Bilingual Communications Coordinator

Location: Toronto, ON, On-site (5 days per week)

Language: Fully bilingual in English and French, with strong written and verbal communication skills in both languages

Duration: Contract from October 5th to December 18th, 2026

About the Opportunity

We are seeking a highly organized and service-oriented Bilingual Communications Coordinator to support a busy education and membership services team during a high-volume period. This role plays a critical part in ensuring students and members receive timely, professional support while helping maintain operational excellence across multiple programs.

Working in a collaborative and fast-paced environment, you will serve as a key point of contact for inquiries, registrations, and administrative support. This is an excellent opportunity for someone who thrives in a customer-focused setting, enjoys managing multiple priorities, and is passionate about delivering exceptional service in both English and French.

What’s In It for You

• Gain valuable experience supporting a well-established professional education organization

• Work alongside a collaborative team that values service excellence and responsiveness

• Develop your coordination, client service, and administrative skills in a fast-paced environment

• Contribute to meaningful programs that support professional learning and development

• Join a workplace that values teamwork, accountability, and continuous improvement

Your Responsibilities

• You’ll respond to student and member inquiries by phone and email in both English and French, ensuring a professional and timely customer service experience

• You’ll process course registrations accurately while maintaining attention to detail and service standards

• You’ll triage incoming requests and direct inquiries to the appropriate coordinator based on program portfolios

• You’ll support day-to-day administrative and operational activities to help maintain service levels during peak periods

• You’ll manage shared inboxes, monitor outstanding requests, and follow up on pending items as required

• You’ll contribute to a positive client experience by providing clear communication and effective problem resolution

Skills and Qualifications

• 2+ years of administrative coordination, customer service, and academic program support experience in a fast-paced environment

• Fully bilingual in English and French, with exceptional written and verbal communication skills

• Proven ability to manage high volumes of inquiries while maintaining accuracy and professionalism

• Strong organizational and time management skills with the ability to prioritize competing demands

• Experience working with registrations, data entry, or administrative processes is considered an asset

• Proficiency with Microsoft Office Suite and experience managing shared inboxes or CRM systems

• Demonstrated commitment to customer service, teamwork, and attention to detail

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.