Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 21, 2026

Hiring at a glance

View jobs

Open jobs: 1,794
Employers: 491

Advertised starting pay

Average starting payCAD / hour: $18.38Across 231 listings
Average starting payCAD / year: $45,357Across 49 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%129 listings
On-site: 91%1,632 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (189), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

Save this search

Added 5 months ago
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Part-time
Added 4 months ago
Customer Service Representative (Bilingual)
Princeton Holdings Limited
North Dumfries, Ontario
Full-time
Reporting to the Manager, Wellness & Disability, the Bilingual Customer Service Representative is responsible for providing high quality customer service by professionally from plan…
Added 12 days ago
Client Service Representative (Hourly) - Contract
CIBC
Alexis Whitecourt 232, AB · Whitecourt, AB
Part-time
Added 12 days ago
Customer Service Representative
Altis
Kenora, ON
Full-time
Added 12 days ago
Customer Service Representative
Altis
Dryden, ON
Full-time
Added 12 days ago
Customer Service Representative
Grand River Personnel Limited
Cambridge, ON
$50,000 to $60,000 CAD / year
Full-time
Our client in Cambridge is looking for a Customer Service Representative with experience working with big box stores to join their team in a full-time permanent role!
Added 11 days ago
Customer Service Representative
Circle K
Sackville, NB
Part-time
As a Customer Service Representative, you will enjoy:
Added 11 days ago
Customer Service Representative
BMO
Little Current, ON
Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 11 days ago
Part Time Customer Service Representative
Circle K
Corner Brook, NL
Part-time
As a Customer Service Representative, you will enjoy:
Added 12 days ago
Customer Service Representative
Speedy Cash
Grande Prairie, AB
$16 to $17 CAD / hour
Full-time
…a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 12 days ago
Customer Service Representative
Delta Bingo Inc HQ
Pickering, ON
Up to $18.5 CAD / hour
Part-time
Job Description - Customer Service Representative
Added 12 days ago
Customer Service Representative Lead Cash
Delta Bingo Inc HQ
Pickering, ON
$18.5 to $20 CAD / hour
Part-time
Added 12 days ago
Customer Service Representative
MCDOUGALL ENERGY INC
Thunder Bay, ON
Part-time
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Thunder Bay, Arthur St W location.
Added 5 months ago
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Part-time
Added 2 months ago
Full-Time Customer Service Representative (Urgently Hiring)
MCI Careers
Westmount, Nova Scotia · Edwardsville, NS
Full-time
…operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across…
Added 12 days ago
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
$17.6 CAD / hour
Part-time
Added 12 days ago
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
$17.6 CAD / hour
Part-time
Added 12 days ago
Customer Service Representative
Arrow Workforce Solutions
Calgary, AB
Full-time
Answer customer questions, provide product/service information, and resolve inquiri
Added 12 days ago
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
$18 CAD / hour
Full-time
Added 12 days ago
Customer Service Representative (part-time; Sarnia)
Mainstreet Credit Union Canada
Sarnia, ON
$20.28 to $25.36 CAD / hour
Part-time
Added 12 days ago
Customer Service Representative [Retail]
Torstaff
Toronto, ON
Full-time
Duties: Full administration duties and follow-up related to customer service.
Added 12 days ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
$17.6 CAD / hour
Part-time
Added 12 days ago
Customer Service Representative (part-time; Goderich)
Mainstreet Credit Union Limited
Goderich, ON
$20.28 to $25.36 CAD / hour
Part-time
Added 12 days ago
Customer Service Representative (part-time; Sarnia)
Mainstreet Credit Union Limited
Sarnia, ON
$20.28 to $25.36 CAD / hour
Part-time
Added 12 days ago
Client Service Representative - Lamont
ATB
Andrew, AB · Lamont, AB
Full-time

Altis

Customer Service Representative

Dryden, ON, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 9, 2026

Apply About employer

Applications open in a new tab.

Original job description

Location: Dryden, on-site

Language: Strong written and spoken English communication skills

Background Check Requirement: Successful criminal background check, credit check, and validation of work experience required

About the Opportunity

If you’re a natural communicator who builds trust quickly, brings empathy to difficult conversations, and is motivated to achieve goals, this could be a great opportunity to build your career in financial services. Previous lending experience is an asset, but it isn’t what matters most. This consumer financial services organization is looking for people with the personality, drive, and communication skills to connect with customers and make a positive impact.

You’ll work closely with customers by phone and in person, helping them navigate financial needs and identify appropriate solutions. You’ll join a supportive branch team where coaching is part of the culture and motivated employees can build their skills and grow into more senior opportunities over time.

What’s In It for You

Bring your customer service or sales experience and learn the lending side of the business through hands-on coaching and support. This is an opportunity to enter financial services without needing a traditional banking background, while developing valuable sales, lending, and relationship-building skills in a workplace that recognizes initiative, resilience, and growth.

Your Responsibilities

You’ll build trust with customers, asking thoughtful questions to understand their financial needs and circumstances.

You’ll connect with customers in person and through high-volume outbound calling, including following up on applications and previous inquiries.

You’ll guide loan applications from initial conversation through to closing and recommend suitable lending and optional protection solutions.

You’ll identify additional customer needs and contribute toward individual and branch sales goals.

You’ll approach sensitive conversations, including missed payments and financial hardship, with empathy, confidence, and professionalism.

You’ll stay organized and accountable for follow-ups while consistently following lending policies, procedures, and compliance requirements.

Skills and Qualifications

1+ year of sales or customer-facing experience is an asset, particularly in retail, hospitality, telecom, automotive, insurance, fitness, contact centres, or other fast-paced environments. Previous lending experience is not required.

Strong communication and relationship-building skills, with confidence connecting with people over the phone and in person.

Genuine empathy and patience, especially when supporting customers through stressful or sensitive financial situations.

Drive and motivation to achieve goals, paired with resilience when results do not come immediately.

A natural ability to ask meaningful questions, listen closely, and identify solutions that meet customer needs.

Coachability and a willingness to learn, apply feedback, and continually improve.

Strong judgment, accountability, integrity, and the ability to balance customer needs with policies and business requirements.

Note from the Hiring Manager

“We can teach you the lending side of the role. What’s most important to us is who you are with customers. We’re looking for someone who communicates naturally, leads with empathy, stays motivated by goals, and is eager to learn and grow.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

Apply About employer

More about this job

Responsibilities

The representative will build trust with customers to identify financial needs and guide loan applications from initial conversation to closing. They will also handle high-volume outbound calls and manage sensitive conversations regarding missed payments with professionalism.

Requirements

Candidates should have at least one year of sales or customer-facing experience and strong communication skills. A successful criminal background check, credit check, and validation of work experience are required.

Skills

Customer Service
Sales
Relationship Building
Outbound Calling
Loan Application Processing
Empathy
Financial Needs Analysis
Communication Skills
Conflict Resolution
Compliance
Accountability
Goal Orientation

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Consumer Lending
Loan Applications
Outbound Calling
Credit Check
Background Check
Retail
Hospitality
Telecom
Insurance
Contact Centre
Financial Hardship
Lending Policies

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