Customer service jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $17.6 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
A
Customer Support Representative
Altis
Toronto, ON · Greater Toronto Area, Canada
- $20 to $22 CAD / hour
- Contract
You’ll share customer insights and feedback to support ongoing product and service enhancements
Added 1 month ago
VC
Superviseur (e) du Support Client / Customer Support Supervisor
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
Vous travaillerez en étroite collaboration avec les équipes Ventes, Ingénierie et Customer Success afin de résoudre des problèmes complexes, améliorer le logiciel et permettre aux…
Added 1 month ago
VC
Superviseur (e) du Support Client / Customer Support Supervisor
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
Vous travaillerez en étroite collaboration avec les équipes Ventes, Ingénierie et Customer Success afin de résoudre des problèmes complexes, améliorer le logiciel et permettre aux…
Added 1 month ago
EH
Customer Service Representative - Prince George Airport
Enterprise Holdings
Prince George, BC
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 1 month ago
TA
Call Center Agent
Transat AT
Montreal, QC
- Full-time
Provide exceptional customer service with empathy, active listening, and professionalism.
Added 1 month ago
Customer Service Representative
U-Haul
Kelowna, BC
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 1 month ago
L
Customer Service Representative (Casual)
LCBO
ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer,…
Added 1 month ago
N
Customer Service Representative
Newrest
Calgary, AB
- Full-time
Management of Customer account, point of contact of the Customer assigned by the Sales Director when the contract is awarded or during a tender process.
Added 1 month ago
RC
Customer Service Representative
Rettenmaier Canada Inc.
Markham, ON
- $55,000 to $70,000 CAD / year
- Full-time
As part of a small, collaborative team, the Customer Service & Sales Support Coordinator plays a key role in delivering exceptional service to our customers and supporting sales…
Added 1 month ago
AL
CUSTOMER SERVICE REPRESENTATIVE (257392)
ArcelorMittal Long Carbon LATAM
Hamilton, ON
- Full-time
Added 1 month ago
EH
Customer Service Representative - St. Stephen
Enterprise Holdings
St. Stephen, NB
- $17 CAD / hour
- Part-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 1 month ago
A
CUSTOMER SERVICE REPRESENTATIVE (257392)
ArcelorMittal
Hamilton, ON
- Full-time
Added 1 month ago
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (HYBRID)
Green Shield Canada
Toronto, ON
At GreenShield, we’re creating better health for all Canadians. As a Contact Centre Services Representative (Customer Service Representative), you play a vital role in delivering on that…
Added 1 month ago
Customer Service Representative
U-Haul
Redcliff, AB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 1 month ago
DP
Customer Service Representative
Direct Plus Food Group
Calgary, AB
- $50,000 to $55,000 CAD / year
- Full-time
Direct Plus Food Group is looking for a full-time Customer Service Representative based in Calgary, AB, working full-time from our office.
Added 1 month ago
B
Customer Service Representative
BMO
Red Deer, AB
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
EC
Customer Service Associate (Counter and Warehouse)
EMCO Corporation
Dawson Creek, BC
- Full-time
…through striving for innovation and providing excellence in customer…
Added 1 month ago
O
Customer Service Representative (In-Office, not Remote)
Orgill
London, ON
- Full-time
We're Hiring: Customer Service Representative
Added 1 month ago
GF
Customer Service Representative (Motivator) - Pickering Liverpool and Kingston
GoodLife Fitness
Kingston, ON · Pickering, ON · Liverpool, NS
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
EC
Customer Service Associate (Counter and Warehouse)
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Dawson Creek, BC
- Full-time
…through striving for innovation and providing excellence in customer…
Added 1 month ago
IG
Customer Service Representative
IPEX Group
Canada
- Full-time
Customer Service Representative – Oakville, ON
Added 1 month ago
A
Customer Service Representative
Aliaxis
Canada
- Full-time
Customer Service Representative – Oakville, ON
Added 1 month ago
L
Customer Service Representative (Casual)
LCBO
Red Lake, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer,…
Added 1 month ago
Customer Service Agent - YAM
The Talent Team at Perimeter Aviation
Sault Ste. Marie, ON
We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where…

Altis

Customer Support Representative

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

$20 to $22 CAD / hour · Contract

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $20 to $22 CAD / hour
Job type: Contract
Experience: 1 to 3 years of customer service or support experience, ideally within retail, hospitality, or a startup environment
Posting language: English
Posted: Sep 29, 2026

Original job description

Location: Toronto, ON (Fully onsite. Weekends required)

Language: English, strong written and verbal communication required

Duration: 6-month contract with potential for extension or permanent conversion

Background Check Requirement: Criminal background check and professional references required

Pay Rate: $20-$22/hour

About the Opportunity

This is an exciting opportunity to join a fast-growing fintech organization that is redefining how Canadians engage with payments and credit. As a Customer Support Representative, you will be at the forefront of the customer experience, supporting users through thoughtful, high-quality interactions while contributing to a rapidly evolving business.

Working within a collaborative and fast-paced team, you will primarily manage email-based customer inquiries, requiring strong written communication and the ability to navigate multiple systems efficiently. This role is ideal for someone who is tech-savvy, detail-oriented, and energized by solving problems in a high-growth environment.

What’s in it for You

You will gain valuable experience within a scaling startup, where processes are continuously evolving and your contributions directly impact the customer journey. This is an environment that encourages curiosity, ownership, and innovation.

High-performing individuals will have the opportunity to grow with the organization, with potential for long-term career progression and permanent conversion as the business continues to expand.

Your Responsibilities

You’ll respond to customer inquiries through email and CX platforms, ensuring timely, accurate, and professional communication
In this role, you’ll troubleshoot issues, identify root causes, and provide clear and effective solutions
You’ll manage a high volume of tickets while navigating multiple systems and tools with speed and accuracy
You’ll contribute to internal documentation, including help articles, FAQs, and process improvements
You’ll monitor flagged accounts and escalate complex or sensitive issues when required
You’ll share customer insights and feedback to support ongoing product and service enhancements

Skills and Qualifications

1 to 3 years of customer service or support experience, ideally within retail, hospitality, or a startup environment
Strong written communication skills, with the ability to clearly and professionally respond to customer inquiries
High level of technical proficiency and comfort working across multiple platforms and tools
Ability to multitask and prioritize effectively in a fast-paced, high-volume environment
Detail-oriented with a proactive, problem-solving mindset
Interest or exposure to fintech, payments, or technology is considered an asset

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to customer inquiries through email and customer experience platforms, troubleshoot issues, manage a high volume of tickets across multiple systems, and escalate complex or sensitive cases. Contribute to help articles and process improvements, monitor flagged accounts, and share customer feedback to support product and service enhancements.

Requirements

Requires 1–3 years of customer service or support experience, strong written communication, technical proficiency, and the ability to multitask and prioritize in a fast-paced, high-volume environment. Candidates should be detail-oriented and proactive problem-solvers; fintech, payments, or technology exposure is an asset, and a criminal background check and professional references are required.

Skills

Customer Service
Written Communication
Verbal Communication
Technical Proficiency
Email Support
Troubleshooting
Root Cause Analysis
Ticket Management
Multitasking
Prioritization
Problem-Solving
Attention to Detail
Customer Experience
Documentation
Issue Escalation
Fintech

Benefits

Career Progression
Potential Permanent Conversion
Coaching
Direct Access to the Hiring Manager

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Service
Email Support
Customer Experience Platforms
Ticket Management
Troubleshooting
Root Cause Analysis
Fintech
Payments
Credit
Help Articles
FAQs
Process Improvement
Flagged Account Monitoring
Issue Escalation
Customer Feedback
Multiple Systems
High-Volume Environment
Criminal Background Check
Professional References

Report this job

Hiring at a glance

Advertised starting pay

Where work happens

Customer service jobs in Canada

Customer Service Representative