Ticket Validation Attendant - WINTER - Part Time (Weekends Required))
- The Blue Mountains, ON, Canada
- Blue Mountain Resort LP, Canada
Hourly rate of $19.00 · Part-time
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Job details
- Pay
- Hourly rate of $19.00
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
WHAT’S IN IT FOR ME?
Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
Save on meals across resort restaurants and cafés, including Starbucks.
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
Hourly rate of $19.00
Start date – November 21, 2026 to March 21, 2027:
Part-Time: 2-3 shifts per week (Friday/Saturday/Sunday)
Shift lengths: 4.5 or 6 hours
Shifts anywhere from 9:00am to 8:00pm; weekend and holiday work required
WHAT WILL I BE DOING?
The Validation Attendant greets guests at the Ski Lift Line to ensure they are utilizing the correct access product such as seasons passes or lift tickets and educating the guest about the support and guidance correct access products
Checking guest’s access passes at lift lines and other access locations that use RFID gates and scanners
Interacting with guests – engaging, approaching, introducing yourself and initiating conversation. Explaining each attraction and communicating the individual restrictions and age requirements
Helping to move and support flow of guests at specific validation pinch points
Sharing passion and knowledge of Blue Mountain and helping orient guests to the Mountain
Providing assistance for guests who may need support having their passes scanned
Redirecting guests to Guest Services if they have the incorrect ticket or pass.
WHAT DO WE NEED FROM YOU?
Excellent customer service, interpersonal and communication skills.
Ability to work outside for the full shift, in cold weather.
Ability to work independently, multi-task and problem solve as well as manage challenging situations.
Team orientated with an energetic, friendly, cheerful, and animated demeanor.
Ski/Snowboard skills/knowledge is an asset
*This role is being posted to fill a vacant position
AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE
BLUE MOUNTAIN RESORT COMPANY OVERVIEW
Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
ALTERRA COMPANY OVERVIEW
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
More about this job
Responsibilities
Check guests’ passes and tickets at lift lines and other access points, explain access products and attraction restrictions, and assist guests with scanning or redirect them to Guest Services when needed. Help manage guest flow, orient visitors to the mountain, and provide friendly, engaging service.
Requirements
Applicants need excellent customer service, interpersonal, and communication skills, and must be able to work outdoors for full shifts in cold weather. They should be able to work independently, multitask, solve problems, handle challenging situations, and contribute to an energetic, friendly team; ski or snowboard knowledge is an asset.
Skills
- Customer Service
- Interpersonal Communication
- Verbal Communication
- Guest Engagement
- Problem Solving
- Multitasking
- Independent Work
- Managing Challenging Situations
- Teamwork
- Guest Assistance
- Pass Scanning
- Guest Flow Management
- Mountain Orientation
- Skiing or Snowboarding Knowledge
Benefits
- Complimentary And Discounted Attraction Access
- Discounted Resort Dining
- Retail Discounts
- Free Therapy And Wellness Resources
- Employee Events
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Hospitality
- Sports & Recreation
Keywords
- Ticket Validation
- Season Passes
- Lift Tickets
- RFID Gates
- Scanners
- Ski Lift Lines
- Guest Services
- Guest Flow
- Attraction Access
- Customer Service
- Guest Engagement
- Pass Scanning
- Outdoor Work
- Cold Weather
- Skiing
- Snowboarding
- Mountain Resort
- Seasonal Employment