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Alterra

Winter 2026/27 - Hospitality Services - CMH Purcell

BC, Canada
CMH - British Columbia (Pacific), Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 2 years’ hospitality experience in a high-end, fast-paced environment.
Working hours: 14-21 hours per week
Positions available: 3
Posting language: English
Posted: Nov 3, 2026

Original job description

Seasonal

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:

Safety as a cornerstone.
Share our passion – every day.
Always act with integrity.
We work as a team.
Aim for best.
Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:

The opportunity to build lifelong friendships with staff and guests from around the world.
Working for a company that stands behind its mission, vision, and values.
An inclusive and rewarding company culture where employees are valued and supported.
Explore and work at a world-class mountain destination.
Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.
Work with hospitality professionals that take pride in providing a high-end guest experience.
An opportunity to grow and learn in a work environment that promotes feedback and development.
Discounts with brand partners and on CMH merchandise.
Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Position Title: Hospitality Services, CMH Purcell

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Lodge Manager

Location of Work: Golden, BC

Job Status: Full-time, Seasonal

FLSA Status: Non-Exempt

Number of Positions: 3

Direct Reports: 0

Date of Last Review: August 2026

Desired Start Date: November 2026

Position Overview

Hospitality Services staff take a proactive approach to providing a high-quality guest experience and have a meticulous and committed work ethic. Their passion lies in hospitality and positively impacting the guest experience by demonstrating proven customer service skills.

Hospitality Services staff care for guest rooms by making beds, cleaning washrooms, vacuuming, and accommodating any special requests related to room presentation. This team is also responsible for overall lodge cleanliness in common areas. The Hospitality Services position supports the Culinary team by preparing and serving the Après snack and assisting with the clean-up process in the kitchen.

This is a seasonal job opportunity. The CMH winter season runs from December to April. Hourly rate of pay is offered working an average if 14-21 hours per week depending on operational needs. The position will start at 12:00pm daily and work an average shift length of 7 hours.

Essential Duties and Responsibilities

Weekly care of staff rooms which includes making beds, cleaning washrooms, vacuuming, and cleaning the staff house kitchen
Clearing and washing guest and staff dishes.
Support the culinary program with preparing, serving and clearing Apres.
Execute the cleaning of all common areas of the lodge and look after lodge laundry.
Provide a professional, highly organized, and detailed hospitality experience.
Support the ski program by assisting with radio duty and rescue response.
Provide a professional, highly organized, and detailed hospitality experience.
Adhere to OH&S and WHMIS standards.

All employees will support the implementation of CMH health and safety and sustainability initiatives and participate in training and provide assistance as required during emergency response situations.

Minimum Qualifications

Post-secondary education in hospitality field, preferred.
Food Safe Certificate.
First aid certificate, preferred.
Minimum 2 years’ hospitality experience in a high-end, fast-paced environment.
Background in luxury hospitality or fine dining, preferred.

Competencies, Knowledge, Skills, Abilities, and Other Qualities

All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills. A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders. Strong organizational skills, attention to detail, and strategic planning abilities are crucial. The candidate must be able to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities. The role requires a trustworthy, goal-oriented, respectful, and self-directed individual who can navigate complex responsibilities. Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.

Working Conditions

This type of hospitality work is challenging and demanding. Successful staff are intrinsically motivated by a passion for hospitality and creating memorable experiences with our guests.
This job is located in Golden, British Columbia. Employees are required to find their own way to and from the lodge or helicopter staging area for work shifts.
Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.
Manual dexterity to operate a computer and other common office equipment on a constant basis.
This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business.
This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis.
CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive hourly rate will be provided based on skillset and experience, along with 4% vacation pay and potential opportunities to heli-ski, as available.

Further details will be discussed in a personal interview.

Benefits and Perks:

Health and dental benefits.
Group Savings Plan eligibility.
Paid personal/sick days.
CMH Ski Pass Program.
IKON Pass Benefits.
Pro deal affiliations with Brand Partners.
Opportunities to heli-ski, as available.

**CMH is an equal opportunity employer**

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More about this job

Responsibilities

Hospitality Services staff are responsible for maintaining guest and staff room cleanliness, managing lodge common areas, and supporting the culinary team with food service. They also assist with ski program operations, including radio duty and emergency response support.

Requirements

Candidates must have at least 2 years of hospitality experience in a high-end environment and possess a Food Safe Certificate. A post-secondary education in hospitality and a First Aid certificate are preferred.

Skills

Hospitality
Customer service
Housekeeping
Food service
Cleaning
Organization
Attention to detail
Communication
Problem-solving
Teamwork
Time management
Safety compliance
WHMIS
First aid

Benefits

Health and dental benefits
Group savings plan
Paid personal/sick days
CMH ski pass program
IKON pass benefits
Pro deal affiliations
Heli-skiing opportunities

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Lodge
Heli-skiing
Customer Service
Housekeeping
Culinary Support
Food Safe
First Aid
Safety
WHMIS
OH&S
Luxury Hospitality
Seasonal
Mountain Operations
Guest Experience

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