Jobs in Canada

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Added 2 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 10 hours ago
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB
Calgary, AB
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 11 hours ago
IG
Bilingual Customer Service Representative
Insight Global
Levis, QC
- $18.5 to $20 CAD / hour
- Contract
Insight Global is seeking a bilingual (English and French) detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves…
Added 11 hours ago
NC
Customer Service Clerk
NAPA Canada
South Stormont, ON
- Full-time
As a Customer Service clerk you will be responsible for handling returns and warranties at the distribution center.
Added 12 hours ago
R
Customer service clerk
RONA
Rosemère, QC
- Full-time
Become a member of our Rona customer service team and make a real difference to our customers' day. By joining our team, you'll have the opportunity to develop your customer service skills…
Added 12 hours ago
C
Client Service Representative
CIBC
Maidstone, SK
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 13 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Collingwood, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 13 hours ago
GF
Overnight Customer Service Representative (Motivator) – Kelowna Capri Centre
GoodLife Fitness
Kelowna, BC
- Full-time
Who is a Customer Service Representative (Motivator)?
Added 13 hours ago
RA
Customer Service Representative
Russell Aquatics
Oshawa, ON
- Part-time
We are looking for a friendly, reliable, and enthusiastic Front Desk Customer Service Representative to join our growing team at our new Oshawa location.
Added 13 hours ago
B
Customer Service Representative
BMO
Sydney, NS
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 13 hours ago
UI
Customer Service Clerk
UAP Inc.
South Stormont, ON
- $46,800 to $58,500 CAD / year
- Full-time
As a Customer Service clerk you will be responsible for handling returns and warranties at the distribution center.
Added 13 hours ago
FE
Customer Service Representative
Future Electronics
Kirkland, QC
- Full-time
· Weekly : All PBO with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days · · Weekly : All Interco transfers with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days
Added 14 hours ago
Customer Service Agent
The Talent Team at Perimeter Aviation
North Bay, ON
We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where…
Added 14 hours ago
S
Customer Service Representative
SCIC
Yorkton, SK
- Full-time
Reporting to the Manager, Customer Service Office (CSO), this position is responsible for providing excellent frontline customer service and clerical support while promoting and…
Added 15 hours ago
RP
Temporary Customer Service Representative - 16 York
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 15 hours ago
UI
Customer Service Clerk
UAP Inc.
South Stormont, ON
- $46,800 to $58,500 CAD / year
- Full-time
As a Customer Service clerk you will be responsible for handling returns and warranties at the distribution center.
Added 15 hours ago
TD
Customer Service Representative
The Dufresne Group
Winnipeg, MB
- Part-time
Dufresne Furniture and Appliances is currently seeking a Part Time, Customer Service Representative for our Winnipeg store located at 880 Nairn Avenue.
Added 15 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 15 hours ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Brossard, QC
- Full-time
…inbound and outbound calls. You’ll consistently deliver legendary customer service by providing each caller with the right advice to meet their unique banking…
Added 15 hours ago
T
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
TD
Toronto, ON
- Full-time
…inbound and outbound calls. You’ll consistently deliver legendary customer service by providing each caller with the right advice to meet their unique banking…
Added 15 hours ago
Customer Service Representative
Circle K
Riverview, NB
Night shift premium
Added 16 hours ago
C
Customer Service Clerk - Student- Churchbridge Food Store
Co-op
Churchbridge, SK
- Part-time
You are interested in a career in customer service and:
Added 16 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 17 hours ago
R
Customer Service Representative
RBGlobal
Paradise, NL
- Full-time
Candidates must have previous experience in an office setting
Added 17 hours ago
HA
Customer Service Representative (Full Time)
Homes Alive Pets
Edmonton, AB
- Full-time
The ideal Customer Service Representative has excellent communication and people skills, experience in guest service or a willingness to learn, and a passion for pets. Training in our…

Altis

Bilingual Customer Service Representative

Mississauga, ON, Canada

$22 to $23 CAD / hour · Contract

Apply on LinkedIn About employer

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Job details

Pay: $22 to $23 CAD / hour
Job type: Contract
Apply by: Nov 13, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 14, 2026

Original job description

Location: Fully on-site, 5 days per week

Language: Fluency in written and spoken French and English required

Duration: Initial 11-week contract, with potential to convert to permanent based on performance

Schedule: 35 hours per week, Monday to Friday, with shifts between 8:00 AM and 6:00 PM

About the Opportunity

Are you a bilingual customer service professional who enjoys helping people and creating positive experiences? We're looking for a Bilingual Customer Service Representative to join a busy insurance contact centre, where you'll support policyholders with their questions, provide helpful information, and make everyday interactions easier.

This is a fully on-site opportunity within a collaborative, service-focused team that values professionalism, accuracy, and a positive attitude. With comprehensive training provided, you'll gain exposure to different areas of insurance while building valuable industry experience. Best of all, this is a customer service role with no sales responsibilities.

What's In It for You

Earn $22.00/hour, or $23.00/hour if you hold an LLQP licence.

Receive comprehensive training across multiple insurance business lines.

Enjoy a consistent Monday-to-Friday schedule and free on-site parking.

Explore opportunities to pursue LLQP licensing and transition into a sales role.

Strong potential for permanent employment based on performance and business needs.

Your Responsibilities

You'll handle inbound calls in French and English, delivering friendly, professional support to policyholders.

You'll answer questions about insurance policies, accounts, and general coverage information.

You'll update customer records, process basic policy changes, and accurately document interactions.

You'll recognize inquiries requiring licensed advice and connect customers with the appropriate insurance professional.

You'll navigate multiple computer systems while maintaining engaging customer conversations.

You'll follow established procedures and service standards in a fast-paced contact centre environment.

Skills and Qualifications

Previous phone-based customer service experience is required, ideally in a call centre or contact centre.

Strong written and verbal communication skills in both French and English.

Excellent phone etiquette, active listening skills, and a customer-first approach.

Ability to manage steady inbound call volumes while staying organized and detail-oriented.

Proficiency with Microsoft Office and confidence learning new systems.

Dependable, adaptable, and comfortable working fully on-site, Monday to Friday.

Previous insurance experience or LLQP licensing is an asset, but not required.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

Apply on LinkedIn About employer

More about this job

Responsibilities

Handle inbound calls in French and English, answer policyholders’ questions about insurance policies and coverage, and provide professional customer support. Update records, process basic policy changes, document interactions, and refer requests requiring licensed advice to the appropriate insurance professional.

Requirements

Previous phone-based customer service experience is required, along with strong written and verbal communication skills in French and English. Candidates should have excellent phone etiquette, active listening, organizational and detail-oriented skills, Microsoft Office proficiency, and the ability to work on-site; insurance experience or an LLQP licence is an asset but not required.

Skills

French-English Bilingual Communication
Phone-Based Customer Service
Active Listening
Phone Etiquette
Inbound Call Handling
Customer Record Management
Policy Changes Processing
Accurate Documentation
Microsoft Office
Multitasking
Organization
Attention to Detail
Insurance Policy Support

Benefits

Comprehensive Training
Free On-Site Parking
Potential for Permanent Employment
Opportunity to Pursue LLQP Licensing

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual
French
English
Insurance
Contact Centre
Inbound Calls
Policyholders
Insurance Policies
Coverage Information
Customer Records
Policy Changes
Call Documentation
Licensed Insurance Advice
Microsoft Office
LLQP Licence
Service Standards
Call Centre

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Jobs in Canada