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Added 20 days ago
PS
Solution Designer (Endpoints), Cloud Technologies
Public Sector Pension Investment Board
Montreal, QC
- Full-time
Manage the full device lifecycle (Windows, iOS, MacOS, hybrid), including deployment, configuration, policy compliance, and secure decommissioning
Added 20 days ago
Y
Growth Marketing Lead
Yami
Markham, ON
- Full-time
…home, and wellness experiences through our e-commerce platform, iOS, and Android…
Added 19 days ago
WR
After School Support - LTO - 7.5 hrs per week
Waterloo Region District School Board
Cambridge, ON
- Full-time
You may complete your interview on a PC, Mac or the mobile apps for iOS and Android devices.
Added 19 days ago
WR
After School Support - LTO - 7.5 hrs per week
Waterloo Region District School Board
New Hamburg, ON
- Full-time
You may complete your interview on a PC, Mac or the mobile apps for iOS and Android devices.
Added 19 days ago
Senior Mobile Programmer
Epic Games
Montreal, QC
…technologies, targeting the full spectrum of the Android and IOS platforms. You'll work with the latest in Unreal software and mobile hardware offerings to design and implement platform…
Added 20 days ago
Lead Product Designer (Digital) - Hybrid
The Globe and Mail
Toronto, ON
…create a compelling user experience across both the website and iOS/Android apps. Bring your chops building and shipping complex applications or software to play a key role in ensuring that…
Added 20 days ago
Lead Product Designer (Digital)
The Globe and Mail
Toronto, ON
…create a compelling user experience across both the website and iOS/Android apps. Bring your chops building and shipping complex applications or software to play a key role in ensuring that…
Added 19 days ago
QA Lead, Mobile Test Automation
Range
Toronto, ON
Build and own a mobile UI test automation framework using Appium and WebdriverIO with TypeScript, covering iOS and Android.
Added 20 days ago
Software Engineer
Questrade Financial Group
Toronto, ON
Identify and address technical debt, proposing and executing improvements to system reliability and developer experience.
Added 20 days ago
YI
Full Stack Software Developer
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
Whether it is Java, C++, Windows, Linux, iOS, Android, network programming, database design, algorithm analysis, or cloud servers - you are confident enough to handle it all.
Added 19 days ago
A
Application Support Specialist
Altis
Montreal, QC · Greater Montreal Metropolitan Area
- $75 to $95 CAD / hour
- Contract
…d’une expérience numérique fiable sur les plateformes Web, iOS et…
Added 19 days ago
Product Manager, Mobile
BuildOps
Toronto, ON
Experience with native or hybrid mobile apps (iOS, Android, or React Native) from a PM, QA, or engineering seat
Added 19 days ago
Software Developer III, Chrome Desktop Growth
Google
Waterloo, ON
…secure way.Chrome is available across all major platforms - iOS, Android, Windows, Mac, Linux and Chrome OS. We also built Chrome as an open source project so the entire web ecosystem could…
Added 21 days ago
VA
iOS Software Developer - Intermediate
Väderstad AB
Regina, SK
- Full-time
We are looking for a intermediate software developer to join our team and contribute to the development of high-quality native iOS applications. The ideal candidate will possess a strong…
Added 20 days ago
Engineering Manager II, iOS Modernization
Pinterest
Toronto, ON
Pinterest is looking for an Engineering Manager to lead our iOS Modernization team in Toronto. You’ll lead the engineering team that is empowering iOS developers at Pinterest to build…
Added 20 days ago
M
Service Desk Support Analyst (L2)
MNP
Burlington, ON · Markham, ON · Toronto, ON
- Full-time
Experience supporting mobile platforms (iOS, Android)
Added 20 days ago
WR
After School Support - LTO - 10 hrs per week
Waterloo Region District School Board
Kitchener, ON
- Full-time
You may complete your interview on a PC, Mac or the mobile apps for iOS and Android devices.
Added 20 days ago
F
Senior Software Release QA Specialist
Fortinet
Burnaby, BC
- Full-time
…product for Microsoft Windows, macOS, Linux, Android OS, Apple iOS and…
Added 20 days ago
SC
Help Desk Agent
Sonepar Canada
Laval, QC
- Full-time
Added 20 days ago
S
XR Architect
SoftServe
Canada
- Full-time
Experienced in mobile development (iOS, Android)
Added 20 days ago
QA Lead, Mobile Test Automation
Kensington
Toronto, ON
Build and own a mobile UI test automation framework using Appium and WebdriverIO with TypeScript, covering iOS and Android.
Added 20 days ago
QA Lead, Mobile Test Automation
TripArc
Toronto, ON
Build and own a mobile UI test automation framework using Appium and WebdriverIO with TypeScript, covering iOS and Android.
Added 20 days ago
QA Lead, Mobile Test Automation
Range Group - Job Postings
Toronto, ON
Build and own a mobile UI test automation framework using Appium and WebdriverIO with TypeScript, covering iOS and Android.
Added 20 days ago
Software Developer Intern, iOS (Summer 2027)
Robinhood
Toronto, ON
As a Software Developer Intern, iOS, you'll build smooth, stable, and beautiful products used by millions of people every day. You'll own features end-to-end - from inception through design…
Added 25 days ago
TS
Digital Workplace Specialist
The Salvation Army in Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Strong technical expertise in Microsoft Windows, Apple macOS, Apple iOS, Microsoft 365, and modern web browsers.

Altis

Application Support Specialist

Greater Montreal Metropolitan Area, QC, Canada

$75 to $95 CAD / hour · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: $75 to $95 CAD / hour
Job type: Contract
Apply by: Oct 15, 2026
Experience: Minimum de 7 ans d’expérience pertinente en soutien applicatif, soutien à la production ou opérations applicatives.
Posting language: English · French
Posted: Sep 15, 2026

Original job description

English section of this bilingual listing.

Location: Montréal, QC, Hybrid, mandatory on-site presence 2 days per week (typically Mondays and Wednesdays)

Language: Fluent English and French, with strong written and verbal communication skills

Availability:

Availability to support deployments and Major Incidents outside standard hours
Midnight to 7am weekdays (once every 6 weeks)
Patching over weekend nights (30-45min tests once or twice a month maximum)

About the Opportunity

Join a collaborative digital experience team supporting high-traffic web and mobile applications within the retail pharmacy sector. As an L2 Application Support Consultant, you’ll play a critical role in maintaining production stability, investigating complex issues and supporting reliable digital experiences across web, iOS and Android platforms.

You’ll work alongside a multidisciplinary Agile team of developers, business analysts, architecture, DevOps and project professionals. This is an opportunity for an experienced support professional who enjoys getting beneath the surface of an issue, connecting signals across multiple systems and helping teams make informed decisions during incidents and releases.

What’s In It for You

You’ll join a highly collaborative environment where technical curiosity, disciplined problem-solving and knowledge sharing are valued. You’ll gain exposure to complex digital platforms, cloud monitoring technologies and full-stack deployments while working closely with experienced technical and delivery professionals.

Your Responsibilities

You’ll investigate production incidents using telemetry, logs, application signals and monitoring data to identify symptoms and potential root causes.
You’ll monitor applications using Azure Application Insights, Dynatrace, Azure Monitor and synthetic monitoring tools such as Dotcom-Monitor.
You’ll coordinate incident response across application, cloud, infrastructure, platform and external partner teams.
You’ll contribute to Root Cause Analysis, post-incident reviews and follow-up actions that strengthen production stability.
You’ll supervise web, API, mobile and infrastructure changes, including deployment monitoring, validation and stabilization.
You’ll support overnight deployments, weekend patching activities and Major Incident coverage when required.
You’ll communicate clearly with technical teams, stakeholders and management, adapting your message to the audience.

Skills and Qualifications

7+ years of relevant application support or production operations experience.
Hands-on experience with Azure Application Insights, Dynatrace, Azure Monitor and synthetic monitoring concepts.
Strong incident management, change management and production support experience.
A structured, hypothesis-driven investigative approach with strong root cause analysis skills.
Experience supporting web applications, backend services or APIs, and iOS and Android applications.
Strong collaboration skills and the ability to lead through influence in a cross-functional Agile environment.
QA, web or mobile validation experience and mobile crash analytics exposure are considered assets.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates

Read the full bilingual original

Pay: CA$75.00-CA$95.00 per hour

Job description:

Lieu : Montréal, QC – mode hybride, présence obligatoire au bureau 2 jours par semaine

Langues : Excellente maîtrise du français et de l’anglais, à l’oral comme à l’écrit

À propos de l’occasion

Joignez-vous à une équipe numérique collaborative qui soutient des applications Web et mobiles à fort volume dans le secteur de la pharmacie de détail.

À titre de consultant(e) en soutien applicatif niveau 2 (L2), vous jouerez un rôle clé dans la stabilité des environnements de production, l’analyse d’incidents complexes et le maintien d’une expérience numérique fiable sur les plateformes Web, iOS et Android.

Vous travaillerez au sein d’une équipe Agile multidisciplinaire composée notamment de développeurs, d’analystes d’affaires, de spécialistes DevOps, d’architectes de solutions et de professionnels en gestion de projets.

Nous recherchons une personne expérimentée en soutien applicatif qui aime aller au fond des problèmes, établir des liens entre plusieurs systèmes et données techniques, et collaborer avec différentes équipes afin de résoudre efficacement les incidents de production.

Ce que vous ferez

Assurer le soutien de niveau 2 pour des applications Web et mobiles en environnement de production.
Analyser les incidents à l’aide de la télémétrie, des journaux, des alertes, des métriques et des outils de surveillance.
Effectuer des analyses structurées afin d’identifier les causes probables et les causes fondamentales des problèmes.
Corréler les informations provenant des applications, des API, des déploiements, des outils de surveillance et de l’infrastructure.
Utiliser des outils tels que Azure Application Insights, Dynatrace, Azure Monitor ainsi que des solutions de surveillance synthétique comme Dotcom-Monitor.
Participer à la gestion des incidents majeurs et à la qualification de leur niveau de sévérité.
Collaborer avec les équipes applicatives, infonuagiques, infrastructure, plateforme et les partenaires externes au besoin.
Contribuer aux analyses de causes fondamentales (RCA) ainsi qu’aux suivis et plans d’action après incident.
Superviser et soutenir les déploiements d’applications Web, de services backend, d’API et d’applications mobiles iOS et Android.
Effectuer la validation après déploiement et surveiller la stabilité des systèmes.
Participer aux décisions de mitigation ou de retour arrière lorsqu’un déploiement affecte la stabilité.
Documenter les investigations afin qu’elles puissent être reproduites et améliorées.
Communiquer clairement avec les équipes techniques, les parties prenantes et la direction en adaptant le message à l’auditoire.

Compétences et expérience recherchées

Minimum de 7 ans d’expérience pertinente en soutien applicatif, soutien à la production ou opérations applicatives.
Solide expérience en soutien d’applications en environnement de production.
Expérience avec des applications Web, des services backend et/ou des API.
Expérience pratique en surveillance d’applications, analyse de journaux, télémétrie et diagnostic d’incidents.
Expérience avec Dynatrace, Azure Application Insights, Azure Monitor ou des outils comparables de surveillance et d’observabilité.
Bonne compréhension des concepts de surveillance synthétique.
Solide expérience en gestion des incidents, gestion des changements et analyse des causes fondamentales.
Capacité à mener des investigations de façon structurée et à distinguer les symptômes des causes fondamentales.
Capacité à déterminer quand poursuivre l’analyse et quand effectuer une escalade avec des faits et des données à l’appui.
Expérience de travail dans un environnement Agile multidisciplinaire.
Excellentes aptitudes en collaboration, communication et résolution de problèmes.
Capacité à exercer un leadership par l’influence plutôt que par l’autorité.
Maîtrise du français et de l’anglais.

Disponibilité requise

La disponibilité en dehors des heures normales de travail est une exigence importante du poste.

La personne sélectionnée devra être disponible pour :

Participer à certains déploiements de nuit.
Soutenir les incidents majeurs dans le cadre d’une rotation de garde.
Participer occasionnellement à des activités de correctifs et de validation durant les fins de semaine.
Intervenir efficacement dans des situations urgentes ou des périodes de stabilisation suivant un déploiement.

Atouts

Expérience en assurance qualité ou en validation d’applications Web et mobiles.
Expérience en observabilité mobile ou avec des outils d’analyse de plantages.
Expérience avec des environnements numériques à fort volume.
Expérience avec des outils tels que Datadog, AppDynamics, Splunk, New Relic, Grafana ou Prometheus.

Pourquoi vous joindre à nous

Vous évoluerez dans un environnement collaboratif où la curiosité technique, la rigueur dans la résolution de problèmes et le partage des connaissances sont valorisés.

Ce mandat vous permettra de travailler sur des plateformes numériques complexes, d’approfondir votre expertise en surveillance et observabilité, et de collaborer étroitement avec des équipes expérimentées en développement, DevOps, architecture et opérations.

-------------------------------------- English version below ---------------------------------------------

Location: Montréal, QC, Hybrid, mandatory on-site presence 2 days per week (typically Mondays and Wednesdays)

Language: Fluent English and French, with strong written and verbal communication skills

Availability:

Availability to support deployments and Major Incidents outside standard hours
Midnight to 7am weekdays (once every 6 weeks)
Patching over weekend nights (30-45min tests once or twice a month maximum)

About the Opportunity

What’s In It for You

Your Responsibilities

You’ll investigate production incidents using telemetry, logs, application signals and monitoring data to identify symptoms and potential root causes.
You’ll monitor applications using Azure Application Insights, Dynatrace, Azure Monitor and synthetic monitoring tools such as Dotcom-Monitor.
You’ll coordinate incident response across application, cloud, infrastructure, platform and external partner teams.
You’ll contribute to Root Cause Analysis, post-incident reviews and follow-up actions that strengthen production stability.
You’ll supervise web, API, mobile and infrastructure changes, including deployment monitoring, validation and stabilization.
You’ll support overnight deployments, weekend patching activities and Major Incident coverage when required.
You’ll communicate clearly with technical teams, stakeholders and management, adapting your message to the audience.

Skills and Qualifications

7+ years of relevant application support or production operations experience.
Hands-on experience with Azure Application Insights, Dynatrace, Azure Monitor and synthetic monitoring concepts.
Strong incident management, change management and production support experience.
A structured, hypothesis-driven investigative approach with strong root cause analysis skills.
Experience supporting web applications, backend services or APIs, and iOS and Android applications.
Strong collaboration skills and the ability to lead through influence in a cross-functional Agile environment.
QA, web or mobile validation experience and mobile crash analytics exposure are considered assets.

Why Partner with Altis

Apply About employer

More about this job

Responsibilities

Provide Level 2 support for high-traffic web and mobile applications, focusing on production stability and complex incident analysis. Coordinate response efforts across multidisciplinary teams and supervise application deployments and validations.

Requirements

Requires over 7 years of experience in application support or production operations with expertise in monitoring tools like Dynatrace and Azure Monitor. Must be fluent in English and French and available for on-call rotations and overnight deployments.

Skills

Application Support
Incident Management
Root Cause Analysis
Azure Application Insights
Dynatrace
Azure Monitor
Synthetic Monitoring
Change Management
Agile Methodology
API Support
Web Application Support
Mobile Application Support
Telemetry Analysis
Log Analysis
Collaboration
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

L2 Support
Production Operations
Azure Application Insights
Dynatrace
Azure Monitor
Dotcom-Monitor
Datadog
AppDynamics
Splunk
New Relic
Grafana
Prometheus
iOS
Android
API
Backend Services
Agile
DevOps
Root Cause Analysis
Incident Management
Change Management
Telemetry
Synthetic Monitoring
Retail Pharmacy
Observability
Crash Analytics
QA
Validation
Hybrid Work
Bilingual

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