at least 18 years of age and successfully complete a criminal background check.

*This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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More about this job

Responsibilities

The Assistant Manager will support the safe and efficient operation of the Patrol Services team through leadership, training, and risk management. They will coordinate daily patrol duties, enforce safety standards, and foster strong relationships across resort departments.

Requirements

Candidates must hold a current First Responder certification and possess previous ski patrol or mountain operations experience. Advanced skiing or snowboarding ability and the ability to pass a criminal background check are mandatory.

Skills

First Responder certification
Ski patrol
Mountain operations
Leadership
Communication
Coaching
Guest service
Risk management
Safety enforcement
First Aid
CPR
Skiing
Snowboarding

Benefits

Free skiing and riding
Discounted lift and attractions tickets
Staff priced meals
Starbucks treats
Retail store discounts
Free therapy and wellness resources

Visa sponsorship

Not detected in the job text

Keywords

Patrol Services
Mountain Safety
Risk Management
First Responder
First Aid
CPR
Ski Patrol
Resort Operations
Leadership
Coaching
Guest Service
Operational Excellence
Safety Standards
Training
Scheduling
Recruitment
Mountain Adventure
Alterra Mountain Company
Blue Mountain Resort

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