Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
M
Bilingual Client Success Manager (Direct Partnerships)
Maple
Toronto, ON
- Full-time
Build and maintain trust-based relationships across your portfolio, acting as the primary point of contact and strategic advisor - in both French and English.
Added 12 mins ago
D
Property and Casualty Insurance Advisor
Desjardins
Ottawa, ON · Mississauga, ON · Burlington, ON
- Full-time
As a Property and casualty Insurance Advisor, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 12 mins ago
D
Advisor, Procurement and purchasing
Desjardins
Montreal, QC · Levis, QC
- Full-time
As a purchasing and procurement advisor, you help finalize contractual agreements with the organization’s partners for the purchase and rental of goods and services. You may be responsible…
Added 12 mins ago
C
Mobile Mortgage Advisor (Downtown Toronto, ON) - 100% Commission
CIBC
Toronto, ON
- Full-time
…clients achieve their home ownership dreams. As a Mobile Mortgage Advisor, you’ll have the flexibility to meet with your clients where and when it’s convenient for them. You’ll make lasting…
Added 12 mins ago
C
Financial Plan Review Consultant (Bilingual)
CIBC
Montreal, QC
- Full-time
Analytical Thinking, Client Service, Communication, Customer Experience (CX), Detail-Ori
Added 12 mins ago
RJ
Associate Advisor/Financial Planner
Raymond James
Waterloo, ON
- Full-time
As our team continues to grow, we are seeking an experienced and highly motivated Associate Advisor/Financial Planner to work closely with our advisors in delivering exceptional client…
Added 12 mins ago
UH
Timber-Tech Group of Companies - Account Manager
UpSourced HR
Calgary, AB
- Full-time
Position yourself as a trusted advisor and partner, not just a supplier
Added 27 mins ago
SS
Senior General Manager
Sienna Senior Living
BC · Surrey, BC
- Full-time
Partner with Director of Wellness and Sales Advisor to create and execute strong outreach strategy to increase/maintain occupancy
Added 27 mins ago
Financial Advisor - Hinton, AB
Scotiabank
Hinton, AB
…Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey…
Added 27 mins ago
Assistant Deputy Minister, Learning, Engagement and Talent Management
Government of Alberta
AB
As a trusted executive advisor and influential enterprise leader, the ADM LETM provides strategic advice and recommendations to senior government officials and executive committees on…
Added 27 mins ago
GS
Executive Assistant
Greater Saskatoon Catholic Schools
Saskatoon, SK
- Full-time
Exceptional communication, interpersonal, and relationship-building skills, with a commitment to service, collaboration, professionalism, and positive working relationships
Added 27 mins ago
WC
Executive Director
West Country Family Service Association
AB · Alberta, Canada
- Full-time
West Country Family Service Association is a trusted, accredited charitable organization that has proudly served seniors, families, and communities across west-central Alberta for more than…
Added 27 mins ago
O
Mechanical Service Advisor
OPENLANE
Brampton, ON
- Full-time
We are seeking a Mechanical Service Advisor with experience in administration, estimations, and customer service. You will be part of an administrative team responsible for coordinating…
Added 27 mins ago
A
Customer Care Advisor - Insurance
Altis
Toronto, ON · North York, ON
- Full-time
We are seeking a dynamic Customer Care Advisor with an active LLQP license in good standing to join our team. In this role, you will establish and nurture meaningful client relationships,…
Added 27 mins ago
CL
Service & Parts Advisor
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics is looking for a Service & Parts Advisor to support the day-to-day operations of our truck and trailer maintenance shop based out of our Brampton location. The ideal…
Added 42 mins ago
TC
Service Advisor
Toromont Cat
Thunder Bay, ON
- Full-time
Toromont Cat is looking for a Service Advisor to join our team in Thunder Bay! This position will provide technical direction and accountability for scheduling all equipment repairs with…
Added 42 mins ago
TT
Equipment Advisor
Trimac Transportation
Edmonton, AB
- Full-time
Reporting to the Fleet Manager, the Equipment Advisor is responsible for the lifecycle management of fleet assets, ensuring equipment is delivered, deployed, maintained, relocated, and…
Added 42 mins ago
D
Premium Support Advisor (Portuguese Speaking)
Docebo
Remote, Canada
- $58,000 to $68,000 CAD / year
- Full-time
- Remote
As our Premium Support Advisor, you will serve as the dedicated technical co-pilot and trusted advisor for our most strategic enterprise accounts. You’ll step into the spotlight to untangle…
Added 57 mins ago
Sales Advisor - Subaru
The Jim Pattison Auto Group
Victoria, BC
Jim Pattison Subaru Victoria is seeking a motivated, personable, and customer-focused Sales Advisor to join our dealership team.
Added 57 mins ago
UO
Undergraduate Academic Advisor (Nursing)
University of Alberta
Edmonton, AB
- Full-time
As an Academic Advisor within the Faculty of Nursing, you’ll play a vital role in guiding students through their academic journey, helping them navigate complex decisions with confidence.…
Added 57 mins ago
A
Human Resources Advisor, Recruitment
ANDRITZ
Pointe-Claire, QC
- Full-time
Under the supervision of the Director, Employee Development, the Human Resources Advisor - Recruitment will be primarily involved in recruiting new talent. Campus recruitment activities at…
Added 1 hour ago
IF
Software Solution Architecture Advisor
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…secure about their future? As a Software Solution Architecture Advisor, you will play a key role in the transformation of the Group Insurance, Savings and Retirement sector and in the…
Added 1 hour ago
M
Senior Customer Success Manager
Malleum
Remote, Canada
- Full-time
- Remote
…person will become the connective tissue between customers, service delivery, operations, and…
Added 1 hour ago
B
Civil Engineer – Senior Level (Hybrid)
Barr
Saskatoon, SK
- $115,000 to $170,000 CAD / year
- Full-time
…and builds lasting client relationships rooted in trust and service. Above all, they value teamwork, integrity, and delivering impactful, forward-thinking environmental…
Added 1 hour ago
R
Banking Advisor
RBC
Shelburne, ON
- Full-time
Track record in building rapport and maintaining client relationships within the financial or service industry

Altis

Customer Care Advisor - Insurance

Toronto, ON, Canada
North York, ON, Canada

Pay Rate: $60K · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $60K
Job type: Full-time
Apply by: Dec 6, 2026
Experience: Call Centre Experience: 1–2 years in service, sales, retention, or collections roles.
Posting language: English
Posted: Nov 6, 2026

Original job description

PLEASE ONLY APPLY IF YOU HAVE AN ACTIVE LLQP LICENSE

Location: North York, ON

Language: English (fluent written and spoken required)

Background Check: Criminal background check required

Pay Rate: $60K

Training: 9am-5pm

Hours: Monday to Friday, with shifts scheduled between 9:00 AM and 6:00 PM. Typical shifts include 9:00 AM–5:00 PM, 9:30 AM–5:30 PM, and 10:00 AM–6:00 PM. Candidates must be comfortable with these varying schedules.

Fully on site for the first few months of training, possible option for hybrid after training.

About the Opportunity

We are seeking a dynamic Customer Care Advisor with an active LLQP license in good standing to join our team. In this role, you will establish and nurture meaningful client relationships, supporting them from policy onboarding through ongoing engagement. You will assist with payments, proactively address concerns, prevent cancellations, and contribute to long-term client satisfaction and retention.

This is a fast-paced, client-focused environment where your communication, problem-solving, and service skills will directly impact revenue and client experience.

What’s in it for You

You will join a collaborative, purpose-driven team that values proactive problem solving, continuous improvement, and professional growth. You will gain hands-on experience in life insurance client engagement, retention strategies, and premium management, while leveraging CRM tools to maximize your impact.

You will develop your career by working alongside experienced professionals, participating in coaching sessions, and applying your LLQP expertise to influence client outcomes.

Your Responsibilities

You will support client retention and revenue optimization by proactively contacting policyholders, offering empathetic payment solutions, and preventing cancellations.
You will manage policy and payment inquiries including payment arrangements, coverage updates, cancellations, and refunds while maintaining compliance and accurate records.
You will provide a seamless onboarding experience for new clients, reviewing policies and guiding them through next steps to foster long-term engagement.
You will deliver exceptional customer service across all touchpoints, resolving complaints with empathy and escalating as needed to ensure timely resolution.
You will leverage CRM tools and client insights to personalize interactions, anticipate client needs, and contribute actionable insights to management.
You will contribute to team performance by participating in daily huddles, call calibrations, and performance initiatives to meet KPIs and enhance service quality.
You will maintain professional and regulatory standards, ensuring LLQP certification and compliance with company policies across all jurisdictions.
You will collaborate with cross-functional teams to support client needs and continuously improve service processes through feedback and coaching.

Skills and Qualifications

You will have:

Licensing: LLQP certification in good standing (Ontario required; additional jurisdictions an asset).
Call Centre Experience: 1–2 years in service, sales, retention, or collections roles.
Client Relationship Management: Proven ability to engage clients, build rapport, and maintain satisfaction in insurance or financial services environments.
Communication Skills: Warm, professional phone presence; ability to explain policy and financial information clearly.
Technology Proficiency: Familiarity with CRM systems and data-driven engagement tools.
Problem Solving & Analytical Skills: Ability to understand client issues, resolve complaints empathetically, and offer tailored solutions.
Time Management & Autonomy: Skilled at prioritizing tasks and working independently in a fast-paced environment.
Attention to Detail: Demonstrated accuracy in processing client transactions and maintaining records.

Apply About employer

More about this job

Responsibilities

Support policyholders through onboarding and ongoing engagement, handling policy and payment inquiries, offering payment solutions, and preventing cancellations. Resolve complaints, maintain accurate compliant records, use CRM insights to personalize service, and contribute to team performance and process improvements.

Requirements

An active LLQP license in good standing, with Ontario licensing required and additional jurisdictions considered an asset. Candidates should have 1–2 years of call centre experience in service, sales, retention, or collections, along with strong communication, client relationship, CRM, problem-solving, time-management, and record-keeping skills.

Skills

LLQP Licensing
Customer Service
Client Retention
Insurance Policy Support
Payment Management
Complaint Resolution
Communication
Problem Solving
CRM Systems
Data-Driven Engagement
Time Management
Attention To Detail
Regulatory Compliance
Call Centre Experience

Visa sponsorship

Not detected in the job text

Keywords

LLQP
Life Insurance
Customer Care
Client Retention
Policy Onboarding
Policyholder Engagement
Premium Management
Payment Arrangements
Coverage Updates
Cancellations
Refunds
CRM Systems
Call Centre
Collections
Sales
Complaint Resolution
Regulatory Compliance
Client Satisfaction
Revenue Optimization
KPIs
Call Calibrations
Cross-Functional Collaboration
Process Improvement
Criminal Background Check

Report this job