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Altis

Director of Operations

Mississauga, ON, Canada

$150,000 to $190,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $150,000 to $190,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 7+ years of progressive logistics experience, specifically within third-party logistics (3PL) or contract logistics, including 2+ years in senior leadership.
Posting language: English
Posted: Nov 2, 2026

Original job description

Director of Operations, Contract Logistics

Location: Mississauga, ON | Primarily on-site with flexibility to work from home and travel between GTA facilities. Occasional travel within Canada (up to 20%).

Language: Excellent written and verbal communication skills in English required.

Background Check Requirement: Criminal record check and professional references required. Driver’s abstract may be requested.

About the Opportunity

Are you a strategic operations leader who thrives on building high-performing teams and driving business growth? We're seeking a Director of Operations to join a leading global logistics organization experiencing significant growth and transformation across its Canadian operations.

In this role, you'll oversee a portfolio of distribution centers, lead experienced site managers and influence the experience of approximately 300–400 employees. You'll balance operational excellence, profitability and customer satisfaction while helping shape the future of contract logistics.

What’s In It for You

20 vacation days, comprehensive employer-paid health and dental benefits, and retirement savings options, including RRSP matching.

Monthly vehicle allowance of $850 for gas vehicles or $1,100 for electric vehicles, plus insurance reimbursement.

A collaborative, people-first culture with opportunities to influence national strategy, develop leaders and drive innovation.

Your Responsibilities

You'll provide strategic oversight of multiple distribution centers, ensuring operational performance, financial accountability and service excellence.

You'll own portfolio-level P&L performance, identifying opportunities to improve profitability, productivity and cost efficiency.

You'll coach and develop distribution Centre managers, strengthening employee engagement, succession planning and team performance.

You'll build trusted customer relationships, lead contract reviews and negotiations, and manage escalations.

You'll partner with business development teams on RFPs, new business opportunities and successful customer onboarding.

You'll champion continuous improvement, change management, automation opportunities and QSHE compliance.

Skills and Qualifications

7+ years of progressive logistics experience, specifically within third-party logistics (3PL) or contract logistics, including 2+ years in senior leadership.

Proven experience overseeing complex distribution operations, managing leaders and maintaining P&L accountability.

Strong commercial acumen, including customer contracts, vendor management, KPIs, SLAs and executive-level presentations.

Experience driving operational improvements, strategic initiatives and employee engagement in fast-paced environments.

Bachelor's degree in Supply Chain Management, Business Administration, Logistics or a related field.

Familiarity with warehouse management systems and QSHE requirements. Lean, Six Sigma, APICS, CPSM or PMP certification is an asset.

Ability to travel and respond to occasional after-hours operational emergencies.

Note from the Hiring Manager

“We're looking for someone who brings positive energy, genuinely cares about developing people and sees opportunities to improve how we operate. Someone who can think strategically, roll up their sleeves when needed and help us grow without compromising the experience of our employees or customers.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

Apply About employer

More about this job

Responsibilities

Provide strategic oversight of multiple distribution centers, owning portfolio-level financial performance and ensuring operational excellence, productivity, and customer satisfaction. Develop site leaders and employees, manage customer relationships and contracts, support new business opportunities, and lead continuous improvement, change initiatives, automation, and QSHE compliance.

Requirements

Requires 7+ years of progressive logistics experience, including 2+ years in senior leadership, with experience overseeing complex distribution operations, managing leaders, and maintaining P&L accountability. A bachelor's degree in a related field, strong commercial and customer-management skills, familiarity with warehouse management systems and QSHE requirements, and willingness to travel are required; relevant professional certifications are an asset.

Skills

Third-Party Logistics
Contract Logistics
P&L Management
Financial Accountability
Profitability Improvement
Contract Negotiation
Vendor Management
KPI And SLA Management
Team Leadership And Development
Continuous Improvement
Change Management
Warehouse Management Systems
QSHE Compliance

Benefits

20 Vacation Days
Employer-Paid Health Benefits
Employer-Paid Dental Benefits
Retirement Savings Options
RRSP Matching
Monthly Vehicle Allowance
Insurance Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Third-Party Logistics
Contract Logistics
Distribution Centers
P&L Accountability
Operational Performance
Profitability
Productivity
Cost Efficiency
Customer Relationships
Customer Contracts
Contract Reviews
Contract Negotiations
Vendor Management
KPIs
SLAs
RFPs
Customer Onboarding
Employee Engagement
Succession Planning
Continuous Improvement
Change Management
Automation
QSHE
Warehouse Management Systems
Lean
Six Sigma
APICS
CPSM
PMP

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