Back to results

Front Desk Representative (Westin) - Year Round - Full Time

  • The Blue Mountains, ON, Canada
  • Blue Mountain Resort LP, Canada

HOURLY RATE - $19.00 · Full-time

Applications open in a new tab.

Job details

Pay
HOURLY RATE - $19.00
Job type
Full-time
Posting language
English
Posted

Original job description

Flex Year Round

WHAT’S IN IT FOR ME? 

  • Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.

  • Save on meals across resort restaurants and cafés, including Starbucks.

  • Receive exclusive discounts at all Blue Mountain-owned retail stores.

  • Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.

  • Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.


FRONT DESK REPRESENTATIVE (WESTIN) – YEAR-ROUND

HOURLY RATE - $19.00

FULL-TIME, FLEX – YEAR-ROUND WITH HEALTH AND DENTAL BENEFITS

FULL-TIME HOURS:

  • Average 4-5 shifts per week
  • 8-hour shifts between 6:45am to 11pm

WHAT WILL I BE DOING?

Front Desk Representatives are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest’s stay. It is our vision to create the best memories for our guests again and again.

  • Being friendly and helpful with guests while answering questions
  • Checking guests in and out of the hotels
  • Taking ownership of the guest’s entire stay at Blue Mountain Resort
  • Resolving service challenges to a happy outcome

WHAT DO WE NEED FROM YOU?

  • Exceptional customer service skills
  • Energetic, friendly, cheerful attitude
  • Intermediate computer knowledge
  • Front Desk/Office or related experience
  • Available to work weekends, evening, and holidays

*This role is being posted to fill a vacant position


AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

More about this job

Responsibilities

The Front Desk Representative serves as the primary point of contact for lodging guests, managing the check-in and check-out process. They are responsible for addressing guest inquiries and resolving service challenges to ensure a positive stay.

Requirements

Candidates must possess exceptional customer service skills and an energetic, friendly attitude. Previous front desk or office experience is required, along with intermediate computer knowledge and availability to work weekends, evenings, and holidays.

Skills

  • Customer service
  • Communication
  • Computer literacy
  • Problem solving
  • Hospitality
  • Guest relations
  • Conflict resolution

Benefits

  • Health insurance
  • Dental benefits
  • Complimentary access to attractions
  • Discounted access to attractions
  • Meal discounts
  • Retail store discounts
  • Free therapy
  • Wellness resources

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Customer Service & Support
  • Administrative

Keywords

  • Front Desk
  • Hospitality
  • Customer Service
  • Resort
  • Lodging
  • Guest Experience
  • Check-in
  • Check-out
  • Full-time
  • Year-round
  • Blue Mountain Resort
  • Alterra Mountain Company
  • Wellness
  • Service Excellence

Report this job