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Added 4 mins ago
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Added 5 mins ago
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Human Resources Assistant
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Basic computer skills and ability to learn company systems and software, good knowledge of Microsoft Office

Altis

Bilingual Communications Coordinator

Toronto, ON, Canada

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Oct 25, 2026
Experience: 2+ years of administrative coordination, customer service, and academic program support experience in a fast-paced environment
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Location: Toronto, ON, On-site (5 days per week)

Language: Fully bilingual in English and French, with strong written and verbal communication skills in both languages

Duration: Contract from October 5th to December 18th, 2026

About the Opportunity

We are seeking a highly organized and service-oriented Bilingual Communications Coordinator to support a busy education and membership services team during a high-volume period. This role plays a critical part in ensuring students and members receive timely, professional support while helping maintain operational excellence across multiple programs.

Working in a collaborative and fast-paced environment, you will serve as a key point of contact for inquiries, registrations, and administrative support. This is an excellent opportunity for someone who thrives in a customer-focused setting, enjoys managing multiple priorities, and is passionate about delivering exceptional service in both English and French.

What’s In It for You

Gain valuable experience supporting a well-established professional education organization

Work alongside a collaborative team that values service excellence and responsiveness

Develop your coordination, client service, and administrative skills in a fast-paced environment

Contribute to meaningful programs that support professional learning and development

Join a workplace that values teamwork, accountability, and continuous improvement

Your Responsibilities

You’ll respond to student and member inquiries by phone and email in both English and French, ensuring a professional and timely customer service experience

You’ll process course registrations accurately while maintaining attention to detail and service standards

You’ll triage incoming requests and direct inquiries to the appropriate coordinator based on program portfolios

You’ll support day-to-day administrative and operational activities to help maintain service levels during peak periods

You’ll manage shared inboxes, monitor outstanding requests, and follow up on pending items as required

You’ll contribute to a positive client experience by providing clear communication and effective problem resolution

Skills and Qualifications

2+ years of administrative coordination, customer service, and academic program support experience in a fast-paced environment

Fully bilingual in English and French, with exceptional written and verbal communication skills

Proven ability to manage high volumes of inquiries while maintaining accuracy and professionalism

Strong organizational and time management skills with the ability to prioritize competing demands

Experience working with registrations, data entry, or administrative processes is considered an asset

Proficiency with Microsoft Office Suite and experience managing shared inboxes or CRM systems

Demonstrated commitment to customer service, teamwork, and attention to detail

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

Apply About employer

More about this job

Responsibilities

Respond to student and member inquiries in English and French, process course registrations, and direct requests to the appropriate program coordinators. Manage shared inboxes, follow up on outstanding requests, and provide administrative and operational support to maintain service levels.

Requirements

Requires at least two years of administrative coordination, customer service, and academic program support experience in a fast-paced environment, along with fluency in English and French. Candidates should have strong organizational, time-management, communication, and customer-service skills; experience with registrations, data entry, Microsoft Office, shared inboxes, or CRM systems is relevant.

Skills

English-French Bilingual Communication
Customer Service
Administrative Coordination
Academic Program Support
Course Registration Processing
Inquiry Management
Shared Inbox Management
Data Entry
Microsoft Office Suite
CRM Systems
Organization
Time Management
Prioritization
Problem Resolution
Attention to Detail
Teamwork

Benefits

Professional Education Organization Experience
Skill Development
Contribution to Professional Learning Programs

Visa sponsorship

Not detected in the job text

Keywords

Bilingual Communications
English
French
Customer Service
Administrative Coordination
Academic Program Support
Education
Membership Services
Course Registrations
Inquiry Triage
Shared Inbox Management
Microsoft Office Suite
CRM Systems
Data Entry
Client Service
Problem Resolution
Operational Support
Time Management
Attention to Detail
Professional Learning and Development

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