Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 27, 2026

Hiring at a glance

View jobs

Open jobs: 3,407
Employers: 679

Advertised starting pay

Average starting payCAD / hour: $18.83Across 457 listings
Average starting payCAD / year: $47,995Across 72 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%181 listings
On-site: 94%3,189 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (506), Farm Boy Inc. (351), Shoppers Drug Mart (308).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Email me new jobs Save this search

Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 11 days ago
A
Bilingual Customer Service Representative
Altis
Mississauga, ON
- $22 to $23 CAD / hour
- Contract
Are you a bilingual customer service professional who enjoys helping people and creating positive experiences? We're looking for a Bilingual Customer Service Representative to join
Added 11 days ago
C
Client Service Representative [Hourly]
CIBC
Killaloe, Hagarty and Richards, ON · Killaloe Station
- Part-time
Added 11 days ago
LC
Customer Service Representative
LightForm Canada
AB · Edmonton, AB
- Full-time
…If so, we have a brilliant career opportunity for you as a customer service representative, at our Edmonton head…
Added 11 days ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 11 days ago
C
Client Service Representative [Hourly]
CIBC
Toronto, ON
- Part-time
Added 11 days ago
BG
Customer Service Representative - Collision (Halifax Area)
Boyd Group Services
Bedford, NS
- Full-time
Added 11 days ago
NA
Bilingual Customer Service Representative
NCR Atleos
Mississauga, ON
- Full-time
Reporting to the Customer Service Manager, the Bilingual Customer Service Representative is on the front-line to answe
Added 11 days ago
R
Customer Service Associate Seasonal Part-Time
RONA
Waterloo, ON
- Part-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 11 days ago
MP
Pharmacy Assistant, Customer Service Representative
MediSystem Pharmacy
Toronto, ON · North York, ON
- Full-time
Added 11 days ago
MP
Pharmacy Assistant - Customer Service Representative
MediSystem Pharmacy
Toronto, ON · North York, ON
- Full-time
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Nanaimo, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Nanaimo, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Regina, SK
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Full-time
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 11 days ago
C
Customer Service Representative (CSR)
Codentrel
Mississauga, ON
- Full-time
Codentrel, a leader in IT, telecom, and AI-driven solutions, is seeking an enthusiastic and customer-focused Customer Service Representative (CSR) to join our team. This role is critical in…
Added 11 days ago
Call Center Agent - 12 Month Contract
Rejuvenation
Calgary, AB
Added 11 days ago
C
Client Service Representative - Part-time (15 hours/week)
CIBC
Summerside, PE
- Part-time
Added 11 days ago
C
Client Service Representative, 30h/weekly - Quebec city
CIBC
Quebec, QC · Sillery
- Part-time
Added 11 days ago
B
Customer Service Representative
BMO
Port Perry, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 11 days ago
CO
P1488 - Customer Service Representative
City of Moncton
Moncton, NB
- $47,769 to $56,204 CAD / year
- Full-time
Customer Service Representatives (CSR’S) are responsible for providing front-line customer service for the City of Moncton through phone, email, and in-person interactions. Using a variety…
Added 11 days ago
SD
Pharmacy Assistant, Customer Service Representative
Shoppers Drug Mart
Toronto, ON
- Full-time
Added 11 days ago
SD
Pharmacy Assistant - Customer Service Representative
Shoppers Drug Mart
Toronto, ON
- Full-time
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Waterloo, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.

Altis

Bilingual Customer Service Representative

Mississauga, ON, Canada

$22 to $23 CAD / hour · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: $22 to $23 CAD / hour
Job type: Contract
Apply by: Nov 13, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 14, 2026

Original job description

Location: Fully on-site, 5 days per week

Language: Fluency in written and spoken French and English required

Duration: Initial 11-week contract, with potential to convert to permanent based on performance

Schedule: 35 hours per week, Monday to Friday, with shifts between 8:00 AM and 6:00 PM

About the Opportunity

Are you a bilingual customer service professional who enjoys helping people and creating positive experiences? We're looking for a Bilingual Customer Service Representative to join a busy insurance contact centre, where you'll support policyholders with their questions, provide helpful information, and make everyday interactions easier.

This is a fully on-site opportunity within a collaborative, service-focused team that values professionalism, accuracy, and a positive attitude. With comprehensive training provided, you'll gain exposure to different areas of insurance while building valuable industry experience. Best of all, this is a customer service role with no sales responsibilities.

What's In It for You

Earn $22.00/hour, or $23.00/hour if you hold an LLQP licence.

Receive comprehensive training across multiple insurance business lines.

Enjoy a consistent Monday-to-Friday schedule and free on-site parking.

Explore opportunities to pursue LLQP licensing and transition into a sales role.

Strong potential for permanent employment based on performance and business needs.

Your Responsibilities

You'll handle inbound calls in French and English, delivering friendly, professional support to policyholders.

You'll answer questions about insurance policies, accounts, and general coverage information.

You'll update customer records, process basic policy changes, and accurately document interactions.

You'll recognize inquiries requiring licensed advice and connect customers with the appropriate insurance professional.

You'll navigate multiple computer systems while maintaining engaging customer conversations.

You'll follow established procedures and service standards in a fast-paced contact centre environment.

Skills and Qualifications

Previous phone-based customer service experience is required, ideally in a call centre or contact centre.

Strong written and verbal communication skills in both French and English.

Excellent phone etiquette, active listening skills, and a customer-first approach.

Ability to manage steady inbound call volumes while staying organized and detail-oriented.

Proficiency with Microsoft Office and confidence learning new systems.

Dependable, adaptable, and comfortable working fully on-site, Monday to Friday.

Previous insurance experience or LLQP licensing is an asset, but not required.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

Apply About employer

More about this job

Responsibilities

Handle inbound calls in French and English, answer policyholders’ questions about insurance policies and coverage, and provide professional customer support. Update records, process basic policy changes, document interactions, and refer requests requiring licensed advice to the appropriate insurance professional.

Requirements

Previous phone-based customer service experience is required, along with strong written and verbal communication skills in French and English. Candidates should have excellent phone etiquette, active listening, organizational and detail-oriented skills, Microsoft Office proficiency, and the ability to work on-site; insurance experience or an LLQP licence is an asset but not required.

Skills

French-English Bilingual Communication
Phone-Based Customer Service
Active Listening
Phone Etiquette
Inbound Call Handling
Customer Record Management
Policy Changes Processing
Accurate Documentation
Microsoft Office
Multitasking
Organization
Attention to Detail
Insurance Policy Support

Benefits

Comprehensive Training
Free On-Site Parking
Potential for Permanent Employment
Opportunity to Pursue LLQP Licensing

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual
French
English
Insurance
Contact Centre
Inbound Calls
Policyholders
Insurance Policies
Coverage Information
Customer Records
Policy Changes
Call Documentation
Licensed Insurance Advice
Microsoft Office
LLQP Licence
Service Standards
Call Centre

Report this job