Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
M
Technical Customer Service Representative
MDA
Richmond, BC
- Full-time
The Technical Client Services Representative (TCSR) works directly with our international customers to provide solutions to their geospatial information requirements. Working in a team…
Added 1 min ago
CC
Financial Services Representative
Conexus Credit Union
La Ronge, SK
- Full-time
We have a Financial Services Representative opportunity at our La Ronge branch. You are one of the first people our members encounter at the branch. You will help them with whatever they…
Added 2 mins ago
NF
District Sales Manager- GTA (Scarborough)
Neo Financial
Toronto, ON · Scarborough, Ontario
- Full-time
…within your district, including facilitating large-scale sales representative onboarding sessions during mall launches and delivering ongoing company and product training to both Store…
Added 2 mins ago
CF
Member Services Rep
Crunch Fitness Canada
Sarnia, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 2 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Edmonton, AB
- Part-time
Added 15 mins ago
SW
ScotiaMcLeod Senior Associate
Scotia Wealth Management
Montreal, QC
- Full-time
Approval as a Registered Representative (RR) with the Canadian Investment Regulatory Organization (CIRO)
Added 15 mins ago
SW
ScotiaMcLeod Administrative Associate, Laval
Scotia Wealth Management
Laval, QC
- Full-time
Approval as an Investment Representative (IR) with the Canadian Investment Regulatory Organization (CIRO)
Added 15 mins ago
CS
Inside Sales Representative
Certified Sales and Rentals
Saskatoon, SK
- Full-time
Certified Sales & Rentals is growing, and we're on the lookout for a passionate, detail driven Inside Sales Representative, whose primary responsibilities are processing order desk sales,…
Added 15 mins ago
DR
Sales Representative
DMC Recruitment Group
Toronto, ON
- Full-time
As Sales Representative, you will develop new business and strengthen relationships with architects, interior designers, end-users, contractors, and other key industry partners across the…
Added 15 mins ago
ZR
Concierge
Zen Residential Ltd.
AB · Edmonton, AB
- Full-time
Previous experience as a concierge, front desk attendant, or customer service representative is preferred.
Added 16 mins ago
Registered Nurse - Operating Room (Future Opportunity)
Women's College Hospital
Toronto, ON
The responsibilities described above are representative and are not to be construed as all-inclusive.
Added 31 mins ago
S
Journeyed Trade, Machinist/Millwright
SaskPower
Estevan, SK
- Full-time
At SaskPower, we believe in the importance of fostering and maintaining a workforce that’s representative of the communities we serve. We acknowledge and recognize equity groups designated…
Added 31 mins ago
LH
2600001928 - Registered Practical Nurse
Lakeridge Health
Oshawa, ON
- Internship
…accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all…
Added 31 mins ago
SG
Junior Technical Support Specialist
SOLV4EX Group
Richmond, BC
- Full-time
The Junior Technical Support Representative serves as the first point of contact for technical inquiries from customers, installers, distributors, and Authorized Service Providers (ASPs) of…
Added 31 mins ago
H
Nurse B - Public Health Nurse
HealthCareersInSask.ca
Lloydminster, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 31 mins ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Yorkton, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 31 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Melville, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 31 mins ago
H
Environmental Services Worker
HealthCareersInSask.ca
Yorkton, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 31 mins ago
Continuing Care Assistant
HealthCareersInSask.ca
Ituna, SK
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 31 mins ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Prince Albert, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 31 mins ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Watrous, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 46 mins ago
DC
Coordinator, Construction Services (Electrical)
Defence Construction Canada
Happy Valley-Goose Bay, NL
- Full-time
The duties and responsibilities listed below are representative but not all-inclusive:
Added 46 mins ago
TM
Mill Maintenance Superintendent
The Mosaic Company
Colonsay, SK
- Full-time
Added 46 mins ago
JR
Warranty & Customer Service Representative - Sporting Good Apparel
JRoss Retail Recruiters
AB · Edmonton, AB
- $42,000 to $44,000 CAD / year
- Full-time
Our client is seeking a customer-focused and detail-oriented Warranty & Customer Service Representative to join their team. This junior-level opportunity is ideal for an individual who…
Added 46 mins ago
FC
Health & Safety Supervisor
FCC Construcción
Toronto, ON
- Contract
Serving as the primary health and safety representative within the tunnel environment, providing direction, guidance, and oversight to ensure all underground activities are executed safely…

Altis

Customer Service Representative

Toronto, ON, Canada
North York, ON, Canada

Pay Rate: $60K · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $60K
Job type: Full-time
Apply by: Nov 26, 2026
Experience: Call Centre Experience: 1–2 years in service, sales, retention, or collections roles.
Posting language: English
Posted: Oct 27, 2026

Original job description

Location: North York, ON

Language: English (fluent written and spoken required)

Background Check: Criminal background check required

Pay Rate: $60K

Training: 9am-5pm

After training hours: Monday to Friday, schedule as follows: 10am-6pm and 11am-7pm.

Fully on site for the first few months of training, possible option for hybrid after training.

About the Opportunity

We are seeking a dynamic Customer Care Advisor with an active LLQP license in good standing to join our team. In this role, you will establish and nurture meaningful client relationships, supporting them from policy onboarding through ongoing engagement. You will assist with payments, proactively address concerns, prevent cancellations, and contribute to long-term client satisfaction and retention.

This is a fast-paced, client-focused environment where your communication, problem-solving, and service skills will directly impact revenue and client experience.

What’s in it for You

You will join a collaborative, purpose-driven team that values proactive problem solving, continuous improvement, and professional growth. You will gain hands-on experience in life insurance client engagement, retention strategies, and premium management, while leveraging CRM tools to maximize your impact.

You will develop your career by working alongside experienced professionals, participating in coaching sessions, and applying your LLQP expertise to influence client outcomes.

Your Responsibilities

You will support client retention and revenue optimization by proactively contacting policyholders, offering empathetic payment solutions, and preventing cancellations.
You will manage policy and payment inquiries including payment arrangements, coverage updates, cancellations, and refunds while maintaining compliance and accurate records.
You will provide a seamless onboarding experience for new clients, reviewing policies and guiding them through next steps to foster long-term engagement.
You will deliver exceptional customer service across all touchpoints, resolving complaints with empathy and escalating as needed to ensure timely resolution.
You will leverage CRM tools and client insights to personalize interactions, anticipate client needs, and contribute actionable insights to management.
You will contribute to team performance by participating in daily huddles, call calibrations, and performance initiatives to meet KPIs and enhance service quality.
You will maintain professional and regulatory standards, ensuring LLQP certification and compliance with company policies across all jurisdictions.
You will collaborate with cross-functional teams to support client needs and continuously improve service processes through feedback and coaching.

Skills and Qualifications

You will have:

Licensing: LLQP certification in good standing (Ontario required; additional jurisdictions an asset).
Call Centre Experience: 1–2 years in service, sales, retention, or collections roles.
Client Relationship Management: Proven ability to engage clients, build rapport, and maintain satisfaction in insurance or financial services environments.
Communication Skills: Warm, professional phone presence; ability to explain policy and financial information clearly.
Technology Proficiency: Familiarity with CRM systems and data-driven engagement tools.
Problem Solving & Analytical Skills: Ability to understand client issues, resolve complaints empathetically, and offer tailored solutions.
Time Management & Autonomy: Skilled at prioritizing tasks and working independently in a fast-paced environment.
Attention to Detail: Demonstrated accuracy in processing client transactions and maintaining records.

Apply About employer

More about this job

Responsibilities

Support policyholder retention by managing policy and payment inquiries, offering payment solutions, preventing cancellations, and guiding new clients through onboarding. Resolve complaints, maintain accurate and compliant records, use CRM insights to personalize service, and contribute to team performance and process improvements.

Requirements

An active LLQP certification in good standing, with Ontario licensing required, and 1–2 years of call centre experience in service, sales, retention, or collections are required. Candidates should have strong client relationship, communication, problem-solving, CRM, time-management, and record-keeping skills.

Skills

Customer Service
Client Retention
Payment Management
Complaint Resolution
Policy Administration
Communication
Problem Solving
CRM Systems
Time Management
Attention To Detail
Regulatory Compliance
Call Centre Experience
LLQP Certification

Visa sponsorship

Not detected in the job text

Keywords

LLQP
Life Insurance
Insurance
Customer Care
Client Retention
Policy Onboarding
Premium Management
Payment Arrangements
Coverage Updates
Cancellations
Refunds
CRM
Client Engagement
Call Centre
Collections
Sales
Regulatory Compliance
KPI
Call Calibration
Client Satisfaction
Complaint Resolution
Cross-Functional Collaboration

Report this job