Jobs in Canada

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Added 1 min ago
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Case Manager
CanadaVisa
Toronto, ON
- Full-time
…and rewarded, and where the work genuinely matters to real people - this is…
Added 22 mins ago
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Reservations & Royal Service Manager
AccorHotel
Calgary, AB
- Full-time
- On-site
Our story is woven into the fabric of Calgary’s history, and our people are at the heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets…
Added 22 mins ago
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Overnight Security Personnel - Winter 2026/27
Sunshine Village Corporation
Banff, AB
- Temporary
Personnel must have completed or be working towards Alberta Security Services Licence, ProServe, ProTect · Personnel must possess good judgment and communication skills, suitable for managing potentially serious situations
Added 22 mins ago
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Royalties Manager
Six Shooter Records
ON
- Full-time
Play a key role in ensuring great music reaches the right audiences - and that the people behind it are properly recognized and paid.
Added 46 mins ago
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Sr. Specialist, Procurement Project Management
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Our people make everything we do possible. We’re curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you’ll…
Added 46 mins ago
IE
Sr. Manager, Tax Audit & Risk
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Our people make everything we do possible. We’re curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you’ll…
Added 52 mins ago
PM
Tax Senior Specialist
Philip Morris International
Canada
- Full-time
…deliver a smoke-free future. Our transformation depends on people ready to learn, collaborate and challenge the status quo. At PMI, you will have the opportunity to contribute, develop your…
Added 52 mins ago
PM
Commercial Operations Executive - Commercial Events
Philip Morris International
Calgary, AB
- Full-time
…deliver a smoke-free future. Our transformation depends on people ready to learn, collaborate and challenge the status…
Added 52 mins ago
PM
IMS Procurement Sr Specialist
Philip Morris International
Canada
- Full-time
…deliver a smoke-free future. Our transformation depends on people ready to learn, collaborate and challenge the status quo. At PMI, you'll be empowered to contribute, develop your…
Added 52 mins ago
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Manager Integrated Talent Management
Philip Morris International
Canada
- From $126,888 CAD / year
- Full-time
First rotation (Manager Integrated Talent Management)
Added 52 mins ago
PM
Tax Manager
Philip Morris International
Canada
- Full-time
Review withholding-tax requirements for cross-border payments and services
Added 52 mins ago
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Catering Captain | Front of House | Whistler Cooks Catering | Whistler BC | 2026
Whistler Cooks | Hunter Gather | Cranked | Fridge Full | Mile One | Routes | Fescues
Whistler, BC
- $25 CAD / hour
- Full-time
At Whistler Cooks, “We love feeding people” isn’t just a tagline - it’s the principle that drives everything we do. It’s the essential ingredient behind every service model we deliver,…
Added 1 hour ago
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Coordinator, Nursing Support Services - Langley
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $49.2 to $67.08 CAD / hour
- Part-time
Provides feedback to the Manager/delegate on the effectiveness of nursing support services and policy/clinical decision support tools (e.g. standards of care).
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Tooling Engineering (Automotive)
Tiercon
Windsor, ON
- Full-time
…manages 5 sites across 2 cities employing approximately 550 people throughout Canada. Tiercon is seeking knowledgeable, self-directed, experienced and hardworking individuals interested in…
Added 1 hour ago
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Quality Technician
Tiercon
Hamilton, ON
- $24.5 to $29.5 CAD / hour
- Full-time
Able to rotate work rotating shifts (Days/Afternoons: 7am-4pm/4pm-1am)
Added 1 hour ago
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Quality Engineering
Tiercon
Hamilton, ON
- Full-time
…manages 5 sites across 2 cities employing approximately 550 people throughout Canada. Tiercon is seeking knowledgeable, self-directed, experienced and hardworking individuals interested in…
Added 1 hour ago
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Program Manager Automotive Tier 1 and 2
Tiercon
Hamilton, ON
- Full-time
Must have and maintain a valid passport and be able to travel to US and internationally
Added 1 hour ago
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Associate Vice President, Compliance, TD Securities Trade Surveillance (Canada)
The Toronto-Dominion Bank (Canada)
Toronto, ON
- Full-time
- On-site
People leadership and management experience focused on talent development and coaching to nurture a high performing team
Added 1 hour ago
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Shift Supervisor
Wendy's
Fergus, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
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Breakfast Crew Member
Wendy's
Fergus, ON
- $17.95 CAD / hour
- Full-time
- Part-time
We have the stuff you want - like fun people, quality food, a schedule to meet your needs, and a paycheck - done. Our founder Dave Thomas had three rules for everyone who works here: Do the…
Added 1 hour ago
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Shift Supervisor
Wendy's
Guelph, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 1 hour ago
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Shift Supervisor
Wendy's
Cambridge, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 1 hour ago
W
Shift Supervisor
Wendy's
Guelph, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 1 hour ago
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Shift Supervisor
Wendy's
Cambridge, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
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General Manager
Wendy's
Cambridge, ON
- Full-time
…know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective…

Altis

Director, Member Engagement

Toronto, ON, Canada

$140,000 to $160,000 CAD / year · Full-time

Apply on jobportal.altis.com About employer

Applications open in a new tab.

Job details

Pay: $140,000 to $160,000 CAD / year
Job type: Full-time
Experience: 10+ years of progressive experience in customer engagement, loyalty, CRM, lifecycle marketing, customer experience, growth marketing, or a related discipline.
Posting language: English
Posted: Sep 14, 2026

Original job description

Location: Toronto, ON, Hybrid, three days onsite and two days remote

Language: Strong written and spoken English communication skills

About the Opportunity

Altis Recruitment is partnering with a leading Canadian organization to recruit a Director, Member Engagement. This strategic leadership opportunity will shape how a large and diverse member base connects with the organization, with a focus on strengthening loyalty, participation, retention, and long-term value.

You’ll work closely with senior leaders and teams across Marketing, Analytics, Digital, Data Science, and Technology to turn customer insights into meaningful experiences. This is an opportunity for a collaborative, data-driven leader to influence enterprise strategy while leading a high-performing team and delivering measurable business impact.

What’s in it for You

You’ll step into a highly visible leadership role where your ideas, expertise, and perspective can influence the customer experience at an enterprise level. You’ll join a collaborative environment that values innovation, thoughtful decision-making, cross-functional partnership, and continuous improvement.

Your Responsibilities

You’ll develop and evolve enterprise-wide engagement strategies that strengthen loyalty, retention, participation, and growth.
You’ll lead lifecycle marketing, personalization, audience strategy, and customer journey initiatives.
You’ll translate business priorities and customer insights into integrated campaigns, offers, and experiences.
You’ll partner with Analytics and Data Science teams to establish testing, measurement, and optimization frameworks.
You’ll use customer data, market trends, and behavioural insights to identify opportunities that increase engagement and long-term value.
You’ll lead, coach, and develop a high-performing team while building strong organizational capabilities.
You’ll influence senior stakeholders and create alignment across Marketing, Digital, Technology, Analytics, and other business functions.

Skills and Qualifications

10+ years of progressive experience in customer engagement, loyalty, CRM, lifecycle marketing, customer experience, growth marketing, or a related discipline.
Experience in loyalty, financial services, banking, retail, or a membership-based environment is a strong asset.
Proven success developing enterprise strategies that improve engagement, retention, growth, and customer experience.
Strong people leadership skills with experience developing collaborative, accountable, high-performing teams.
Excellent business and analytical acumen, with the ability to translate data and insights into clear strategies and measurable outcomes.
Strong executive communication, stakeholder management, and influencing skills.
Bachelor’s degree in Business, Marketing, Commerce, Communications, or a related field. An MBA or equivalent advanced education is an asset.

Note from the Hiring Manager

“We’re looking for a strategic leader who understands what drives meaningful customer engagement and can turn insights into action. This person will bring people together across the organization, challenge our thinking, and help us create experiences that deliver lasting value.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.

Apply on jobportal.altis.com About employer

More about this job

Responsibilities

The Director, Member Engagement at Altis will build company-wide strategies that keep members loyal, active and coming back. They will lead campaigns and customer journeys, work with analytics teams on measurement, and coach a team while aligning senior leaders across the business.

Requirements

Candidates need 10+ years of customer engagement, loyalty, CRM or lifecycle marketing experience, people leadership, and strong analytical and executive communication skills. A bachelor's degree in business, marketing, commerce or communications is required; an MBA is an asset.

Skills

Customer engagement strategy
Lifecycle marketing
CRM
Loyalty program management
Customer journey mapping
Personalization
Audience segmentation
Campaign management
A/B testing
Marketing measurement
Data analysis
Customer analytics
Team leadership
Coaching
Stakeholder management
Executive communication
Cross-functional collaboration
Business acumen
Strategic planning
Influencing

Keywords

Member Engagement
Customer Engagement
Loyalty
CRM
Lifecycle Marketing
Customer Experience
Growth Marketing
Personalization
Customer Journey
Audience Strategy
Retention
Marketing Analytics
Director
Leadership
Toronto
Hybrid
Financial Services
Membership

Seniority

Senior

Languages

English

Fields of study

Business
Marketing
Commerce
Communications

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Work requirements

Jobs in Canada